HOTEL MYSTAYS Shin Osaka Conference Center

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL MYSTAYS Shin Osaka Conference Center

Exterior
Point of interest
In-room safe, desk, free WiFi, bed sheets
Breakfast, lunch and dinner served
Exterior

Reviews

7.8 out of 10

Good

Popular amenities

  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping
  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning

Explore the area

Map
Nishinakajima 6-2-19 Yodogawa-ku, Osaka, Osaka-fu, 532-0011
  • Umeda Arts Theater
    3 min drive
  • Hankyu Umeda Main Store
    3 min drive
  • Grand Front Osaka Mall
    4 min drive
  • Osaka (ITM-Itami)
    20 min drive

Room options

Superior Twin Room, Smoking (No cleaning Service)

  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

Superior Twin Room, Non Smoking (No cleaning Service)

  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room, Smoking (No cleaning Service)

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Smoking

  • 9.9 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Semi Double, Smoking (No cleaning Service)

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed

Standard Semi Double, Non-Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed

Standard Semi Double, Non-Smoking (No cleaning Service)

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed

Standard Double Room, Smoking (No cleaning Service)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Single Room, Non Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Single Bed

Standard Twin Room, Non Smoking (No cleaning Service)

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Single Room, Smoking (No cleaning Service)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Single Room, Non Smoking (No cleaning Service)

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

Standard Double Room, Non Smoking

  • 12.9 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Semi Double, Smoking

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed

Superior Twin Smoking with Solaniwa Onsen Ticket

  • 15 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Twin Room, Non Smoking

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Non Smoking with Solaniwa Onsen Ticket

  • 15 sq m
  • Sleeps 4
  • 2 Large Single Beds

Standard Twin Smoking with Solaniwa Onsen Ticket

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Standard Double Room, Smoking

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Twin Non Smoking with Solaniwa Onsen Ticket

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Twin Room, Smoking

  • 13 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Twin Room, Smoking

  • 15 sq m
  • Sleeps 4
  • 2 Single Beds

Standard Double Smoking with Solaniwa Onsen Ticket

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Double Non Smoking with Solaniwa Onsen Ticket

  • 13 sq m
  • Sleeps 3
  • 1 Double Bed

Standard Semi Double Smoking with Solaniwa Onsen Ticket

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed

Standard Semi Double Non Smoking with Solaniwa Onsen Ticket

  • 10 sq m
  • Sleeps 2
  • 1 Large Single Bed

Standard Double Room, Non Smoking (No cleaning Service)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

HOTEL MYSTAYS Shin Osaka Conference Center

Hotel with a 24-hour front desk, in the vicinity of Osaka-jō Hall
A restaurant, self parking and a microwave in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
HOTEL MYSTAYS Shin Osaka Conference Center offers 397 accommodations with a safe and complimentary dressing gowns. 26-inch flat-screen televisions come with pay-per-view films. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers, bidets and complimentary toiletries.

This Osaka hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at HOTEL MYSTAYS Shin Osaka Conference Center. During your stay, you'll be close to Osaka Castle. Enjoy features like free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and laundry facilities
  • Guests speak favourably about the proximity to public transport and the overall condition of the property
  • 8 minutes by car from Osaka-jō Hall and 9 minutes from Nipponbashi
There's a restaurant on site. WiFi is free in public spaces. A vending machine, multilingual staff, and laundry facilities are also featured at HOTEL MYSTAYS Shin Osaka Conference Center. Parking is available for a fee.

Smoking is allowed in designated areas at this 3-star Osaka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.
SMOKE & GRILL Rivage – This restaurant serves breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,200 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: JPY 1,500 for adults and JPY 1,500 for children
  • A restaurant

Restaurants on site

  • SMOKE & GRILL Rivage

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 14 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 26-inch flat-screen TV
  • Pay films

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 11:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
A scheduled hot water outage will take place on November 18-23, 2024, from 11 AM-3 PM.
Guests booked in rooms that include a ticket to Solaniwa Onsen must arrange their own transportation to the hot springs (located 9 km away).

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1500 for adults and from JPY 1500 for children
  • Self-parking fee: JPY 1200.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.
Hot springs access is not included in the room rate for children ages 4-6; a fee of JPY 1,200 per child applies on weekdays, or JPY 1,300 per child applies on weekends if children access the hot springs.

We should mention

  • Up to 2 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

HOTEL MYSTAYS Shin Osaka
MYSTAYS Shin Osaka
HOTEL MYSTAYS Shin
MYSTAYS Shin
HOTEL MYSTAYS Shin Osaka
HOTEL MYSTAYS Shin
MYSTAYS Shin Osaka
MYSTAYS Shin
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HOTEL MYSTAYS Shin Osaka Conference Center Osaka
HOTEL MYSTAYS Shin Osaka Conference Center Hotel Osaka

HOTEL MYSTAYS Shin Osaka Conference Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 297 out of 1002 reviews" "
Rating 8 - Good. 393 out of 1002 reviews" "
Rating 6 - Okay. 203 out of 1002 reviews" "
Rating 4 - Poor. 79 out of 1002 reviews" "
Rating 2 - Terrible. 30 out of 1002 reviews" "

