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Hotel Palazzo Papaleo

5.0 star property
VIP Access

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Terrace/patio
Junior Suite, 1 King Bed, Balcony, Partial Sea View | Premium bedding, down duvets, minibar, in-room safe
Exterior
Rooftop bar, ocean views, open daily
Couples treatment room(s), Turkish bath/hammam, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Parking available
  • Spa
  • Laundry

Explore the area

Map
Via Rondachi 1, Otranto, LE, 73028
  • Otranto Waterfront
    ‪1 min walk‬
  • Otranto Cathedral
    ‪1 min walk‬
  • Church of San Pietro
    ‪2 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double or Twin Room

Classic Double or Twin Room | Premium bedding, down duvets, minibar, in-room safe

Classic Double or Twin Room

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Junior Suite, 1 King Bed, Balcony, Partial Sea View

Junior Suite, 1 King Bed, Balcony, Partial Sea View | Premium bedding, down duvets, minibar, in-room safe

Junior Suite, 1 King Bed, Balcony, Partial Sea View

  • 35 sq m
  • Partial sea view
  • Sleeps 3
  • 1 King Bed

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About this property

Hotel Palazzo Papaleo

Bayside hotel with free breakfast and rooftop terrace
A restaurant, a bar/lounge and a poolside bar are available at this hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a snack bar/deli, a rooftop terrace and a coffee shop/cafe are on-site.
Hotel Palazzo Papaleo offers 9 accommodations with minibars and a safe. Beds feature down duvets and premium bedding. 32-inch LED televisions come with satellite channels. Bathrooms include a shower, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include Access to hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, body wraps and body scrubs. The spa is equipped with Turkish bath/hammam.
Our customers tell us that they can't get enough of the helpful staff at Hotel Palazzo Papaleo. During your stay, you're just a quick walk from Otranto Waterfront. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy Italian cuisine while dining at Peccato di Vino
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from Otranto Waterfront and Otranto Cathedral
  • Airport and train station pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

A hot tub, a rooftop terrace, and spa services are also featured at the luxury Hotel Palazzo Papaleo. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Otranto hotel.

Guests are served a free buffet breakfast daily from 8:00 AM to 10:30 AM.
Peccato di Vino – This restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy al fresco dining (weather permitting). Reservations are required.
Terrazza Papaleo – This rooftop bar overlooks the ocean and specialises in Italian cuisine. Open daily.
24-hour room service is available.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (EUR 20 per night)
  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Uncovered parking on site (EUR 20 per day; includes in/out privileges)

Food and drink

  • Free buffet breakfast available daily 8:00 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Peccato di Vino
  • Terrazza Papaleo

Things to do

  • Library
  • Spa tub
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Computer station
  • Meeting room

Outdoors

  • Beach towels
  • On the bay
  • Outdoor furniture
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot stone massages
  • Sports massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (76 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Cot (surcharge)
  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 20 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply all year round. Other exemptions or reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November - 31 March, EUR 0.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 April - 30 June, EUR 2.00 per person, per night. This tax does not apply to children under 12 years of age.
  • A tax is imposed by the city: From 1 July - 31 August, EUR 3.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 100 per vehicle (one-way)
  • Uncovered self-parking fee: EUR 20 per day (in/out privileges)
  • Nearby parking fee: EUR 20 per night (1312 ft away)
  • Crib (infant bed) fee: EUR 20 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards and cash
Safety features at this property include a smoke detector
Hotel Palazzo Papaleo offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT075057A100021276, LE075057015S0007164

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Papaleo
Hotel Palazzo Papaleo Otranto
Palazzo Papaleo
Palazzo Papaleo Otranto
Boutique Hotel Palazzo Papaleo
Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Hotel
Hotel Palazzo Papaleo Otranto
Hotel Palazzo Papaleo Hotel Otranto

Hotel Palazzo Papaleo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 100 out of 130 reviews
Rating 8 - Good. 22 out of 130 reviews
Rating 6 - Okay. 5 out of 130 reviews
Rating 4 - Poor. 2 out of 130 reviews
Rating 2 - Terrible. 1 out of 130 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Breakfast was really good and staff were wonderful attending to our needs.
Stayed 2 nights in Sep 2024

10/10 Excellent

Tammera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old Town Otranto!
Amazing stay in old town Otranto. You will park outside about 400 meters away, but it’s an easy walk to the hotel from there. Incredible view from the terrace on the roof, and clean comfortable rooms with extra pillows, blankets, and plenty of closet space. A very nice breakfast is offered with both a buffet and off of the menu items. Coffee was plentiful and we were close to nice views of the sea from our balcony. Loved our visit here!
Stayed 1 night in Oct 2024

