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Hotel Kintetsu Universal City

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Kintetsu Universal City

Superior Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets
Reception
Exterior
Combined shower/bathtub, free toiletries, hair dryer, slippers
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

Map
6-2-68 Shimaya, Konohana-ku, Osaka, Osaka-fu, 554-0024
  • Universal CityWalk Osaka
    2 min walk
  • BISTRO309
    2 min walk
  • Universal City Station
    6 min walk
  • Osaka (KIX-Kansai Intl.)
    47 min drive

Room options

View all photos for Run of House, Non-Smoking (Double Room or Twin Room)

In-room safe, free WiFi, bed sheets

Run of House, Non-Smoking (Double Room or Twin Room)

  • Sleeps 6
  • 1 Large Single Bed

View all photos for High Floor Casual Twin Room, Non Smoking

High Floor Casual Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

High Floor Casual Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Casual Double Room, Non Smoking

Casual Double Room, Non Smoking | In-room safe, free WiFi, bed sheets

Casual Double Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Corner Room, Non Smoking

Deluxe Corner Room, Non Smoking | In-room safe, free WiFi, bed sheets

Deluxe Corner Room, Non Smoking

  • 38 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Top Floor Premier Corner Twin Room, Non Smoking

Top Floor Premier Corner Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Top Floor Premier Corner Twin Room, Non Smoking

  • 50 sq m
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Superior Twin Room, Non Smoking

Superior Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Superior Twin Room, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Quadruple Room, Non Smoking

Quadruple Room, Non Smoking | In-room safe, free WiFi, bed sheets

Quadruple Room, Non Smoking

  • 38 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Twin Room, Non Smoking

Twin Room, Non Smoking | In-room safe, free WiFi, bed sheets

Twin Room, Non Smoking

  • 31 sq m
  • Sleeps 3
  • 2 Large Single Beds

View all photos for Superior Room

In-room safe, free WiFi, bed sheets

Superior Room

  • Sleeps 2
  • 2 Single Beds

View all photos for Casual Double Room

In-room safe, free WiFi, bed sheets

Casual Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Upper Floor Casual Twin

In-room safe, free WiFi, bed sheets

Upper Floor Casual Twin

  • Sleeps 3
  • 2 Single Beds

View all photos for Casual Double Room Non Smoking

In-room safe, free WiFi, bed sheets

Casual Double Room Non Smoking

  • Sleeps 2
  • 1 Queen Bed

[Non-Smoking]WAKUWAKU FUN Room Twin

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Corner Twin Room

In-room safe, free WiFi, bed sheets

Deluxe Corner Twin Room

  • Sleeps 2
  • 2 Single Beds

Connecting Room

  • Sleeps 6
  • 2 Single Sofa Beds and 4 Single Beds

View all photos for Casual Twin Room-Non-Smoking

In-room safe, free WiFi, bed sheets

Casual Twin Room-Non-Smoking

  • Sleeps 2
  • 2 Single Beds

Moppys Lucky Room

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds

Elmo Happy Room With Studio View

  • Sleeps 3
  • 1 Single Sofa Bed and 2 Single Beds OR 2 Single Beds

View all photos for Corner Family Room

In-room safe, free WiFi, bed sheets

Corner Family Room

  • Sleeps 5
  • 2 Single Beds

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Exterior

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includes taxes & fees
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About this property

Hotel Kintetsu Universal City

Hotel with 2 restaurants, steps from Universal CityWalk Osaka
Along with 2 restaurants, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk and tour/ticket assistance. Housekeeping is available on request.
Hotel Kintetsu Universal City offers 456 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries, hairdryers and toothbrushes and toothpaste. Housekeeping is provided on request.
Our customers tell us that they can't get enough of the helpful staff at Hotel Kintetsu Universal City. During your stay, you're just a quick walk from Universal Studios Japan. You'll find features such as free WiFi in public areas, plus 2 restaurants and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Steps from Universal CityWalk Osaka and 3 minutes on foot from Universal Studios Japan
There are 2 restaurants on site. Public spaces have free WiFi. A vending machine, gift shops/newsstands, and tour/ticket assistance are also featured at Hotel Kintetsu Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Osaka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 9:30 AM.
Hotel Kintetsu Universal City has 2 restaurants on site.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 3,000 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 9:30 AM for a fee: JPY 2,970 for adults and JPY 1,540 for children
  • 2 restaurants

