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Biwako Hanakaido

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Biwako Hanakaido

Japanese-Western Style Room with Open-Air Bath | In-room safe, soundproofing, rollaway beds, free WiFi
Japanese Style Room 8 tatami | In-room safe, soundproofing, rollaway beds, free WiFi
Japanese-Western Style Room with Open-Air Bath | Bathroom | Shower, free toiletries, hair dryer, bidet
Public bath
2 restaurants, Japanese cuisine

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Parking included
  • Breakfast available

Explore the area

Map
1-3 1-Chome, Ogoto, Otsu, Shiga-ken, 520 0101
  • Ogoto Onsen
    6 min walk
  • Kyu Chikurinin Garden
    6 min drive
  • Hiei-zan & Enryaku-ji
    9 min drive

Room options

View all photos for Japanese-Western Style Room with Open-Air Hot spring Bath

Japanese-Western Style Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Room with Open-Air Hot spring Bath

  • 64 sq m
  • Sleeps 6
  • 4 Single Futons and 2 Large Single Beds

View all photos for Japanese-Western Style Room with Open-Air Bath

Japanese-Western Style Room with Open-Air Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Room with Open-Air Bath

  • 52 sq m
  • Sleeps 5
  • 3 Single Futons and 2 Large Single Beds

View all photos for Japanese-Western Style Special Suite with Open-Air Hot spring Bath

Japanese-Western Style Special Suite with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Special Suite with Open-Air Hot spring Bath

  • 96 sq m
  • Sleeps 5
  • 3 Single Futons and 2 Large Single Beds

View all photos for Japanese Style Room 10 tatami

Japanese Style Room 10 tatami | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese Style Room 10 tatami

  • 42 sq m
  • Sleeps 5
  • 5 Single Futons

View all photos for Japanese Style Room 8 tatami

Japanese Style Room 8 tatami | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese Style Room 8 tatami

  • 37 sq m
  • Sleeps 4
  • 4 Single Futons

View all photos for Japanese-Western Style Room

Japanese-Western Style Room | In-room safe, soundproofing, rollaway beds, free WiFi

Japanese-Western Style Room

  • 61 sq m
  • Sleeps 5
  • 3 Single Futons and 2 Large Single Beds

View all photos for Twin Room

Twin Room | In-room safe, soundproofing, rollaway beds, free WiFi

Twin Room

  • 37 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Sofa Bed

View all photos for Twin Room with Open-Air Hot spring Bath

Twin Room with Open-Air Hot spring Bath | In-room safe, soundproofing, rollaway beds, free WiFi

Twin Room with Open-Air Hot spring Bath

  • 42 sq m
  • Sleeps 2
  • 2 Large Single Beds

Similar properties

Property amenity

Biwako Ryokusuitei

Spa
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (373)
The price is €254
for 1 night
includes taxes & fees
9 Dec - 10 Dec
Biwako Ryokusuitei

About this property

Biwako Hanakaido

Hotel with 2 restaurants, near Lake Biwa
This smoke-free hotel features 2 restaurants, a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, a 24-hour front desk and a library.
Biwako Hanakaido offers 43 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower, bidets, complimentary toiletries and hairdryers. This Otsu hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Services include massages. A variety of treatment therapies are provided, including aromatherapy. Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
Our customers tell us that they can't get enough of the helpful staff at Biwako Hanakaido. During your stay, you're just a quick walk from Ogoto Onsen. You'll find features such as free WiFi in public areas and free self-parking, plus 2 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Japanese cuisine while dining at Ramupu
  • Japanese breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and multilingual staff
  • On-site recreation includes hot springs and a sauna
  • Steps from Ogoto Onsen and a 3-minute drive from Lake Biwa
Biwako Hanakaido offers its guests hot springs and a sauna. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A library, a vending machine, and multilingual staff are also featured at Biwako Hanakaido. Self parking is free.

This 3.5-star Otsu hotel is smoke free.

For a fee, guests can enjoy a Japanese breakfast daily from 7 AM to 9:30 AM.
Ramupu – This restaurant specialises in Japanese cuisine.
Biwa Roman – This restaurant specialises in Japanese cuisine.
Room service is available.