7.8/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 1 night in Aug 2024

8/10 Good

IZUMI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
立地がとてもよく部屋はシンプルですが便利で快適でした
Stayed 1 night in Aug 2024

6/10 Okay

Frances

Liked: Cleanliness, property conditions & facilities, room comfort
Parking
Checking in at 4pm front desk girls not one can telling me after i paying 1200 Yen for overnight parking can i do in and out going out for dinner.
Stayed 1 night in Apr 2024

6/10 Okay

Owen

Travelled with family
Small room somewhat clean
Stayed 2 nights in Apr 2024

4/10 Poor

Mariela

Travelled with partner
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
We mistakenly missed to add 1 day to our stay and had to book separately. Once booked they advised us the only room available was a smoking room. We were not happy as we aren’t smokers but agreed instead of staying in the streets for the night. I had never stayed in smoking rooms and this review may be biased but the room and the whole floor at best reeked of smoke (this I understand, it’s a smoking room!) however once inside the condition of the room was so filthy. There were dust everywhere, brown/amber (maybe tar?) all over the window seal and walls. The wall paper falling apart. We paid $172 USD for this night and it was below motel quality. Im surprised that for the cost of a room between $130-$172 per night that there is mold in the rooms. To be fair they do give you an air purifier/humidifier but I’m not sure it takes away from the actual mold growing on the walls. The bathrooms are made of fiberglass and have chipping in most areas such as the tub and sink. We took photos and asked the concierge if it was normal? He offered a different room but the other two rooms offered were in worst condition with even random hairs on the bed and bathroom walls. They do try to be eco friendly and will clean after your stay but I’m not sure what type of cleaning is done. Definitely not deep cleaning and those smoking rooms may need it more than any other. Pros: walking distance to the Osaka station.
Stayed 1 night in Mar 2024

10/10 Excellent

Hiroki

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Taeko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

8/10 Good

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
The restaurant in the hotel was amazing.
Stayed 4 nights in Nov 2023

8/10 Good

Lindsay

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So the rooms are seriously small (we got the standard twin beds (2) room which is apparently the second largest), even for my experience staying in Japanese hotels. It’s hard if you have a lot of luggage, etc., because there’s nowhere in the room to fit it. But the staff was very kind so that made up for it and we had a fantastic stay overall- the laundry machines were easy to use and the restaurant downstairs was amazing. Additionally, it is very close to the subway station which is always a plus!

10/10 Excellent

Kiran

Stayed 1 night in Sep 2023

10/10 Excellent

Nurul

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's all good 👍
Stayed 1 night in Sep 2023

8/10 Good

Xavier Jim

Business traveller
Liked: Cleanliness, property conditions & facilities
The breakfast buffet was really good. They serve different menu everyday, or alternating.
Stayed 2 nights in Sep 2023

8/10 Good

Toshimi

Stayed 1 night in Jul 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Hotel to Stay
We enjoyed our stay here. It comes with a daily breakfast which is very convenient. Staff are very friendly. Within the walking distance of the Shin-Osaka Station and Nishinakajima-Minamigata Station which brings you to Dotonbori and Donbori and Kuromon Market. Will definitely stay again next time I'm in Shin Osaka
Stayed 3 nights in Jun 2023

8/10 Good

Anisa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
I wish the smoking smell was not there. They should stop making smoking rooms and just have a special room for just smoking. Breakfast option was good and room was small and serve its purpose.
Stayed 2 nights in Jun 2023

8/10 Good

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Prime Location, Small Room, Great for Short Stays
My friend and I stayed in a "Standard Twin Room" for two nights. The staff was great, I was checking in with my low level Japanese but it turned out the man there spoke excellent English. The room was quite small and the bathroom also, it was barely enough for both of us. It's good for a short stay as the price is affordable and it is very close to the Shin-Osaka station.
Stayed 2 nights in May 2023

10/10 Excellent

Pedro

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was a bit small and staff managed to give a upgrade and very affordable price love it.
Stayed 6 nights in May 2023

8/10 Good

Nicolas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and helpful staff
Stayed 2 nights in Apr 2023

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Outside and reception updated, rooms yet to be.
4 rooms booked, 3 of which had black mould in the creases of the walls and around the windows, ventilation in the bathroom also did not work. Bathroom ceiling height was very low if you are 6ft or above you will touch the top of the ceiling with your head and will have to crouch/bend whilst showering.
Stayed 5 nights in Apr 2023

8/10 Good

Arnold

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel great location near train station ,easy to move
Stayed 3 nights in Apr 2023

10/10 Excellent

Marin

Liked: Staff & service, amenities, property conditions & facilities
It's very close to Shin Osaka train station
Stayed 20 nights in Feb 2023

10/10 Excellent

Binh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good time
Stayed 1 night in Jan 2023

2/10 Terrible

Simon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid this hotel!
Tiny noisy, uncomfortable rooms. No English. Unhelpful staff. Avoid this hotel.
Stayed 1 night in Jan 2023

6/10 Okay

KYOSUKE, Funabashi

Business traveller
Liked: Cleanliness
wifiがない