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Hampton Inn & Suites Ottawa West

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hampton Inn & Suites Ottawa West

Exterior
Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | In-room safe, desk, free WiFi, bed sheets
In-room safe, desk, free WiFi, bed sheets
Free daily buffet breakfast
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

Map
125 Lusk Street, Ottawa, ON, K2J 6K7
  • Walter Baker Sports Centre
    ‪4 min drive‬
  • Queensway Carleton Hospital
    ‪8 min drive‬
  • Rideau Canal
    ‪8 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪20 min drive‬

Room options

View all photos for Room, 2 Queen Beds, Refrigerator & Microwave

Room, 2 Queen Beds, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar) | In-room safe, desk, free WiFi, bed sheets

Studio Suite, 2 Queen Beds, Non Smoking, Refrigerator & Microwave (Wet bar)

  • 30 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave | In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Hearing)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Accessible, Non Smoking (Mobility & Hearing, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

In-room safe, desk, free WiFi, bed sheets

Room, 1 King Bed, Refrigerator & Microwave

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Refrigerator & Microwave

Free toiletries, hair dryer, towels, soap

Room, 1 King Bed, Refrigerator & Microwave

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar) | Living area

Studio Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave (Wet Bar)

  • 30 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

In-room safe, desk, free WiFi, bed sheets

Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites Ottawa West

Ottawa hotel in Nepean with free breakfast and fitness centre
This smoke-free hotel features an indoor pool, a fitness centre and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a 24-hour front desk and gift shops/newsstands are on-site.
Hampton Inn & Suites Ottawa West offers 102 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Guests can surf the web using complimentary wireless Internet access. Bathrooms include complimentary toiletries and hairdryers. Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include an indoor pool and a fitness centre.
The free breakfast at Hampton Inn & Suites Ottawa West gets good marks from our customers. During your stay, you'll be close to Walter Baker Sports Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a business centre and a gift shop
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by car from Canadian Tire Centre and 8 minutes from Rideau Canal
  • Cats and dogs welcome for a fee
Hampton Inn & Suites Ottawa West offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi and wired Internet. You'll find a business centre on site. Free breakfast is available daily. The business-friendly Hampton Inn & Suites Ottawa West also features gift shops/newsstands, coffee/tea in common area, and a front desk safe. Free self parking is available.

This Ottawa hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop-compatible safe
  • Mobile key entry

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 20 lb per pet)
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton & Suites Ottawa West
Hampton INN Suites Ottawa West
Hampton Inn & Suites Ottawa West Hotel
Hampton Inn & Suites Ottawa West OTTAWA
Hampton Inn & Suites Ottawa West Hotel OTTAWA

Hampton Inn & Suites Ottawa West Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 678 out of 1000 reviews" "
Rating 8 - Good. 226 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 16 out of 1000 reviews" "
Rating 2 - Terrible. 21 out of 1000 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

2/10 Terrible

Adam

Travelled with family
Disliked: Staff & service, amenities
Did not have a good experience with this hotel. Would not recommend it at all.
Stayed 1 night in Oct 2024

10/10 Excellent

Edward, Ft. Simpson

Stayed 3 nights in Oct 2024

10/10 Excellent

PING SHENG, Langley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 1 night in Oct 2024

10/10 Excellent

Evan

Liked: Cleanliness, amenities
There was some bugs inside the windowsill in my room, other than that it was a great stay.
Stayed 1 night in Oct 2024

8/10 Good

kenneth, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay at the Hampton every time I am in Ottawa On business It very convenient when driving in from Toronto Staff are very helpful and pleasant Rooms are spacious and quiet if you shop then you will not be disappointed Tons of food venues around Lastly THE BREAKFAST IS PHENOMENAL You want it it’s there Always have a very pleasant stay there Highly recommend Ken M Toronto
Stayed 3 nights in Oct 2024

8/10 Good

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mini vacay
Just disappointed there was no recycling bins in room, or breakfast area.
Stayed 3 nights in Oct 2024

8/10 Good

GABRIEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Cory

Stayed 3 nights in Sep 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was everything you would expect in a Hilton unit.
Stayed 2 nights in Oct 2024

8/10 Good

Muhammad

Liked: Cleanliness
Stayed 2 nights in Oct 2024

6/10 Okay

Verified traveller

Tout était parfait sauf pour le bruit que l'air climatisée faisait. Difficile de dormir avec ce bruit.
Stayed 1 night in Oct 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Fred

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay! Super nice staff
Stayed 1 night in Oct 2024

8/10 Good

Roger

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Nothing
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Lovely time there! Excellent pool andvgym. Great breakfast. Price was right. I will return
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for passing through
Although out from the city, it was easy in and out, close to Costco gas, clean, inexpensive, with a great breakfast
Stayed 1 night in Oct 2024

4/10 Poor

Marvin L

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Unfriendly check in clerk who was hard to understand and very short with his interaction with check in guests.
Stayed 1 night in Oct 2024

10/10 Excellent

Luba

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, shopping center across the street, easy and free parking. The room was clean and very nice.
Stayed 1 night in Sep 2024

8/10 Good

Dominique

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice customer service
Stayed 1 night in Sep 2024

2/10 Terrible

Eteyeh

Check in To let 3:45 pm
Stayed 1 night in Sep 2024

10/10 Excellent

steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean the continental breakfast was very delicious and close to anything you need around the area
Stayed 2 nights in Sep 2024

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is obviously new and built on the outskirts of town and quite easy to findl The grounds belonging to the hotel itself is clean but the surrounding grassy areas need some attention (cutting of the vegetation). The hotel has a small indoor pool, a good size eating area (not quite a dining room), a clean lobby and small retail section. The room was a good size with comfortable beds although a bit high off the ground. The bathroom was clean and well equipped. There was a mini fridge but no water - is it not normal to have a few bottles of water available in the room? There was a microwave which we didn't use and a good sized tv but there was no Netflix or Prime Video, just cable. Thank you Hampton Inn for a comfortable stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Wend-Panga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Celina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and beds are comfortable. Just a small suggestion - the beds are very high and it is quite challenging to get into the bed for a senior or a shorter person.
Stayed 3 nights in Sep 2024

6/10 Okay

Tom

Stayed 4 nights in Sep 2024