Things to do

  • Shopping

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Tour and ticket assistance

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 20

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 5 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2970 for adults and from JPY 1540 for children
  • Self-parking fee: JPY 3000 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • One child aged 5 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Kintetsu
Hotel Kintetsu Universal City
Hotel Kintetsu Universal City Osaka
Kintetsu Hotel
Kintetsu Universal City
Kintetsu Universal City Hotel
Kintetsu Universal City Osaka
Kintetsu Universal City Hotel Osaka
Kintetsu Universal City Hotel Osaka
Kintetsu Universal City Osaka
Hotel Kintetsu Universal City Hotel
Hotel Kintetsu Universal City Osaka
Hotel Kintetsu Universal City Hotel Osaka

Hotel Kintetsu Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 317 out of 597 reviews" "
Rating 8 - Good. 206 out of 597 reviews" "
Rating 6 - Okay. 52 out of 597 reviews" "
Rating 4 - Poor. 15 out of 597 reviews" "
Rating 2 - Terrible. 7 out of 597 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Rika

Travelled with family, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The front desk was not friendly and helpful.. other staff were friendly Breakfast buffet was good Very convenient if you go USJ 3 Lawson (convenient store) in 1min walking distance
Stayed 1 night in Sep 2024

10/10 Excellent

Mauricio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent, they helped us and went out of their way to help us even though we don't speak Japanese. We will definitely be back
Stayed 2 nights in Sep 2024

10/10 Excellent

Adela, Yamato

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Literally right outside the gate of USJ. The beds were great. Staff was nice. Room was quiet despite being in USJ main area. HIGHLY RECOMMEND.
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
너무 좋았어요
룸은 깨끗했고 넓었으며 아기자기해서 너무 좋았다. 바로 앞에서 유니버셜이 보여 더욱 만족스러웠음
Stayed 2 nights in Jul 2024

10/10 Excellent

Eri

Stayed 2 nights in Jun 2024

10/10 Excellent

Kaeleen

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In Universal City Walk, clean, cute lobby.
Stayed 5 nights in Jun 2024

8/10 Good

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sesame street themed hotel with very helpful staff.
Stayed 2 nights in May 2024

10/10 Excellent

Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located near Universal Studios
Stayed 4 nights in May 2024

6/10 Okay

Luis Rene

Liked: Property conditions & facilities
Good
Stayed 1 night in May 2024

10/10 Excellent

Vlad

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hospitality from staff, great amenities and view of Universal Studios Japan!
Stayed 3 nights in Mar 2024

10/10 Excellent

Xiomiberth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great service, very friendly staff, very clean and cute room, very convenient , would definitely stay again.
Stayed 2 nights in Mar 2024

6/10 Okay

Valerie

Stayed 1 night in Jan 2024

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Dec 2023

4/10 Poor

Betty

Stayed 2 nights in Aug 2023

10/10 Excellent

Tomoko

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location!! The hotel is in the middle of City Walk, just a minute away from the USJ gate. Room was very clean with nice city view. Hotel staff was very friendly. Breakfast buffet was great with options for Washoku (Japanese style), Yoshoku (Western style) and kids meal. Will definitely stay again!
Stayed 1 night in Jun 2023

10/10 Excellent

Josue

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and staff was friendly and accommodating.
Stayed 2 nights in Jun 2023

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly
Stayed 2 nights in May 2023

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Sushil, Asaka-Shi

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
部屋は広く綺麗でした
Stayed 1 night in Sep 2022

10/10 Excellent

Xavier Jim

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is the nearest one to USJ, just a few mins walk. There are plenty of restaurants and convenience stores around, and is also accessible to anywhere in Osaka. Highly recommended, as this is the only hotel with smoking rooms as well.
Stayed 3 nights in Jun 2022

8/10 Good

Evelyn Tinio

Liked: Cleanliness, staff & service
Near USJ,City Walk
Stayed 1 night in Jun 2022

10/10 Excellent

Maiko

Stayed 2 nights in Aug 2021

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities
Location was great, good to have the stay for our count down party
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in Dec 2019