Languages

Chinese (Mandarin), English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily Japanese breakfast available 7 AM to 9:30 AM for a fee: JPY 2,500 for adults and JPY 2,000 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Biwa Roman
  • Ramupu

Family friendly

  • In-room refrigerator
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Spa

  • Aromatherapy
  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Massage
  • Outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
This property's outdoor and indoor mineral hot springs will be under renovation from May 7, 2024 to July 31, 2024. The outdoor and indoor mineral hot springs will be available for women 3-5 PM, 8-10 PM, 6-8 AM and for men 5:30-7:30 PM, 10:30 PM-12:30 AM, 8:30-10:30 AM during this time.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for Japanese breakfast: from approximately JPY 2500 for adults and from JPY 2000 for children
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Room rates do not include extra bedding or half board meals for children age 1-5. Meal surcharges apply.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Biwako Hanakaido
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Otsu
Biwako Hanakaido Hotel
Biwako Hanakaido Hotel Otsu

Biwako Hanakaido Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 143 out of 206 reviews" "
Rating 8 - Good. 54 out of 206 reviews" "
Rating 6 - Okay. 6 out of 206 reviews" "
Rating 4 - Poor. 2 out of 206 reviews" "
Rating 2 - Terrible. 1 out of 206 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and private onsen were top-notch, no comparison. The meal provided was interesting. We were hoping that there was a way to change our first night’s meal choice prior to our stay instead of the business defaulting to the traditional Japanese meal on the first night of our stay. After messaging on Expedia, they would not let us change the meal. Other than that, the service provided by the staff is second to none and we wouldn’t trade our stay with Biwako Hanakaido for anything.
Stayed 2 nights in Jul 2024

10/10 Excellent

Claire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This beautiful, well-run hotel makes you feel very special. We were greeted warmly on arrival, given peach tea and walked through the hotel’s spa protocol. Since they are currently doing work on parts of the spa (this was no problem, and there was no noise). The onsite onsen is absolutely beautiful— a deep pond in a (part) bamboo forest, relaxing and piping hot. The dinner and breakfast are extravagant, delicious, and gorgeously presented. The staff is so very kind and gracious. They go far out of their way to make you feel at home. We speak no Japanese except “good morning” and the staff spoke enough English to help us in every way. This was my first trip ever to Japan, let alone an onsen, and this hotel made it a delightful experience!
Stayed 1 night in Jul 2024

10/10 Excellent

Anna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The shuttle to pickup/drop off to and from Ogoto Onsen Station was great; otherwise, it would be a 10 minutes walk with luggage! Our tatami room was very traditional and offered a great view of the lake. Only downside is no blackout curtain so the room is nice and BRIGHT at 6 o'clock in the morning! The 10-course (I think) dinner was interesting and filling; it took us 2 1/2 hours to finish. One note though, the massage was not very pleasant but then again, the appointment was 10pm so I wasn't expecting a great masseuse at that time. Overall, it was a very pleasant experience.
Stayed 1 night in Apr 2024

10/10 Excellent

Baoying

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a small onsen ryokan with limited amenities, compared to other ones we stayed before. The front desk staffs are very friendly and professional. The check in process was amazing! We were seated at the cafe enjoying tea and sweets while the staff explained the info to us. We were staying in the Nakagawa special room on the premium floor. Although the room is a bit small, the Nakagawa wooden furnitures/decorations are so unique and beautiful. The room has an open air onsen bath so we don’t have to go to the public one. However, the view is quite far from the lake and it’s not much to see. We had our dinners at the Japanese private dinning room overlooking the beautiful zen garden. Food was good and service was amazing. The lobby cafe offers really tasty cakes, which it’s a must-have. We also tried the massage, which was surprisingly good! Overall, We had a very good time staying in this onsen Ryokan.
Stayed 2 nights in Mar 2024

10/10 Excellent

Chen-Wei

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice and clean. Two included meals are authentic and delicious, and they provided different sets (both breakfast and dinner) in our two days stay. Service is outstanding. All their staffs are kind, patient, and get problems solved. I couldn’t find better service anywhere else.

