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4.0 out of 5

"Good location. Excellent, spacious rooms. Parking expensive. Very poor breakfast - both service and quality of food. " More

By a verified traveller on Wed 03 Jul 2019

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Hotel Description

During your stay at Best Western Plus Ottawa Downtown Suites, you're just a quick walk from Rideau Canal. Enjoy features like free WiFi in public areas, plus a gym and a 24-hour business centre.

  • Free WiFi
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym and a sauna
  • 8 minutes by foot from Rideau Canal and a 2-minute drive from Parliament Hill

Best Western Plus Ottawa Downtown Suites ratings based on 1 Verified Reviews

Review Summary
4.0 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Best Western Plus Ottawa Downtown Suites

Family (1)
4 out of 5
Good location. Excellent, spacious rooms. Parking expensive. Very poor breakfast - both service and quality of food.

Posted by , from London. on 3 Jul 2019

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Comment from Hotel Management

3 Jul 2019 by Jenn Lytle, Front Office Manager

Hello Bob, thank you for sharing your feedback with us. I am pleased that you enjoyed our central location and spacious rooms. I will share your comments regarding the breakfast with our team so that we can make improvements.

About the Best Western Plus Ottawa Downtown Suites

Location 377 O'Connor St, Ottawa, ON K2P2M2

Property Features

Best Western Plus Ottawa Downtown Suites offers its guests a sauna and a fitness centre. Public spaces have free WiFi. Business amenities include a 24-hour business centre and 3 meeting rooms. A terrace, multilingual staff, and gift shops/newsstands are also featured at Best Western Plus Ottawa Downtown Suites. Parking is available for a fee. This Ottawa hotel is smoke free.

  • 1 building
  • 123 guestrooms or units
  • 8 levels
  • Business centre (24 hours)
  • Conference space
  • Dry cleaning
  • Self-service laundry
  • Express check-out
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Terrace
  • Garden
  • Gift shop
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • ATM
  • Lift
  • No smoking on site

Family Friendly Amenities

  • Family property
  • Free WiFi
  • Kitchenette
  • Laundry facilities
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Ottawa, ON (XDS-Ottawa Train Station) (3.9 km / 2.4 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Best Western Plus Ottawa Downtown Suites offers 123 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. LCD televisions are featured in guestrooms. This accommodation has kitchenettes with kitchenware and utensils. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include free toiletries and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • In-room kitchenette
  • Pillowtop beds
  • iPod dock
  • LCD television
  • Kitchenware
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Cots (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Local calls (free)
  • Laptop safe
  • Toiletries (free)
  • Telephone
  • Blackout curtains
  • Climate control
  • Ensuite bathroom

Nearby Activities

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Golfing nearby

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available
  • Braille or raised signage
  • Wheelchair accessible path of travel
  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at midnight
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Safety features at this property include window guards

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts JCB International and Union Pay. Cash is not accepted.

For guests' safety, the property includes a carbon monoxide detector, a smoke detector and window guards in all accommodation.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • UnionPay
  • Masks are compulsory at the property
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Staff wears personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 17
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available for breakfast
  • Number of children who can stay free - 4
  • Gap period enforced between guest stays - 72 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 27.06 per night (in/out privileges)
  • Rollaway beds are available for an additional fee

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Best Western Plus Victoria Park
  • Best Western Ottawa
  • Best Western Plus Victoria Park Suites Hotel
  • Best Western Plus Victoria Park Suites Hotel Ottawa
  • Best Western Plus Victoria Park Suites Ottawa
  • Best Western Plus Victoria Suites
  • Best Western Victoria Park
  • Best Western Victoria Park Suites
  • Best Western Victoria Suites
  • Best Western Plus Ottawa Downtown Victoria Park Hotel
  • Best Western Plus Victoria Park Hotel
  • Best Western Plus Ottawa Downtown Victoria Park
  • Best Western Plus Ottawa Downtown Suites Hotel
  • Best Western Plus Ottawa Downtown Suites
  • Best Western Plus Ottawa Downtown – Victoria Park
  • Best Western Plus Victoria Park Hotel Ottawa
  • Best Plus Ottawa Suites Ottawa
  • Best Western Plus Ottawa Downtown Suites Hotel
  • Best Western Plus Ottawa Downtown Suites Ottawa
  • Best Western Plus Ottawa Downtown Suites Hotel Ottawa

You should know

  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.