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Comfort Inn Ottawa East

2.5 star property

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Photo gallery for Comfort Inn Ottawa East

Exterior
Food and drink
Egyptian cotton sheets, premium bedding, pillow-top beds
Point of interest
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • Housekeeping
  • Air conditioning
  • 24/7 front desk
  • Parking included

Explore the area

Map
1252 Michael St, Ottawa, ON, K1J7T1
  • University of Ottawa
    ‪3 min drive‬
  • Byward Market Square
    ‪6 min drive‬
  • Parliament Hill
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

Standard Room, 2 Double Beds, Non Smoking (2nd Floor) | Egyptian cotton sheets, premium bedding, pillow-top beds

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Room, 1 King Bed with Sofa bed, Non Smoking | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Room, 2 Queen Beds, Non Smoking (Upgrade) | Egyptian cotton sheets, premium bedding, pillow-top beds

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa East

Eco-certified hotel with free breakfast and 24-hour business centre
A 24-hour business centre, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Ottawa East. During your stay, you're just a quick walk from St. Laurent Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 339 out of 1114 reviews
Rating 8 - Good. 379 out of 1114 reviews
Rating 6 - Okay. 223 out of 1114 reviews
Rating 4 - Poor. 101 out of 1114 reviews
Rating 2 - Terrible. 72 out of 1114 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Winny

Travelled with family
Liked: Cleanliness, staff & service, amenities
The room is clean and staff is nice. But since the building is ages, so overall is average.
Stayed 1 night in Dec 2024

8/10 Good

Maria

Travelled with family and small children
The staff is very nice, the breakfast was good!
Stayed 3 nights in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed our stay very much. Not too far to visit our daughter and granddaughter. Staff was very friendly and polite!
Stayed 3 nights in Dec 2024

4/10 Poor

Guillermo

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Good stay but I was disappointed with one issue
I recently stayed at this hotel and had a mostly a good experience. The room was clean and in good condition, the service staff were very friendly and accommodating, and the breakfast was very good with a variety of options. However, I was disappointed to find a cockroach in the toilet, which was quite unsettling. While the room itself was clean, this issue needs to be addressed to ensure a better experience for future guests. I hope the management takes steps to resolve this.
Stayed 1 night in Dec 2024

10/10 Excellent

Kyung

Liked: Cleanliness, staff & service, property conditions & facilities
The location was good. They have rooms where you can walk out to the car which made it easier to load and unload our luggage. The breakfast was great as well. They had lots of choices for the family.
Stayed 2 nights in Dec 2024

8/10 Good

Daisy

Stayed 1 night in Dec 2024

8/10 Good

Jean-Jacques

Travelled with family
Liked: Staff & service, room comfort
Average
Tired hotel... needs some sprucing up
Stayed 1 night in Dec 2024

10/10 Excellent

Andre, kitchener

Liked: Cleanliness, staff & service
Nice breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

Chantal Di

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms. Very modern. Good breakfast.
Stayed 1 night in Dec 2024

8/10 Good

Swapnil

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Stayed 1 night in Dec 2024

8/10 Good

April

Stayed 1 night in Dec 2024

6/10 Okay

Navjot

Liked: Cleanliness, staff & service
Stayed 4 nights in Dec 2024

10/10 Excellent

Hp

Stayed 1 night in Nov 2024

2/10 Terrible

Rania

Stayed 3 nights in Nov 2024

6/10 Okay

Eman

Travelled with family
Liked: Staff & service
Decent hotel. We would have preferred a first floor room as there is no elevator available and we were not aware of that when booking. So we had to carry our luggage up two flights of stairs that were not totally safe especially with being wet due to the snow. Add to this, we had just arrived from a 5 hour road trip in the middle of a snow storm, and the front desk staff asked me to park my car somewhere else but she didn’t specify where exactly. Other than that, the staff in later days were friendly. Breakfast was fine. One more thing to mention that for two nights, at least a group of 4-5 guests stayed out in the hallway outside our room chatting for at least an hour and they were loud. Not sure if I would stay there again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jigar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Marie livie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Jodi

Stayed 1 night in Dec 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Solidad

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was excellent!
Stayed 1 night in Dec 2024

8/10 Good

Duncan

Business traveller
Liked: Cleanliness, staff & service, room comfort
Nice and to the point with no major frills
Great place if all you want is a clean bed and a good value. People were respectful of noise and the staff were super friendly. Lots of minor conveniences like a mini shop at the front desk and really good breakfast in the mornings.
Stayed 2 nights in Dec 2024

8/10 Good

Stephen

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Alexaha

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Stayed 1 night in Nov 2024