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Everything was very comfortable and food was delicious. Baths are very nice and view of the lake is lovely. Would do again in the future
Stayed 1 night in Mar 2024

8/10 Good

Peter, Burlingame

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful garden by restaurant
Stayed 1 night in Mar 2024

10/10 Excellent

Hien

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the Japanese authenic culture and service from time of arrival to room decoration. Best of all the yukata , dinning a d breakfasts with authentic Japanese dishes. The staff and hospitality are exceptional!!!
Stayed 1 night in Mar 2024

10/10 Excellent

Jae

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Warm welcoming and great staffs
Stayed 1 night in Feb 2024

8/10 Good

Jillian

Liked: Cleanliness, staff & service, property conditions & facilities
One night in Western style room
The staff were lovely. We paid for private onsen with a massage after, highly recommend. Dinner was fun and tasty, beautiful presentation. Views from the room were stunning, the open air bath photos are a bit misleading, it's VERY small and deep so no view can be appreciated from the tub. The bed was ok, certainly more comfortable than a mat (I presume) but the pillows were atrocious, I suppose they are traditional with the buckwheat filling but made for a rough sleep. Loved hanging out in the robes and was a great last night in Japan for my partner and I
Stayed 1 night in Sep 2023

10/10 Excellent

Yichun

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Wonderful meals and Owen
Stayed 1 night in Mar 2023

10/10 Excellent

TIANYIN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The in-door hot spring is absolutely 10 out of 10.

10/10 Excellent

Esther

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff! Was a happy stay!
Stayed 1 night in Feb 2023

8/10 Good

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Nov 2022

10/10 Excellent

Chun Hong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2022

10/10 Excellent

Kitty

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

sang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a beautiful resort, with an aged but quaint look and feel. There is a private spa which can be booked so your group of friends can share a bath. Food is very exquisite, and traditional Japanese ryokan style.
Stayed 1 night in Mar 2019

8/10 Good

Olivia

Liked: Cleanliness, staff & service, room comfort
Nice stay
Great stay, staff was extremely friendly. The place itself is dated but they are renovating. Highly recommend the private onsen
Stayed 1 night in Jan 2019

10/10 Excellent

Tzu-Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service!!
Top service and room facilities for an Onsen hotel. The breakfast and dinner were delicious. We tried both of their private and public Onsen and they were both good. The hotel even ring me from Japan to confirm my arrival time at the train station so they can arrange a shuttle bus for pickup.
Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love this place!
It was amazing! It was my first time at a ryokan and it was better than anything I have ever imagined. Attentative staff, tons of services (karaoke included) and just the perfect atmosphere. Can't wait to come back!
Stayed 1 night in Nov 2018

10/10 Excellent

Cheok Kuan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet location and good service
We were on the way from Kansai to Kanazawa and spent a night in this hotel. It is in a quiet location with good setting. Plenty of parking space. The staffs are very welcoming. The room is clean and spotless. There are two public bath areas which are swapped for men and ladies everyday so we can have a feel in both areas. The breakfast and dinner are good and satisfying. Would recommend this hotel when traveling in this area.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
A mix of highs and lows
The staff was so kind and spoke amazing English. Our traditional room had a great view of the lake and an open air bath. Honestly I found the floor mat beds to be uncomfortable. The yukata was a cool experience though. The Onsen baths were nice, though we struggled a bit to fully relax because it there are a lot of rules and customs involved, like washing yourself beforehand in the little stalls, where to put your towel, etc. Even though we read up a bunch, it was still a bit stressful to make sure we weren’t doing anything wrong. The hot springs water is so hot you can’t really stay long. We did enjoy a private bath in the late evening before going to bed. Perhaps starting in the private bath would’ve helped us feel more at ease in the public. I’m a bit surprised so many people have said the food was amazing. While beautifully presented, the Kaiseki meal was so far out of our Western palate comfort zone, we honestly could barely eat half of it. And we were so afraid to be rude by not eating the meal, so it was again quite stressful. I had selected the Omi beef meal option because my husband doesn’t really like fish. I didn’t realize that the rest of the courses would be fish. We probably should have told them before, but we didn’t know. We skipped breakfast because we were so scared off by the dinner. If you’re not adventurous, I would recommend skipping the Kaiseki meal and eating at the other restaurant that is more western-friendly. Or maybe worry less than we did.
Stayed 1 night in Nov 2018