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Oriental Hotel Universal City

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Oriental Hotel Universal City

Interior
Property entrance
In-room safe, blackout curtains, iron/ironing board, free WiFi
Daily buffet breakfast (JPY 3300 per person)
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Air conditioning

Explore the area

Map
6-chome-2-78 Shimaya, Konohana, Osaka, Osaka, 554-0024
  • Universal CityWalk Osaka
    1 min walk
  • Universal Studios Japan
    3 min walk
  • Zepp Osaka Bayside
    12 min walk
  • Osaka (KIX-Kansai Intl.)
    49 min drive

Room options

View all photos for Family Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking

  • 54 sq m
  • Sleeps 8
  • 4 Single Beds, 2 Single Trundle Beds and 2 Single Sofa Beds

View all photos for Family Room, Non Smoking (For 7 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (For 7 People)

  • 54 sq m
  • Sleeps 7
  • 4 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Superior Twin Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 5 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 5 People)

  • 35 sq m
  • Sleeps 5
  • 3 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for [Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Moderate Double, Non Smoking Room with Balloon Decoration

  • Sleeps 2
  • 1 Double Bed

View all photos for Premier Twin Room (For 4 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room (For 4 People)

  • 54 sq m
  • Sleeps 4
  • 2 Single Beds and 2 Single Trundle Beds

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking (For 3 People)

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Moderate Double, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Double, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Moderate Twin, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin, Non Smoking

  • 27 sq m
  • Sleeps 4
  • 2 Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for [Birthday/Anniversary] Superior Twin Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Birthday/Anniversary] Superior Twin Room, Non Smoking

  • Sleeps 4
  • 1 Queen Bed, 1 Single Bed and 1 Single Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 3 People)

  • 27 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Moderate Twin, Non Smoking (for 1-2 people)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Moderate Twin, Non Smoking (for 1-2 people)

  • 27 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premier Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room

  • 54 sq m
  • Sleeps 5
  • 2 Single Beds, 2 Single Trundle Beds and 1 Single Sofa Bed

View all photos for Family Room, Non Smoking (For 5 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (For 5 People)

  • 54 sq m
  • Sleeps 5
  • 4 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 3 People)

  • 35 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Triple Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking

  • 35 sq m
  • Sleeps 6
  • 3 Single Beds, 1 Single Trundle Bed and 2 Single Sofa Beds

View all photos for Premier Twin Room (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room (For 3 People)

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Triple Room, Non Smoking (For 4 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room, Non Smoking (For 4 People)

  • 35 sq m
  • Sleeps 4
  • 3 Single Beds and 1 Single Trundle Bed

View all photos for Superior Twin Room, Non Smoking (For 3 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, Non Smoking (For 3 People)

  • 27 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Premier Twin Room (For 1-2 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Premier Twin Room (For 1-2 People)

  • 54 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Family Room, Non Smoking (For 6 People)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Room, Non Smoking (For 6 People)

  • 54 sq m
  • Sleeps 6
  • 4 Single Beds and 2 Single Trundle Beds

View all photos for [Non-smoking]Superior Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking]Superior Twin Room

  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed OR 1 Single Bed and 1 Queen Bed

View all photos for [Non-smoking] Premier Twin

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking] Premier Twin

  • Sleeps 4
  • 2 Single Beds

View all photos for [Non-smoking]Moderate Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking]Moderate Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for [Non-smoking] Deluxe Triple

In-room safe, blackout curtains, iron/ironing board, free WiFi

[Non-smoking] Deluxe Triple

  • Sleeps 6
  • 3 Single Beds OR 3 Single Beds and 2 Single Sofa Beds

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Exterior

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4.7 out of 5, Exceptional, (2142)
The price is €94
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includes taxes & fees
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About this property

Oriental Hotel Universal City

Hotel with a 24-hour front desk, a quick walk to Universal Studios Japan
This smoke-free hotel features a restaurant, a snack bar/deli and self parking. Free WiFi in public areas and a free manager's reception are also provided. Additionally, coffee/tea in a common area, a microwave in a common area and a 24-hour front desk are on-site. Change of towels is available on request
Oriental Hotel Universal City offers 330 air-conditioned accommodations with a safe and complimentary slippers. 49-inch Smart televisions come with digital channels and Netflix.

Bathrooms include baths or showers, bidets, toilets with an electronic bidet and complimentary toiletries. This Osaka hotel provides complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Oriental Hotel Universal City. During your stay, you're just a quick walk from Universal Studios Japan. Free WiFi in public areas, a free manager's reception and a restaurant are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, locker space and a lift
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 3-minute walk from Universal Studios Japan and 6 minutes by car from Osaka Aquarium Kaiyukan
Along with a restaurant, there's a snack bar/deli on site. A free manager's reception is offered daily. Public spaces have free WiFi. A vending machine, tour/ticket assistance, and coffee/tea in common area are also featured at Oriental Hotel Universal City. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Osaka hotel is smoke free.

