So, this is a love hotel. It says "Adults Only", you should know that. But what that means is that they are not built to handle foreigners booking in advance. We wandered around a bit before realizing we'd have to call someone to the front desk. We were able to check in, but knew very VERY little English. Also, we questioned why the reservation said "smoking" and they were able to communicate that all the rooms were smoking rooms. I did not see that on Hotels.com when I booked. No matter, the room did not smell like smoke, so no harm there. However, getting into the room, I noticed it was not as clean as I'm used to with normal Japanese hotels (I actually expected better from a love hotel) and we were missing towels and sheets for the bed. Had to dig through all the (many) drawers to find them ourselves. Other than that, the room was large, bathroom was amazing. Our one night there went smooth overall.