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City Plaza Osaka

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City Plaza Osaka

Hot springs
Body treatments, aromatherapy, hot stone massages, body wraps
Front of property – evening/night
Aerial view
Single Room with Extra Bed, Non Smoking, City View | City view

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Spa
    Spa
  • Housekeeping
    Housekeeping
  • Parking available
    Parking available
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Laundry
    Laundry

Explore the area

Map
2-31 Chuo-ku Hommachibashi, Osaka, Osaka, 540-0029
  • Amerikamura
    2 min drive
  • Orix Theater
    2 min drive
  • Shinsaibashi-suji
    2 min drive
  • Osaka (KIX-Kansai Intl.)
    52 min drive

Room options

View all photos for Standard Twin Room (2 Single Beds), Non Smoking, City View

Standard Twin Room (2 Single Beds), Non Smoking, City View | Down duvets, desk, laptop workspace, free WiFi

Standard Twin Room (2 Single Beds), Non Smoking, City View

  • 31 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Single Room, 1 Large Single Bed, Non Smoking, City View

Down duvets, desk, laptop workspace, free WiFi

Standard Single Room, 1 Large Single Bed, Non Smoking, City View

  • 16 sq m
  • City view
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Twin Room (2 Single Beds), Non Smoking, City View

Down duvets, desk, laptop workspace, free WiFi

Superior Twin Room (2 Single Beds), Non Smoking, City View

  • 34 sq m
  • City view
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Standard Double Room, 1 Double Bed, Non Smoking, City View

Down duvets, desk, laptop workspace, free WiFi

Standard Double Room, 1 Double Bed, Non Smoking, City View

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Twin Room, Non Smoking

Executive Twin Room, Non Smoking | Down duvets, desk, laptop workspace, free WiFi

Executive Twin Room, Non Smoking

  • 35 sq m
  • City view
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Single Room with Extra Bed, Non Smoking, City View

Down duvets, desk, laptop workspace, free WiFi

Single Room with Extra Bed, Non Smoking, City View

  • 18 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Triple Room (2 Single Beds, 1 Extra Bed), Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Superior Triple Room (2 Single Beds, 1 Extra Bed), Non Smoking

  • 34 sq m
  • City view
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Bed

View all photos for Superior Twin Room Smoking

Down duvets, desk, laptop workspace, free WiFi

Superior Twin Room Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Single Room Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Deluxe Single Room Non Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Twin Room Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Superior Twin Room Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Twin Room Non smoking

Down duvets, desk, laptop workspace, free WiFi

Executive Twin Room Non smoking

  • Sleeps 2
  • 2 Double Beds

View all photos for Compact Twin Room Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Compact Twin Room Non Smoking

  • Sleeps 2
  • 1 Single Bed and 1 Double Bed

View all photos for Relaxing Single Room Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Relaxing Single Room Non Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Single Room Smoking

Down duvets, desk, laptop workspace, free WiFi

Standard Single Room Smoking

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Standard Twin Room Non Smoking

  • Sleeps 3
  • 2 Double Beds

View all photos for Deluxe Single Room Smoking

Down duvets, desk, laptop workspace, free WiFi

Deluxe Single Room Smoking

  • Sleeps 1
  • 1 Double Bed

View all photos for Hollywood Twin Room Non Smoking

Down duvets, desk, laptop workspace, free WiFi

Hollywood Twin Room Non Smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room with Extra Bed Non smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Twin Room with Extra Bed Non smoking

  • Sleeps 3
  • 2 Double Beds and 1 Single Bed

View all photos for Standard Double Room Non smoking

Down duvets, desk, laptop workspace, free WiFi

Standard Double Room Non smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room Non smoking

Down duvets, desk, laptop workspace, free WiFi

Standard Single Room Non smoking

  • Sleeps 1
  • 1 Single Bed

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About this property

City Plaza Osaka

Hotel with 3 restaurants, near Osaka Castle
This hotel features 3 restaurants, a full-service spa and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, spa services and dry cleaning.
City Plaza Osaka offers 198 accommodations with complimentary slippers and a hairdryer. Beds feature down duvets. This Osaka hotel provides complimentary wired and wireless Internet access.

Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, mau. Services include hot stone massages, facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy and thalassotherapy.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

During your stay at City Plaza Osaka, you'll be within walking distance of Osaka Castle. You'll find features such as free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi and wired Internet
  • Options for a bite to eat include 3 restaurants and a coffee shop
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Treat yourself to body wraps, thalassotherapy or facials at mau
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • On-site recreation includes hot springs
  • Just a 4-minute drive from Osaka Castle and a few minutes from Nipponbashi
There are 3 restaurants on site, along with a coffee shop/cafΘ. Public spaces have free WiFi and wired Internet. As a guest of City Plaza Osaka, you'll find a full-service spa and hot springs. Spa services, a vending machine, and multilingual staff are also featured at City Plaza Osaka. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 9:30 AM.
Rivage – This restaurant serves breakfast, lunch and dinner.
Ooe – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
TATSUMIYA – This bistro only serves dinner. Open daily.
TULLY'S COFFEE – On-site coffee shop. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (JPY 1,000 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 9:30 AM for a fee: JPY 2,700 for adults and JPY 1,500 for children
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Ooe
  • Rivage
  • TATSUMIYA
  • TULLY'S COFFEE

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Meeting rooms

Full-service spa

  • Aromatherapy
  • Body wraps
  • Facials
  • Hot springs
  • Hot stone massages
  • Indoor mineral hot springs (onsen)
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Thalassotherapy
  • Yukata (Japanese robes)