The hotel hosts a free manager's reception daily.
Oriental Hotel Universal City has a restaurant on site.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Covered parking on site (JPY 3,000 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: JPY 3,300 for adults and JPY 1,500 for children
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Wheelchair-accessible path to lift
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Bidet
  • Children's slippers
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 49-inch smart TV with digital channels
  • Hulu
  • Netflix
  • Streaming services

Food and drink

  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation
Guests booked in Breakfast Included rate plans receive breakfast for the number of guests ages 7 and older, and children 3 and younger, included in the reservation. Breakfast fees apply for guests ages 4-6 and are collected onsite.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 6 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–300 per person, per night based on the nightly room rate. The tax does not apply to nightly rates under JPY 7,000. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1500 for children
  • Covered self-parking fee: JPY 3000 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 1:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Oriental Universal City Osaka
Oriental Hotel Universal City Hotel
Oriental Hotel Universal City Osaka
Oriental Hotel Universal City Hotel Osaka

Oriental Hotel Universal City Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 367 out of 627 reviews" "
Rating 8 - Good. 158 out of 627 reviews" "
Rating 6 - Okay. 62 out of 627 reviews" "
Rating 4 - Poor. 19 out of 627 reviews" "
Rating 2 - Terrible. 21 out of 627 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Laura m

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to universal and shops. I loved the breakfast and the storage for my belongings prior to checking in.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Transport from Kansai was straight forward with a bit of walk from bus to the hotel. Plenty of shops nearby and the breakfast was excellent. Must get to breakfast area by 7am, otherwise too many people. Universal studies just around the corner.
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was amazing! The location was within a minute to USJ entrance and the breakfast buffet was superb! The staff were all very helpful and friendly. The amazing part of this hotel was we were able to re-enter the USJ park the same day! Highly recommend to families with kids especially if you want to take a mid day break to rest in the hotel and head back to USJ at night time.
Stayed 2 nights in Sep 2024

2/10 Terrible

Alejandro

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay somewhere else!
We early arrived but could not check in until 3:00. This is too late. Hotels.com needs to help us with this. No restaurant or room service after breakfast. No place to eat dinner. All restaurants close at 10:00 pm even though every one of them says open until 11:00. 3 single beds squashed into a room. What a joke, except I paid a lot so it wasnt funny.
Stayed 1 night in Aug 2024

8/10 Good

Jalin

Stayed 1 night in Jul 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Wing Suet

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The room is very small but clean and very close to Universal Studio.
Stayed 3 nights in Aug 2024

4/10 Poor

Cesar

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
I have stayed at the hotel at least 4 times before and this time the room was dirty with bunches of hair on the carpet and bed sheets.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jorge

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Jul 2024

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

10/10 Excellent

Nhi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable for the area. Tucked away and feel very private. Room is a bit small but we didn’t spend time in the room anyway. Staff responded quickly when we forgot stuff in our room. When we came back we got our stuff back and was grateful. Staff spoke great english.
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Zhuyun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic stay. We will stay again!
Stayed 4 nights in Jul 2024

10/10 Excellent

Janelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay!! We could walk out of the hotel and right to Universal Studios! Great location, and Universal City has great food and shopping opportunities!
Stayed 3 nights in Jun 2024

8/10 Good

Haeok

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I liked everything about this property except for one staff that did my check in process. I booked on my name but after she checked my name she only spoke to my husband and gave only one key to him. I never been to the hotel gave only one key with two costumers checking in.
Stayed 6 nights in Jul 2024

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly efficient staff
Stayed 6 nights in Jun 2024

10/10 Excellent

penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location.
Good location on universal walk. 10mins to universal, lots of restaurants.
Stayed 2 nights in Jul 2024

10/10 Excellent

Braulio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were all very helpful, courteous and friendly.
Stayed 5 nights in Jun 2024

8/10 Good

Adam

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay for a family of five for two nights to see USJ. Not the biggest of rooms but was only in there to sleep at the end of the day. Also, downstairs in the restaurant does free hot dogs, ice cream and drinks every afternoon for guests, was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Lucas

Liked: Cleanliness, staff & service, property conditions & facilities
The room was clean but small. What we expected in size though so it worked out great. Close to universal and the hotel grounds were easy to get to. Overall I would recommend.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ruben, Fullerton

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. You will never be board staying hear. Plenty to do right outside the hotel.
Stayed 3 nights in Jun 2024

10/10 Excellent

Sofia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2024

10/10 Excellent

Curtis

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time! The location is perfect for the park and the hotel itself was clean and quiet with friendly staff and a tasty breakfast.
Stayed 2 nights in Jun 2024