Comfort Inn Ottawa East

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Comfort Inn Ottawa East

Exterior
Point of interest
Egyptian cotton sheets, premium bedding, pillow-top beds
Point of interest
Food and drink

Reviews

7.6 out of 10

Good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
1252 Michael St, Ottawa, ON, K1J7T1
  • St. Laurent Centre
    7 min walk
  • University of Ottawa
    3 min drive
  • The Ottawa Hospital General Campus
    6 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    17 min drive

Room options

Standard Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed with Sofa bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Room, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa East

Eco-certified Ottawa hotel in Gloucester with free breakfast
A 24-hour business centre, a business centre and dry cleaning are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a computer station and tour/ticket assistance.
Comfort Inn Ottawa East offers 68 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 43-inch LCD televisions come with premium cable channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Comfort Inn Ottawa East. During your stay, you're just a quick walk from St. Laurent Centre. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include a 24-hour business centre, a gift shop and a computer
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from University of Ottawa and a few minutes from Rideau Canal
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is available daily. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the eco-certified Comfort Inn Ottawa East. Limited free parking is available on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French, Portuguese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily

Family friendly

  • Free cot
  • In-room microwave
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only

More

  • 1 building
  • 2 floors
  • Built in 1982
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 43-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 25 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • Alcohol isn't served at Comfort Inn Ottawa East.

Property is also known as

Comfort Inn Motel Ottawa East
Comfort Inn Ottawa East
Comfort Inn Ottawa East Hotel Ottawa
Ottawa Comfort Inn
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Hotel
Comfort Inn Ottawa East Ottawa
Comfort Inn Ottawa East Hotel Ottawa

Comfort Inn Ottawa East Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 311 out of 1001 reviews" "
Rating 8 - Good. 347 out of 1001 reviews" "
Rating 6 - Okay. 192 out of 1001 reviews" "
Rating 4 - Poor. 85 out of 1001 reviews" "
Rating 2 - Terrible. 66 out of 1001 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Glad they were able to accommodate our dog and drive able to downtown
Stayed 1 night in Aug 2024

10/10 Excellent

Eta

Breakfast
Stayed 2 nights in Sep 2024

8/10 Good

Keiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Elizabeth

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Its not as what I expected as the toiled doesn't flush properly and the facet is not working properly either. So I think they need to improve on that.
Stayed 2 nights in Sep 2024

10/10 Excellent

Seyed Emadeddin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good
Stayed 1 night in Sep 2024

8/10 Good

Sarah

Stayed 1 night in Aug 2024

8/10 Good

Pamela Corazon

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

Rachael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Breakfast was a nice to have. Will stay again some time soon. Staff friendly.
Stayed 2 nights in Sep 2024

8/10 Good

Abiodun

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area i
Stayed 2 nights in Aug 2024

10/10 Excellent

Grace

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Jolene M

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great parking, easy to get too, good breakfast
Stayed 1 night in Aug 2024

2/10 Terrible

TEJAS

Disliked: Staff & service, amenities, property conditions & facilities
front desk staff attitude is very rude
Stayed 3 nights in Aug 2024

6/10 Okay

Hung

Travelled with family
Liked: Room comfort
Disliked: Cleanliness
cheating
You apps said there is laundry but the hotel staff told me not.
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Amenities, property conditions & facilities
🙂
Stayed 1 night in Aug 2024

8/10 Good

Kevin

Travelled with family
Liked: Amenities
Property is a little dated but served its purpose for one night. Staff were great and breakfast was decent.
Stayed 1 night in Aug 2024

8/10 Good

Tara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Jay, Dundas

Business traveller
“I stayed at this hotel for three days due to work, and overall, the experience exceeded my expectations. However, there are a few things to keep in mind. The hotel is located next to a noisy highway, so light sleepers might find it disruptive. During my stay, my room was never cleaned, which was a bit disappointing. Additionally, there is no elevator, so if you’re on the second floor, be prepared to carry your luggage upstairs. The surrounding area felt a bit sketchy, but considering the price, it’s a fair deal.”
Stayed 3 nights in Aug 2024

8/10 Good

Lorraine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Weren't there long enough to give more insight.
Stayed 1 night in Aug 2024

8/10 Good

ANDREA

Stayed 1 night in Aug 2024

8/10 Good

Adeel

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Stayed 1 night in Aug 2024

10/10 Excellent

marie-helene

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is situated near many principal attractions of Ottawa.
Stayed 2 nights in Aug 2024

6/10 Okay

Marissa, Lac Simon

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Mansukh

Travelled with family
Liked: Staff & service
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Comfort Inn in Ottawa East. Our room was clean and looked like it had been updated. The king bed was comfortable and the shower had good pressure. The tv and air conditioning worked so we enjoyed having those in our room. We were happily surprised with their breakfast options. They had eggs, sausages, home fries, waffles, cereal, yogurt, juice and coffee that was available all day. We would definitely stay there again if we are in the area.
Stayed 2 nights in Aug 2024