Eco-certified hotel with 24-hour front desk and restaurant
A restaurant, a bar/lounge and a conference centre are available at this smoke-free hotel. Other amenities include self parking, concierge services and dry cleaning. Housekeeping is available on request.
Arc The Hotel offers 112 accommodations with laptop-compatible safes and coffee/tea makers. Memory foam beds feature premium bedding. Business-friendly amenities include desks, desk chairs and telephones. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Arc The Hotel's great location. During your stay, you're just a quick walk from Rideau Canal. Features include a restaurant, a bar and a conference centre.
Grab something to eat at the restaurant or stop for a drink at the bar/lounge
Cooked-to-order breakfast served daily for a fee
Self-parking available for a fee
Services include dry cleaning/laundry, a concierge and luggage storage
On-site recreation includes bicycles to rent
Guests really like the accommodation for the comfy beds and cleanliness
Within a 15-minute walk of Rideau Canal and Parliament Hill
Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There are 3 meeting rooms available. The eco-certified Arc The Hotel also features multilingual staff, a garden, and concierge services. Limited parking is available for a fee and is offered on a first-come, first-served basis.
This Ottawa hotel is smoke free.
For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:30 AM.
ARC Restaurant & Lounge – This restaurant serves breakfast, lunch and dinner.
Room service is available.
Awards and affiliations
Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.
The property is a member of Preferred Hotels & Resorts.
Languages
English, French
Property amenities
Parking and transport
Height restrictions apply for on-site parking
Secured parking on site (CAD 25 per day; includes in/out privileges)
Limited on-site parking
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:30 AM for a fee: CAD 9 to 17 for adults and CAD 9 to 17 for children
A bar/lounge
A restaurant
Restaurants on site
ARC Restaurant & Lounge
Things to do
Bicycle rentals
Family friendly
Free cot
Conveniences
24-hour front desk
ATM
Luggage storage
Water dispenser
Guest services
Change of bedsheets (on request)
Change of towels on request
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Business services
3 meeting rooms
Conference centre
Outdoors
Garden
Vegetable garden
Accessibility
Lift
Room amenities
Bedroom
Blackout drapes
Free cot
Memory foam mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
TV
Food and drink
Coffee/tea maker
Room service
More
Air conditioning (climate-controlled)
Cleaning products are eco-friendly
Connecting rooms available
Desk
Desk chair
Eco-friendly toiletries
Energy-saving switches in guestrooms
Iron/ironing board
Laptop-compatible safe
LED lighting
Phone
Recycling
Water-efficient showers
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 19
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: CAD 100.00
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets: CAD 50 per accommodation, per stay
Only dogs are allowed
Maximum 2 (weight limit: 25 lb per pet)
Certain rooms only
You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
Service animals are exempt from fees.
Children and extra beds
Children are welcome.
Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
Rollaway/extra beds are not available.
Free cots (infant beds)!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
Resort fee: CAD 9.99 per accommodation, per night
The resort fee includes:
Fitness centre access
Housekeeping
Internet access
Phone calls
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately CAD 9 to 17 for adults and CAD 9 to 17 for children
Secured self-parking fee: CAD 25 per day (in/out privileges)
Pet fee: CAD 50 per accommodation, per stay
Service animals are exempt from fees
Late check-out fee: CAD 100.00 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
We should mention
Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
Property is also known as
Arc Hotel
Arc Hotel Ottawa
Arc Ottawa
Hotel Arc
Arc The Hotel Hotel
Arc The Hotel Ottawa
Arc The Hotel Hotel Ottawa
Arc The Hotel Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Pros:
- Extremely friendly and helpful staff.
- Clean and comfortable room.
Cons:
- Very challenging onsite parking.
- Poor water temperature and pressure.
Robert
Stayed 2 nights in Dec 2024
10/10 Excellent
Steve
3 Dec 2024
Disliked: Property conditions & facilities
Very basic room. Nothing special but not terrible. Bad water pressure. Shower water only got warm not hot. There’s better value for your dollar. Honestly.
The location is convenient, and the hotel is clean. The staff I interacted with were helpful and pleasant. The front steps might be a problem for some people. The restaurant is very nice, but there are no vegan options. Also, sometimes it took a while for staff to notice there were customers waiting.
There was stains on the comforter on the bed, the bathroom was dirty the shelf above the sink was dirty, around the bottom of the toliet had stains, the bathroom slider door was covered in glitter and hand prints along with toothpaste. For the price of their rooms it’s not worth it the room even had a weird smell the minute you walked it. I will never go there again nor would I recommend it.
Please ensure that new unused toiletries are left in the rooms before new guests arrive. I was disappointed to find a have used tube of lotion.
Also, let's get rid of the mold that is harbouring in the sink. It's not directly visible, but is very visible when you look at the mirror.
We were hearing every noise coming from the other rooms. It wasn’t quite place.
Rooms are so close to each other
Ceiling level is so live
Room was freezing cold when we entered the room, it took 1 hour to get warm.
Ismet
Stayed 1 night in Nov 2024
6/10 Okay
Richard
25 Nov 2024
Liked: Cleanliness, room comfort
Disliked: Staff & service
Beware of unknown fees
Overall the hotel is a fine hotel to stay at.
Two issues that arose was:
It took about 10 minutes for the hot water to reach sufficient warmth to be able to shower (it was still overly warm, not hot). Granted I was on the top floor, so that could explain the delay in hotnwater reaching the shower.
The 2nd issue was the unexpected "suatainability fee" that had to be paid when checking out. Not once during the booking through Hotels.com, or at the initial check-in was there a mention of additional fees.
It was surprising that once you pay you booking and verify there are no other charges.....that at the end you get a random "sustainability fee".
When I asked why and for what reason the sustainably fee was collected for, the receptionist tried to give a vague answer that it's for the hotel.
When I said "you dont know why it' being collected", the recptionist flat out said "no".
Again, overall the hotel itself is clean, safe and at a great location. Just be aware of unkown fees.
The rooms are large and very clean. The restaurant was great and staff were absolutely amazing. Garage was very tight in areas wouldn’t recommend if you’re coming with a truck and want indoor parking.
I would definitely recommend.