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Arc The Hotel

4.0 star property

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Photo gallery for Arc The Hotel

Reception
Reception
Romantic Luxury Suite | Premium bedding, memory-foam beds, in-room safe, desk
Exterior
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
140 Slater St, Ottawa, ON, K1P5H6
  • Parliament Hill
    ‪8 min walk‬
  • University of Ottawa
    ‪11 min walk‬
  • Byward Market Square
    ‪14 min walk‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪21 min drive‬

Room options

View all photos for Romantic Luxury Suite

Romantic Luxury Suite | Premium bedding, memory-foam beds, in-room safe, desk

Romantic Luxury Suite

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Majestic King Room

Premium bedding, memory-foam beds, in-room safe, desk

Majestic King Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Spacious Corner Suite

Spacious Corner Suite | Premium bedding, memory-foam beds, in-room safe, desk

Spacious Corner Suite

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Cozy Family Double Room

Cozy Family Double Room | Premium bedding, memory-foam beds, in-room safe, desk

Cozy Family Double Room

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premier King Room

Premium bedding, memory-foam beds, in-room safe, desk

Premier King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Intimate Queen Room

Intimate Queen Room | Premium bedding, memory-foam beds, in-room safe, desk

Intimate Queen Room

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Arc The Hotel

Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Other amenities include self parking, concierge services and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Arc The Hotel's great location. During your stay, you're just a quick walk from Rideau Canal. Features include a restaurant, a bar and a conference centre.
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes bicycles to rent
  • Guests really like the accommodation for the comfy beds and cleanliness
  • Within a 15-minute walk of Rideau Canal and Parliament Hill
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. The eco-certified Arc The Hotel also features multilingual staff, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
ARC Restaurant & Lounge – This restaurant serves breakfast, lunch and dinner.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.

Languages

English, French

Property amenities

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured parking on site (CAD 25 per day; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 9 to 17 for adults and CAD 9 to 17 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • ARC Restaurant & Lounge

Things to do

  • Bicycle rentals

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Conference centre

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • Lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 25 lb per pet)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
  • Fitness centre access
  • Housekeeping
  • Internet access
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults and CAD 9 to 17 for children
  • Secured self-parking fee: CAD 25 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 100.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa

Arc The Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 460 out of 1002 reviews
Rating 8 - Good. 287 out of 1002 reviews
Rating 6 - Okay. 146 out of 1002 reviews
Rating 4 - Poor. 70 out of 1002 reviews
Rating 2 - Terrible. 39 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Tasha

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fastastic. Very helpful.
Stayed 2 nights in Jan 2025

8/10 Good

Robert

Stayed 1 night in Dec 2024

10/10 Excellent

Yanick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel room in downtown Ottawa. Nothing wrong here. Great bed and pillows.
Stayed 4 nights in Jan 2025

10/10 Excellent

Dan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Erfan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didn’t accept cancelation
I reserved hotel in a wrong date and stay in hotel sooner than my reservation, i asked management to cancel my reservation but they didn’t accept, I asked them 1 week in advance but they didn’t acct
Stayed 1 night in Dec 2024

10/10 Excellent

Shawna

Stayed 1 night in Sep 2024

10/10 Excellent

Dianna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TV didn't work in the first room. Staff responded immediately and changed our room. Very clean. Staff helpful. Stayed 2 nights. Would highly recommend.
Stayed 2 nights in Dec 2024

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a quiet and fun stay
Stayed 1 night in Jan 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Jp

Liked: Cleanliness, staff & service
The location is great, right downtown, but the hotel room is simply inadequate. There was no hot water 2-3 times. I was all ready for a nice bath after a long day of travelling, and there was no hot water! But other times, there was. Plus, the TV is an absolute fail. You have to aim the remote right at the bottom-right of the screen, or it won't work. It got annoying trying to aim the remote all the time! Then, the tv would lose its signal. Geese. It's hard to believe they do business like this. But the location is right downtown, which is why I chose it, so I guess that's why.
Stayed 2 nights in Jan 2025

8/10 Good

Haha

Stayed 1 night in Jan 2025

10/10 Excellent

Mmabatho

Stayed 1 night in Dec 2024

4/10 Poor

Brendan

Travelled with partner
Disliked: Staff & service, amenities
The tv didn't work the entire stay even though I let the front desk know and when I checked in I told the woman at the desk I literally almost got into a car accident 30 seconds before coming into the hotel and the woman wasn't even listening and said "that's nice!"
Stayed 2 nights in Dec 2024

10/10 Excellent

SARAH

Stayed 2 nights in Dec 2024

8/10 Good

Luke

Stayed 1 night in Dec 2024

8/10 Good

milena

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Constance

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and so helpful. The room was clean and inviting. We did wish there was an option for music on the tv, but all in all great hotel in the downtown core!
Stayed 1 night in Dec 2024

10/10 Excellent

Mary Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is very convenient, walking distance to Parliament Hill and Rideau Centre.
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Stayed 1 night in Nov 2024

10/10 Excellent

Audrey

Stayed 1 night in Dec 2024

10/10 Excellent

Prince

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

kelly A, Peterborough

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Very friendly and helpful staff. Rooms are clean. Bathroom is small but clean. Price was very reasonable.
Stayed 1 night in Dec 2024

6/10 Okay

Dixie

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Marcin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Genevieve

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We stayed in a family room for 2 nights (2 adults, 2 children). Pros: - Reasonable price - Clean room Cons: - Very small room, highly uncomfortable for a family of 4 - Lighting is unpleasant and too bright, feels like fluorencent lights - Hot water takes 5-7 minutes to flow in the shower - No crib provided despite requesting it at online check-in - No ramp or automatic door, we needed to pick up the stroller to go up the stairs. - No family-friendly amenities such as a microwave oven in the room - Bathroom door badly adjusted and making noise upon opening and closing (waking up baby) Overall a pretty poor experience, we do not recommend for traveling with kids
Stayed 2 nights in Dec 2024