Deluxe

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Deluxe

Junior Suite | Living area | 40-inch flat-screen TV with cable channels, TV
Front of property
Business Suite, 1 Bedroom | Living area | 40-inch flat-screen TV with cable channels, TV
Lobby sitting area
1 bedroom, premium bedding, in-room safe, desk

Reviews

4.0 out of 10

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Pool
  • Breakfast included
  • Gym

Explore the area

Map
K.Kaisenova 28a, Oskemen
  • Ethnography Museum
    3 min walk
  • Zhastar Park
    4 min walk
  • Zhambyl Park
    8 min walk
  • Oskemen (UKK)
    27 min drive

Room options

Business Suite, 1 Bedroom

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 1 Bedroom

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Standard Single Room

  • 25 sq m
  • Sleeps 1
  • 1 Double Bed

Economy Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

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About this property

Deluxe

Hotel in Oskemen with casino and free breakfast
A casino, an indoor pool and a restaurant are available at this hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a nightclub, a fitness centre and a bar/lounge.
Deluxe offers 19 air-conditioned accommodations with a safe and free newspapers. This accommodation offers separate sitting areas. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit with in-room jetted baths and a hydromassage showerhead. Bathrooms are also outfitted with dressing gowns, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and a hairdryer. In-room massages and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

An indoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms and couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
During your stay at Deluxe, you're just a quick walk from Ethnography Museum. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Just a 3-minute walk from Ethnography Museum and 4 minutes on foot from Zhastar Park
  • Airport shuttle service available for a fee
Deluxe offers its guests a kids' pool, an indoor pool, Access to hot tub, and a sauna. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and a meeting room are available. A casino, a nightclub, and a fitness centre are also featured at the business-friendly Deluxe. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Oskemen hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

Languages

English, Russian, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Free buffet breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant

Family friendly

  • Children's pool
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Living room
  • Separate bedroom
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • Pool loungers

Spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair-accessible path of travel

More

  • Designated smoking areas
  • Mosquito nets

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Bidet
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5:30 AM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 7 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: KZT 3000.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

We should mention

  • If entering the country requires a visa, the property may be able to help you with some of the supporting documents necessary to obtain one. The property may charge for these services even if you cancel your reservation. Any arrangements are exclusively between the property and yourself. For more details, you can contact the property at the number on your booking confirmation.
  • One child aged 7 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Deluxe Hotel Oskemen
Deluxe Oskemen
Deluxe Hotel
Deluxe Oskemen
Deluxe Hotel Oskemen

Deluxe Reviews

Reviews

4.0
Rating 10 - Excellent. 0 out of 1 reviews" "
Rating 8 - Good. 0 out of 1 reviews" "
Rating 6 - Okay. 0 out of 1 reviews" "
Rating 4 - Poor. 1 out of 1 reviews" "
Rating 2 - Terrible. 0 out of 1 reviews" "

6.0/10

Cleanliness

2.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

n_s4, England

Disliked: Staff & service, room comfort
Difficulty accepting payment
The following events took place which were disappointing: Staff were unwilling to accept money from Expedia and were demanding cash payment from me. This was solved after a week. It was written in the lift and advertised 24h food available which was never found, when asked it seemed only breakfast was served. It was also advertised in the lift there was a sushi bar, this was never found however I was told by other guests it could have existed down the road. Maid insisted on cleaning my room despite seeing a do not disturb sign, on one occasion she came in and saw me in bed in my underwear and asked if she could clean the toilet which I let her do. The swimming facilities did not seem clean and were messy which put me off using them. When asking the staff about local amenities they seemed unwilling to search or help rather they just say they do not know. There was an advanced shower in my room which played the radio etc. I couldn’t get the advanced facilities to work but the actual shower function was poor. Not an international hotel standard.
Stayed 8 nights in Jun 2018