Accessibility

  • Lift

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Built in 2006
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 15

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2700 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 1000 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel City Plaza Osaka
City Plaza Osaka Hotel
City Plaza Osaka Osaka
City Plaza Osaka Hotel Osaka

City Plaza Osaka Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 235 out of 437 reviews" "
Rating 8 - Good. 160 out of 437 reviews" "
Rating 6 - Okay. 32 out of 437 reviews" "
Rating 4 - Poor. 5 out of 437 reviews" "
Rating 2 - Terrible. 5 out of 437 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel, friendly staff, and awesome onsen on the roof. Was a great experience and would stay again.
Stayed 2 nights in Jun 2024

8/10 Good

Pia Bonavy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very nice for the price. The room is spacious for Japan. There is a large bath area with multiple different tubs with different temperature to relax in and soak your tired muscles after a full day of walking. There’s 7 eleven nearby with lots of grab and go food for a reasonable price. Walking distance to train station. Very convenient location.
Stayed 4 nights in Apr 2024

10/10 Excellent

Devin

Stayed 4 nights in Jun 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

8/10 Good

Semaan Badih

Stayed 2 nights in May 2024

10/10 Excellent

amie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, great onsen
Stayed 2 nights in Apr 2024

8/10 Good

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for groups and the bathroom is comfortable.
Stayed 2 nights in Mar 2024

6/10 Okay

Julia

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

So Man

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

6/10 Okay

Rachelle

Liked: Staff & service
Stayed 4 nights in Jan 2024

10/10 Excellent

Chi Hang Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Good location near Central area of Osaka
Stayed 3 nights in Dec 2023

6/10 Okay

Mathew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was friendly and helpful enough. Because I am a foreigner with tattoos I was told I could not use the pool, hot tub, gym..etc so that was disappointing. The bed in the room was hard as rock and lumpy, basically a prison cot. It was uncomfortable and hurt my back. Each bed had one thin pillow which was also lumpy and uncomfortable. The room had air conditioning but it didn’t work well and struggled to keep the room under 22-23 degrees C. At night it was hot and stuffy in the room and I had to use a fan to cool off. Overall it was a nice enough hotel but I’m not sure if I’d stay again in the future.

10/10 Excellent

Alanna

Stayed 1 night in Oct 2023

10/10 Excellent

SIR BERNARD-MARIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very accommodating. Great deep soaking timing. Water pressure, flow, and hot water. Firm memory foam double bed. And mini fridge for personal use. Downside, only with the upkeep for in-room use for coffee cups, water glasses and replacing them from ones already used. But overall housekeeping was very good. The amenities which were utterly very fantastic was their gym facilities and the pool, plus the indoor/outdoor onsen free daily till 1am in the morning. The gym and pool came with a moderate extra fee, but well worth the generalizable surcharge which can be added to the room’s cost at checkout, later. The on-site breakfast buffet is very convenient if you’re appetite is high for a good solid Japanese styled meal. But of course there are other options eating elsewhere in the city at cafes or indoor/outdoor restaurants wherever they are located like in Paris. The lunch buffet is also very delicious though, however, not as popular as one might’ve imagined in the hotel’s dining days pre-pandemic. There are odd things about the hotel’s lobby that are still strange. Like the dried out water cutouts which surround the outside of the hotel’s exterior space but not indoors? And there is a Tully’s Cafe, very busy drawing business folks, students, and an assorted number of customers, but the hotel’s space limits their ability to expand on more seating outside of its own interior layout. The lobby itself has no seating whatsoever anywhere. Floor, lighting, so-so. Strange?
Stayed 7 nights in Oct 2023

10/10 Excellent

Hing Fung

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Regret that no free coffee provided and few staff know English. Love the hot springs provided.
Stayed 4 nights in Aug 2023

6/10 Okay

Kyle

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The pool and gym each charge 2750 yen per visit. Which means this listing is inaccurate. This hotel doesn’t have pool and gym amenities. The room was just too small for this price. No other issues.
Stayed 2 nights in Aug 2023

8/10 Good

amir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in May 2023

4/10 Poor

kwok-wai

Liked: Cleanliness, property conditions & facilities, room comfort
First trip to Osaka
Our biggest complaint was that the hotel hosting international travelers were not very fluent in any other language besides Japanese. One of the front desk personnel had to communicate with us using a language translation app to translate Japanese to English. We arrived a bit early but they told us we had to wait til 3pm even though we inquired if possible to check in a little earlier. A little surprised the room did not include any complimentary coffee or tea either.
Stayed 4 nights in Mar 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is convenient, with onsen in City is excellent.
Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am quite happy staying at City Plaza Osaka. The staff is friendly and helpful. The surrounding is quiet where I get to enjoy a peaceful environment. However, I do find it's quite inconvenient staying there as the subway is quite a distance from the hotel. And also, the breakfast spread is very limited and I get to eat the same menu daily
Stayed 5 nights in Nov 2019

10/10 Excellent

Bryan., Toronto

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They were helpful explaining laundry service to me.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooftop spa and onsen is delightful. The rooms are a bit cramped and dated, but the amenities an the staff's friendliness largely outweighs this.
Stayed 1 night in Sep 2019

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
City Plaza Osaka was a beautiful stay
City Plaza Osaka is a stunning and impressive hotel. The staff bent over backwards to help us whenever we needed it and our room was beautiful. Quite a good price for such a great hotel too. Would stay there again if I went back to Osaka.
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and tidy. Staff were great and the onset on the 14th floor is great too
Stayed 6 nights in Jun 2019