This smoke-free hotel features a 24-hour front desk, free breakfast and free self parking. WiFi in public areas is free.
Hotel Luna Otsu offers 29 accommodations with DVD players and minibars. Flat-screen televisions are featured in guestrooms.
Bathrooms include a separate bath and shower, slippers, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
During your stay at Hotel Luna Otsu, you're just a quick walk from Aeon Mall Kusatsu. Free breakfast, free WiFi in public areas and free self-parking are available.
Free Free Japanese breakfast breakfast served daily
Free WiFi
Free self-parking
Services include luggage storage
Within a 15-minute walk of Lake Biwa and Aeon Mall Kusatsu
Free breakfast is served daily. WiFi is free in public spaces. Hotel Luna Otsu also features room service (during limited hours) and a lift. Free self parking is available.
This Otsu hotel is smoke free.
Guests are served a free Japanese breakfast daily from 6:00 AM to 11:00 AM.
Room service (during limited hours) is available.
Languages
Japanese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Food and drink
Free Japanese breakfast available daily 6:00 AM to 11:00 AM
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
Lift
More
Smoke-free property
Room amenities
Bathroom
Free toiletries
Hair dryer
Private bathroom
Separate bathtub and shower
Slippers
Toilet with electronic bidet
Towels provided
Entertainment
DVD player
Flat-screen TV
Streaming services
Food and drink
Limited room service
Minibar
Refrigerator
Tea bags/instant coffee
More
Air conditioning (climate-controlled)
Heating (climate-controlled)
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 3:30 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children 5 and younger are not allowed at this property. All guests older than 5 are welcome.
Payment types at the property
Important information
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 3:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.
We should mention
Children 5 years old and younger aren't allowed at this property.
As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
Property is also known as
Hotel Luna Otsu Otsu
Hotel Luna Otsu Hotel
Hotel Luna Otsu Hotel Otsu
Hotel Luna Otsu Adult only
Hotel Luna Otsu Adults Only
Hotel Luna Otsu Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 6 out of 18 reviews" "
10 - Excellent
6
Rating 8 - Good. 6 out of 18 reviews" "
8 - Good
6
Rating 6 - Okay. 1 out of 18 reviews" "
6 - Okay
1
Rating 4 - Poor. 4 out of 18 reviews" "
4 - Poor
4
Rating 2 - Terrible. 1 out of 18 reviews" "
2 - Terrible
1
7.4/10
Cleanliness
8.8/10
Staff & service
8.4/10
Amenities
7.8/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
4/10 Poor
Audra
Travelled with partner
7 Apr 2024
Liked: Staff & service
Disliked: Cleanliness, amenities
So when we purchased this online the property looked gorgeous and the rooms looked clean and put together but once we got there we knew something was off. They don't have keys for your door instead they lock and unlock it from their office. Once we got to our room we realized this was a love hotel and nowhere online had it said this. The bedding was stained and the atmosphere was dark. We decided to check out early as we felt unsafe here. We tried to get a refund for the 7 nights we were not going to be there but we were denied. Overall this was a terrible experience. The best way they can remedy this is to say that they are a love hotel from the beginning.
Audra
Stayed 8 nights in Mar 2024
8/10 Good
Wing Shan Bonita
6 Apr 2024
Liked: Staff & service
It is very strange that you are being locked in the room unless you ask the staff to open , it means every time you go out , you need to ring them ! Doesn’t feel great when imagining disaster such as earthquake …. Staff members are helpful but no English speaking , nice location near a river and it’s a perfect secret spot for cherry blossom.