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ibis Osaka Umeda

3.0 star property

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Photo gallery for ibis Osaka Umeda

Exterior
Reception
Bar (on property)
In-room safe, desk, blackout curtains, soundproofing
Breakfast, lunch and dinner served

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
1-5 Komatsubara, Kita, Osaka, Osaka, 5300018
  • Osaka Station City
    ‪7 min walk‬
  • Grand Front Osaka Mall
    ‪9 min walk‬
  • Umeda Sky Building
    ‪15 min walk‬
  • Osaka (KIX-Kansai Intl.)
    ‪50 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Double Room, 1 Double Bed

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | In-room safe, desk, blackout curtains, soundproofing

Standard Room, 1 King Bed

  • 18 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

ibis Osaka Umeda

Hotel with a 24-hour front desk, a short walk to Osaka Station City
This smoke-free hotel features a restaurant, a bar/lounge and a microwave in a common area. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Housekeeping is available on request.
Ibis Osaka Umeda offers 181 accommodations with a safe and complimentary slippers. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower, bidets, toilets with an electronic bidet and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at ibis Osaka Umeda. During your stay, you're just a quick walk from Osaka Station City. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Osaka Station City and Grand Front Osaka Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Ibis Osaka Umeda also features concierge services, laundry facilities, and dry cleaning/laundry services.

This 3-star Osaka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
COOKPARK – This restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.

Languages

Chinese (Mandarin), English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 1,800 for adults and JPY 900 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • COOKPARK

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property's guestroom windows cannot be opened.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 1800 for adults and from JPY 900 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
This property's guestroom windows cannot be opened.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

ibis Osaka Umeda Hotel
ibis Umeda Hotel
ibis Umeda
ibis Osaka Umeda Hotel
ibis Osaka Umeda Osaka
ibis Osaka Umeda Hotel Osaka

ibis Osaka Umeda Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 477 out of 999 reviews
Rating 8 - Good. 378 out of 999 reviews
Rating 6 - Okay. 113 out of 999 reviews
Rating 4 - Poor. 22 out of 999 reviews
Rating 2 - Terrible. 9 out of 999 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
The space is quite small.
Stayed 4 nights in Dec 2024

8/10 Good

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Gregory

Stayed 3 nights in Nov 2024

10/10 Excellent

Pei Yu

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Luan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
My bathroom smell like sewage. Told them when we checked out and they only say “yeah we’ll check it just to get it over with. Small tiny room. Good and convenient area though
Stayed 4 nights in Nov 2024

8/10 Good

Nancy Yue

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient as it is next to the subway and shopping areas. Service was excellent as staff speaks both Japanese and English. There is also the option of early check-in and late check-out. Some of the facilities left more to be desired, however this hotel is advertised as budget. It also has poor soundproofing especially at night. Overall, very good hotel if you value convenience over facilities.
Stayed 5 nights in Nov 2024

10/10 Excellent

Sophie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

Jolee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet, and spacious. Our reservation included breakfast and the food was very good (mix of western and Japanese breakfast foods). We looked forward to breakfast in the morning. This is great because most stores and restaurants in Japan opened around 10:30 or 11. It was nice not having to eat convenience store food every morning. Daily housekeeping did a good job and we enjoyed our stay. Rooms were quiet and the staff was helpful and polite. You can also access the underground mall and transit hub directly from the hotel which is very convenient. Just head towards the East wing of the underground mall (Whity mall) from Osaka/Umeda station, the hotel entrance will be on your left.
Stayed 3 nights in Nov 2024

8/10 Good

ANNA, bellevue

Travelled with group
If post, just use name Anna and do not include my full Name. Overall the property has good location, helpful front desk, and the room is clean. The breakfast is great too.
Stayed 5 nights in Nov 2024

10/10 Excellent

Daniel, Sanford

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and has everything you need on-site.
Stayed 3 nights in Nov 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in a fabulous location.
This was a great hotel in a great location. As with many Japanese hotels, the rooms were very compact but comfortable. The shower was powerful and hot, it was a shame they didn’t have one of those small Japanese baths. The bed was nice and comfy too. The hotel is close to lots of shops, restaurants and bars. Public transport options are very handy and close by too.
Stayed 3 nights in Oct 2024

10/10 Excellent

Arpita

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Daniel, Tamuning

Liked: Cleanliness, amenities, property conditions & facilities
Great place for the cost and activities to do and accessibility to transport
Stayed 2 nights in Nov 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were here for 2 nights and really enjoyed our stay! My boyfriend found this bed to be the most comfortable of the 5 hotels we booked. We chose this hotel mainly for the proximity to Osaka/Umeda Station which we found great for getting around. There’s a station exit right next to the hotel. There are many affordable and tasty dining options close to the hotel, so you’ll never go hungry. Overall, this was a great stay!
Stayed 2 nights in Oct 2024

10/10 Excellent

Kristin

Liked: Cleanliness
Stayed 5 nights in Oct 2024

8/10 Good

Alejandro, Patterson

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel offers breakfast. If you can get it it's worth it
Stayed 4 nights in Oct 2024

8/10 Good

Carol

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, super convenient. Access to Whity mall and trains without having to brave the weather! Practicality of bathroom was lacking (no place to hang towels), room was amply sized.
Stayed 6 nights in Sep 2024

10/10 Excellent

Colleen, Wilmington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was good, but the location was amazing. They have a separate elevator that takes you down to the underground shopping which directly connects you to the metro lines and local trains. It was only two stops from shin-Osaka train station if arriving by Shinkansen and also very easy to get to Itami airport. Easy to get to many points of interest. Breakfast was good and staff was friendly. Would stay again if in Osaka.
Stayed 5 nights in Sep 2024

8/10 Good

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location, friendly staff, restaurant and convenience store around
Stayed 2 nights in Sep 2024

8/10 Good

Nick, East Brunswick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Geeti

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect and comfortable for me. I give this hotel 5 gold stars. 🌟🌟🌟🌟🌟
Stayed 5 nights in Aug 2024

6/10 Okay

Heather

Disliked: Room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Ken, Richmond

Travelled with family
Liked: Cleanliness, staff & service
Ibis is a centrally located property with easy access to the main Osaka train stations. Its direct connection to the Whity underground mall is particularly appealing as it offers a convenient route to the train stations and numerous shops, providing shelter from the weather. The property is clean, and while the rooms are compact, they are more spacious compared to other properties I have experienced in Osaka. In terms of amenities, they are generally unremarkable, except for the internet services. The Wi-Fi speeds are slow at 9 Mbps, making it difficult to upload content efficiently, and there are no wired LAN ports available in the rooms. Despite these drawbacks, the property is commendable and a good choice for a stay.
Stayed 8 nights in Jul 2024

6/10 Okay

HELENA

Travelled with family and small children
Liked: Amenities
no comment
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Good place for a food sleep
Good location and very comfortable beds. A good place for a good sleep. Didnt have breakfast. Staff were helpful.
Stayed 2 nights in Jun 2024