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Biwako Hotel

4.0 star property

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Photo gallery for Biwako Hotel

In-room safe, desk, blackout curtains, iron/ironing board
Exterior
Lake view
Exterior
Hot springs

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
2-40 Hama-Machi, Otsu, Shiga-ken, 520-0041
  • Otsu Port
    ‪5 min walk‬
  • Lake Biwa Canal
    ‪9 min walk‬
  • Biwako Hall
    ‪11 min walk‬
  • Osaka (ITM-Itami)
    ‪52 min drive‬

Room options

View all photos for Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room VISTA with Lounge Access [Adult-Only], Non-Smoking

  • 42 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Premium Luxury Twin Room AQUA with Lounge Access [Adult-Only], Non-Smoking

  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (40sqm)

In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (40sqm)

  • 40 sq m
  • Lake view
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room [Non-Smoking] - Lake View (33sqm)

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room [Non-Smoking] - Lake View (33sqm)

Superior Twin Room [Non-Smoking] - Lake View (33sqm) | In-room safe, desk, blackout curtains, iron/ironing board

Superior Twin Room [Non-Smoking] - Lake View (33sqm)

  • 33 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Twin Room [Non-Smoking] - Lake View (40sqm)

  • 40 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

Deluxe Double Room [Non-Smoking] - Lake View (30sqm) | In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Double Room [Non-Smoking] - Lake View (30sqm)

  • 29.9 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Floor Natura Twin Room

In-room safe, desk, blackout curtains, iron/ironing board

Superior Floor Natura Twin Room

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Floor Lumina Twin Room(40㎡)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room(40㎡)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Floor Lumina Twin Room(33㎡)

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room(33㎡)

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Floor Lumina Twin Room With Extra Bed

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Twin Room With Extra Bed

  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Floor Lumina Double Room

In-room safe, desk, blackout curtains, iron/ironing board

Deluxe Floor Lumina Double Room

  • Sleeps 2
  • 1 Queen Bed

Premium Luxury Twin Room Vista With Lounge Access [Adult-Only], Non-Smoking

  • Sleeps 2
  • 2 Single Beds

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About this property

Biwako Hotel

Lakefront hotel with 4 restaurants and bars/lounges
4 restaurants, 2 bars/lounges and a sauna are available at this hotel. Free WiFi in public areas, free self parking and free train station pick-up are also provided. Other amenities include a rooftop terrace, a seasonal outdoor pool and conference space.
Biwako Hotel offers 175 accommodations with a safe and complimentary bottles of water. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, toilets with an electronic bidet and hairdryers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.
During your stay at Biwako Hotel, you're just a quick walk from Lake Biwa. Features include free WiFi in public areas, free self-parking and free train pick-up service.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at one of the 4 restaurants, or stop for a drink at one of the 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and a porter
  • On-site recreation includes hot springs, a sauna and bicycles to rent
  • Within a 10-minute walk of Otsu Port and Biwako Flower Fountain
  • Free train station pick-up and train station drop-off shuttle service
Biwako Hotel offers its guests hot springs, a sauna, and a seasonal outdoor pool. There are 4 restaurants on site. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

A children's pool, a rooftop terrace, and barbecue grills are also featured at the business-friendly Biwako Hotel. A train station pick-up shuttle and A train station drop-off shuttle are free. Free self parking is available.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Biwako Hotel has 4 restaurants serving breakfast, lunch and dinner.
The Garden – On-site buffet restaurant. Open daily.
OHMI – This steakhouse specialises in Japanese cuisine and serves lunch and dinner. Open daily.
HOSHI – This restaurant specialises in barbecue and serves lunch and dinner. Open daily.
Bar Bellago – On-site bar. Open daily.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free train station pick-up shuttle from 8:00 AM to 10:00 PM
  • Train station shuttle at scheduled times
  • Free train station drop-off
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: JPY 3,200 for adults and JPY 1,600 for children
  • 2 bars/lounges
  • 4 restaurants

