Hotel Luna Otsu

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Luna Otsu

Junior Suite Room | Minibar, free WiFi
Suite Room | Private spa tub
Suite Room | Minibar, free WiFi
Minibar, free WiFi
Exterior detail

Reviews

7.4 out of 10

Good

Popular amenities

  • Room service
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
7-1-20, Ogaya, Otsu, Shiga, 520-2144
  • Aeon Mall Kusatsu
    10 min walk
  • Otsu City Science Museum
    3 min drive
  • Biwako Hall
    5 min drive
  • Osaka (ITM-Itami)
    61 min drive

Room options

Deluxe Double Room

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Luna Otsu

Hotel with free breakfast, near Lake Biwa
This smoke-free hotel features a 24-hour front desk, free breakfast and free self parking. WiFi in public areas is free.
Hotel Luna Otsu offers 29 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms.

Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

During your stay at Hotel Luna Otsu, you're just a quick walk from Aeon Mall Kusatsu. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free Free Japanese breakfast breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include luggage storage
  • Within a 15-minute walk of Lake Biwa and Aeon Mall Kusatsu
Free breakfast is served daily. WiFi is free in public spaces. Hotel Luna Otsu also features room service (during limited hours) and a lift. Free self parking is available.

This Otsu hotel is smoke free.

Guests are served a free Japanese breakfast daily from 6:00 AM to 11:00 AM.
Room service (during limited hours) is available.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Free Japanese breakfast available daily 6:00 AM to 11:00 AM

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV
  • Streaming services

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Children 5 years old and younger aren't allowed at this property.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Luna Otsu Otsu
Hotel Luna Otsu Hotel
Hotel Luna Otsu Hotel Otsu
Hotel Luna Otsu Adult only
Hotel Luna Otsu Adults Only

Hotel Luna Otsu Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 6 out of 18 reviews" "
Rating 8 - Good. 6 out of 18 reviews" "
Rating 6 - Okay. 1 out of 18 reviews" "
Rating 4 - Poor. 4 out of 18 reviews" "
Rating 2 - Terrible. 1 out of 18 reviews" "

7.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Audra

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities
So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.
Stayed 8 nights in Mar 2024

8/10 Good

Wing Shan Bonita

Liked: Staff & service
It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom.
Stayed 8 nights in Mar 2024

10/10 Excellent

Frederick

Stayed 3 nights in Apr 2024

8/10 Good

MASAAKI

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
メンバーサービスが充実してます。 タブレットで注文等が出来るのも良いと思います。
Stayed 1 night in Aug 2024

4/10 Poor

??

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Yuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

ふうき

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
設備が整っていて、ビールサーバーがあったりと楽しめるホテルでした‪‪❤︎‬
Stayed 2 nights in Mar 2024

8/10 Good

FENGTUNG

Travelled with group
Liked: Cleanliness, staff & service, amenities
英語較難溝通。
Stayed 1 night in Nov 2023

2/10 Terrible

KWOK YIU

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
不會入住!
给人被軟禁的感覺!出門口的自由都沒有!因長時間沒有人入住,連飲水都有味!永不入住!
Stayed 1 night in Nov 2023

4/10 Poor

セイジ

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in May 2023

8/10 Good

たけお

Stayed 1 night in May 2023

10/10 Excellent

ともこ

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
12時チェックアウトが嬉しいです 泡風呂を2つ入れて欲しいです 次回は、違う部屋を利用してみたいです とても楽しい時間を過ごせて楽しませて頂いてます。ありがとうございます
Stayed 1 night in Jun 2022

4/10 Poor

Shunichi

Stayed 1 night in Nov 2021

10/10 Excellent

toshihiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
朝食無料、ウェルカムドリンクありなどサービスいっぱいのホテルでした。
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
空気清浄機までついていてコロナ対策がしっかりしていてとても良かった
Stayed 1 night in Mar 2021

6/10 Okay

HIRAI

Stayed 1 night in Feb 2021

8/10 Good

Hiromichi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020