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service. Nice rooftop bar and area for breakfast. Great location, close to many beaches and restaurants
Stayed 3 nights in Sep 2024

10/10 Excellent

Terri, Bartlett

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique hotel in a great location
Stayed 2 nights in Aug 2024

10/10 Excellent

Carmen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Room spacious and bathroom convenient, clean, good water pressure. Staff very attentive and excellent roof terrace bar with unbelievable views. Breakfast included is excellent, fresh juices, platters of food, fresh coffee. Truly excellent all around.
Stayed 3 nights in Aug 2024

10/10 Excellent

Todd

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful and made our stay special. They offered us tickets to the Jazz Festival that was playing and really made extra efforts to make our stay special. The staff was very able to communicate with us as English speakers and made us feel very comfortable. Thank you.
Stayed 3 nights in Jul 2024

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly an exceptional experience
Truly authentic right next to cathedral. Quiet and intimate.
Stayed 1 night in Jun 2024

10/10 Excellent

Katia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an excellent stay at this hotel. Perfect location, many attraction and sea at short walking distance. Great breakfast and beautiful ocean views from roof top. Professional and helpful personeel, service is really of a 5* hotel.
Stayed 3 nights in May 2024

10/10 Excellent

klotz

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect localisation, hôtel and service!
Stayed 3 nights in May 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Staff, Location and Facility
This is an awesome hotel with even more awesome staff. Location is perfect in the historic center of Otranto. Staff, from my first telephone call asking where to park, to the friendly and kind staff on the rooftop lounge and breakfast area were fantastic. Special compliment to Peppe for recommending a place to watch the Champions League semi finals.
Rooftop bar
Baia dei Turchi
Crystal clear
Stayed 3 nights in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was extremely attentive, friendly a d helpful
Stayed 2 nights in Mar 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2023

10/10 Excellent

Bryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly located (For Historic Centre, Beach and Old Port) beautifully preserved and maintained Palazzo-style hotel. We felt completely immersed and thanks to the Hotel Staff who were so professional, friendly and helpful, we utterly enjoyed every moment of our stay in Otranto
Stayed 3 nights in Oct 2023

10/10 Excellent

Gianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute gem. We loved everything about it. The staff was friendly and helpful. The hotel is very charming and we would highly recommend this hotel.
Stayed 2 nights in Sep 2023

10/10 Excellent

Lois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Perfect Place to Stay in Otranto
Great location in the old town, very convenient for all the key sites and a nice view of the waterfront from the balcony. The hotel is very clean with comfortable rooms and beds, and a good breakfast. We were given excellent restaurant recommendations.
Stayed 2 nights in Oct 2022

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful and pleasant
Absolutely fabulous, beautiful hotel in a beautiful town, friendly, thoughtful and efficient staff.
Stayed 5 nights in Oct 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff amazing So helpful. Could not do enough for us .
Stayed 3 nights in Sep 2022

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
View of the sea from rooftop dining and breakfast.
Stayed 1 night in Sep 2022

10/10 Excellent

Adrianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay at the Hotel Palazzo Papaleo. The staff was incredibly friendly, and they helped with suggestions and bookings in the area. We parked at a nearby paid lot outside of the ZTL, and it was a quick walk with our carry-on sized suitcases. We wish we stayed longer, and would definitely return!
Stayed 2 nights in Jul 2022

10/10 Excellent

Nicolina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently placed within the old town, making it very easy to pop down to the sea and go back to the room and shower and then pop out again for food et cetera. The hotel itself is nice, not super lux but nice, and clean, there were things that niggled like the layout of the room and the air con, but the thing that raised this hotel up above others that I’ve stayed in and took it from a forgettable experience to one I won’t forget in a hurry, is the staff. What amazing people!. Couldn’t do enough and with a smile! I thought Patrizia was the manager (she isn’t but she should be!) her customer service, attention to detail, attentiveness and concern for our wellbeing and enjoyment was just…wow. Special mention also to Elena and the boys at breakfast. If I come back to Otranto I will definitely stay here again because of them Thank you everyone
Stayed 5 nights in Jun 2022

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff at front desk was great and very helpful, Valentina and Elena get 5 stars. At breakfast , Sacha was very informative and a great conversationalist. Been to Otranto 2 times before , this was the very best place.Highly recommend this hotel.
Stayed 7 nights in Jun 2022

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Hotel Palazzo Papaleo. The location was ideal, the hotel clean and the staff was super friendly and accommodating!
Stayed 1 night in Jun 2022

10/10 Excellent

David

Stayed 1 night in May 2022

10/10 Excellent

Francisco

Stayed 1 night in Oct 2021

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel , very friendly staff and in a perfect location , we really enjoyed our short stay in Otranto and would return to this hotel
Stayed 1 night in Oct 2021