Restaurants on site

  • Bar Bellago
  • HOSHI
  • OHMI
  • The Garden

Things to do

  • Bicycle rentals
  • Children's pool
  • Hot springs
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Children's pool
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • On a lake
  • Rooftop terrace

Spa

  • Hot springs
  • Indoor mineral hot springs (onsen)
  • Separate men/women areas in public bath
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Hair dryer
  • Shower/bathtub combination
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • TV

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
This property's hot spring "Ruri Onsen Ruri no Yu" will be under scheduled maintenance and operating hours will change for the following dates. On February 4, 2025, the men's bath will be available from 5 PM-midnight. On February 5, 2025, the women's bath will be open from 5 PM-midnight. Both the men's and women's baths will be available from 5 PM-midnight on February 12, February 18, and February 19, 2025.
Meals are not included in the room rate for children ages 3 years and younger whose stay is included
Disposable personal items (toothbrush, razor, hair brush) are available on request in the lobby.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 3 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3200 for adults and from JPY 1600 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in July and close in August.
  • Pool access available from 9:00 AM to 5:00 PM
  • Children aged 3 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Biwako Hotel
Biwako Hotel Otsu
Biwako Otsu
Biwako
Biwako Hotel Otsu
Biwako Hotel Hotel
Biwako Hotel Hotel Otsu

Biwako Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 349 out of 562 reviews
Rating 8 - Good. 171 out of 562 reviews
Rating 6 - Okay. 23 out of 562 reviews
Rating 4 - Poor. 9 out of 562 reviews
Rating 2 - Terrible. 10 out of 562 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Matheus

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Tamsin, Edithvale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel with very attentive staff, although the dining options were quite expensive. Some vegan options would have been perfect! Beautiful views of Lake Biwa from our room, and loved the hotel shuttle bus to and from Otsu station. Thanks!
Stayed 1 night in Jun 2024

10/10 Excellent

Ryozo, Kakamigahra-shi

Stayed 1 night in May 2024

10/10 Excellent

Etsuko

Liked: Cleanliness, staff & service, property conditions & facilities
We had a room with a view of Lake Biwa. It was a beautiful. And the breakfast was delicious.
Stayed 1 night in May 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view unobstructed
Lake view room worth it huge room . And the hotel onsen has a great view of the lake
Stayed 1 night in Mar 2024

10/10 Excellent

Gafyn

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very clean and safe, beautiful views. Excellent food. Would have stayed longer if our schedule allowed 5⭐️
Stayed 3 nights in Mar 2024

8/10 Good

Lyle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay
Excellent shuttle bus transportation to and from the train station.
Stayed 2 nights in Dec 2023

10/10 Excellent

John

Stayed 2 nights in Sep 2023

10/10 Excellent

Eriko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

8/10 Good

Josephine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Shuttle service available to and from Otsu station. Spacious room and great public bath.
Stayed 1 night in Mar 2023

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location with beautiful lake view
Stayed 1 night in Jan 2023

10/10 Excellent

Pei Chung

Stayed 3 nights in Jan 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service
Stayed 5 nights in Sep 2022

10/10 Excellent

Machiko

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lake view room
Liked the amazing lake view. It´s been a wonderful experience. I highly recomend to choose a lake view room!
Stayed 3 nights in May 2021

6/10 Okay

Chris

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Most of the hotel services are suspended. No shuttle bus, no luggage delivery, no pool, most of the restaurants and bar at the hotel are closed... Room and view beautiful but not worth the price when there is zero service. Staff was not terribly helpful.
Stayed 2 nights in Jun 2020

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

10/10 Excellent

Verified traveller

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely best breakfast of my life! The range of choice was insane! It was my first Japanese breakfast :)
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great view of the lake and Japanese style bath on 4th floor
Stayed 1 night in Jan 2020

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

8/10 Good

YAOCHAO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Aylwin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Patricia

Stayed 2 nights in Dec 2019

10/10 Excellent

Supanee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent! Clean, quiet, good services, good onzen, wonderful lake view!:)
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 7 nights in Oct 2019

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2019