Comfort Inn Ottawa West Kanata

2.5 star property

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Premium bedding, pillow-top beds, individually decorated
Lobby
Exterior
Lobby
Premium bedding, pillow-top beds, individually decorated

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Housekeeping
  • Laundry
  • Parking included
  • Gym

Explore the area

Map
222 Hearst Way, Ottawa, ON, K2L3A2
  • Kanata Centrum Shopping Centre
    ‪3 min drive‬
  • Canadian Tire Centre
    ‪5 min drive‬
  • Tanger Outlets
    ‪7 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪26 min drive‬

Room options

Room, 1 king bed Non-Smoking (2nd floor)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Queen beds Non-Smoking (2nd floor)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking (2nd Floor)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking (Pet Friendly)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking (Pet Friendly)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Ottawa West Kanata

Eco-certified hotel with free breakfast and fitness centre
This smoke-free hotel features a fitness centre, a 24-hour business centre and a business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, concierge services and dry cleaning.
Comfort Inn Ottawa West Kanata offers 146 accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Pillowtop beds feature premium bedding. 42-inch LCD televisions come with premium cable channels.

This Ottawa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Inn Ottawa West Kanata. During your stay, you'll be within walking distance of Landmark Cinemas Kanata. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 3-minute drive from Kanata Centrum Shopping Centre and a few minutes from Bell Sensplex
  • Cats and dogs welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and a meeting room. Free breakfast is served daily. Event space at this hotel measures 377 square feet (35 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the eco-certified Comfort Inn Ottawa West Kanata. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • Gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business centre
  • 377 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Comfort Inn Motel Ottawa West Kanata
Comfort Inn Ottawa West Kanata
Comfort Inn Kanata
Comfort Inn Ottawa West Kanata Hotel Kanata
Comfort Inn Ottawa West Kanata Ontario
Kanata Comfort Inn
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Hotel
Comfort Inn Ottawa West Kanata Ottawa
Comfort Inn Ottawa West Kanata Hotel Ottawa

Comfort Inn Ottawa West Kanata Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 499 out of 1004 reviews
Rating 8 - Good. 320 out of 1004 reviews
Rating 6 - Okay. 97 out of 1004 reviews
Rating 4 - Poor. 50 out of 1004 reviews
Rating 2 - Terrible. 38 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
The property in itself was in a nice and quiet neighbourhood. The breakfast buffet was good, although I wish there was bacon and not just sausage. The room was clean but the beds squeaked and the pillows were too small.
Stayed 1 night in Jan 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had to way 3 hours cause the rooms where not ready on time half the hotel was eating in the lovy to get there rooms Got check in at 6 pm Got there a little before 3
Stayed 2 nights in Jan 2025

10/10 Excellent

Blair

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

KATHY

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome
Stayed 2 nights in Jan 2025

10/10 Excellent

Christine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very easy to check in. Gave us accommodations to check in early. Free parking. Close to our wedding location that we were attending very nice breakfast options included in the morning. More than just muffins and coffee.
Stayed 1 night in Jan 2025

10/10 Excellent

Albert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was enjoyed by all.
Stayed 1 night in Jan 2025

6/10 Okay

Stewart

Travelled with group
Liked: Cleanliness, property conditions & facilities
Went to check in 3 times, before room was finally ready, 45 minutes after check-in time.
Stayed 1 night in Jan 2025

8/10 Good

Ashlee

Travelled with partner
Liked: Cleanliness, staff & service
We were going to a hockey game and weeks prior to the game someone called and asked if we wanted in on a shuttle! Incredible service. Parking is a bit of a nightmare but given the amount of traffic, probably understandable..
Stayed 1 night in Jan 2025

6/10 Okay

Dawn

Disliked: Property conditions & facilities
Room wasn’t ready on time. Property is dated. Floors and stairs were dirty from day before. No compensation for room not being ready.
Stayed 1 night in Jan 2025

10/10 Excellent

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so friendly!! Was very nice to have that
Stayed 1 night in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always like staying at the Comfort Inn because of the drive up doors. The staff at this location were friendly and helpful.

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Everything’s good
Stayed 3 nights in Jan 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Ice build up in parking lot at end of down spout, should be salted better or blocked off. Otherwise, great stay.
Stayed 1 night in Jan 2025

10/10 Excellent

Miranda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to spend the weekend! It was clean, and staff were friendly. Free breakfast was what you would expect. I loved the location and parking was easy! Room was clean and perfect to spend the weekend. It was also a plus that the TV was able to get the NFL Divisional Games as well!
Stayed 2 nights in Jan 2025

10/10 Excellent

Don

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

jeanna

Travelled with partner
Liked: Staff & service
Only hotel I’ve been to that doesn’t accept cash deposits
Stayed 2 nights in Jan 2025

4/10 Poor

Martin

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Odeur de cigarette dans la chambre même si c’est des chambre non fumeur .
Stayed 1 night in Jan 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brooklyn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were lovely when I had to switch rooms due to other guests being too noisy. They were accommodating and friendly.
Stayed 1 night in Jan 2025

2/10 Terrible

emilie

Stayed 1 night in Jan 2025

8/10 Good

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Gilles

Stayed 1 night in Jan 2025

8/10 Good

Sara

Stayed 1 night in Jan 2025

10/10 Excellent

Cathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Dec 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome, very polite, pleasant and helpful. Would definitely stay there again
Stayed 2 nights in Jan 2025