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Hilton Garden Inn Ottawa Airport

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hilton Garden Inn Ottawa Airport

Lobby
Lobby
Breakfast, lunch, dinner served; international cuisine
Exterior
Evolution, Suite, 1 Bedroom | Down duvets, desk, blackout curtains, soundproofing

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Hot tub
  • Pool
  • Breakfast available
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
2400 Alert Road, Ottawa, ON, K1V1S1
  • Ernst & Young Centre
    10 min walk
  • The Great North American Grill
    1 min walk
  • Confederation Station
    7 min drive
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    3 min drive

Room options

View all photos for Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

Down duvets, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Deluxe Room, 2 Queen Beds

Down duvets, desk, blackout curtains, soundproofing

Evolution, Deluxe Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

Down duvets, desk, blackout curtains, soundproofing

Suite, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-in Shower)

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Evolution, Suite, 1 Bedroom

Evolution, Suite, 1 Bedroom | Down duvets, desk, blackout curtains, soundproofing

Evolution, Suite, 1 Bedroom

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

Down duvets, desk, blackout curtains, soundproofing

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Evolution Conference)

Suite, 1 King Bed (Evolution Conference) | Down duvets, desk, blackout curtains, soundproofing

Suite, 1 King Bed (Evolution Conference)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Bathroom | Free toiletries, hair dryer, towels, soap

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Room, 1 King Bed

Down duvets, desk, blackout curtains, soundproofing

Evolution, Room, 1 King Bed

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Corner

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Evolution, Room, 1 King Bed with Sofa bed

Evolution, Room, 1 King Bed with Sofa bed | Living area | 50-inch LCD TV with satellite channels, TV

Evolution, Room, 1 King Bed with Sofa bed

  • 23 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Accessible

Down duvets, desk, blackout curtains, soundproofing

Room, 2 Queen Beds, Accessible

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

Down duvets, desk, blackout curtains, soundproofing

Room, 1 King Bed, Accessible, Bathtub (Mobility & Hearing)

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Evolution, Room, 2 Queen Beds

Evolution, Room, 2 Queen Beds | Down duvets, desk, blackout curtains, soundproofing

Evolution, Room, 2 Queen Beds

  • 23 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hilton Garden Inn Ottawa Airport

Ottawa hotel in Gloucester with fitness centre and 24-hour front desk
An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a conference centre and Access to hot tub are on-site. Housekeeping is available on request.
Hilton Garden Inn Ottawa Airport offers 325 accommodations with coffee/tea makers and a hairdryer. Beds feature down duvets. 50-inch LCD televisions come with premium satellite channels.

Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Hilton Garden Inn Ottawa Airport's great location gets high marks from our customers. During your stay, you're just a quick walk from Ernst & Young Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy international cuisine while dining at Garden Grille & Bar
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a front desk safe, meeting rooms and a conference centre
  • On-site recreation includes a gym
  • Guests really like the accommodation for the spaciousness, comfy beds and cleanliness
  • Just a 5-minute drive from Rideau Canal and 7 minutes from Carleton University
  • Cats and dogs welcome for a fee
Hilton Garden Inn Ottawa Airport offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 7200 square feet (669 square metres) and includes a conference centre. A vending machine, multilingual staff, and a fireplace in the lobby are also featured at the business-friendly Hilton Garden Inn Ottawa Airport. Limited free parking is available on a first-come, first-served basis.

This 3-star Ottawa hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Garden Grille & Bar – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.

Languages

Chinese (Cantonese), Chinese (Mandarin), Croatian, Czech, English, Filipino, French, Hungarian, Italian, Polish, Portuguese, Slovak, Spanish

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: CAD 11.95 to 17.95 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Garden Grille & Bar

Family friendly

  • Free cot
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • Conference centre (7,200 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2008
  • Fireplace in lobby
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: CAD 50
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 100.00
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests planning to arrive outside of the posted check-in hours must contact the reception desk in advance.

Renovations and closures

The property will be renovating from 11 April 2024 to 31 December 2025 (completion date subject to change). The following areas are affected:
  • Selected guestrooms
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 125 per pet, per stay
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 22.60 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 11.95 to 17.95 per person
  • Pet fee: CAD 125 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in fee: CAD 50 (subject to availability)
  • Late check-out fee: CAD 100.00 (subject to availability)
  • Rollaway bed fee: CAD 22.60 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Garden Inn Hotel Ottawa Airport
Hilton Garden Inn Ottawa Airport
Ottawa Airport Hilton Garden Inn
Hilton Garden Inn Ottawa Airport Hotel Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Ottawa Hilton
Ottawa Hilton
Hilton Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel
Hilton Garden Inn Ottawa Airport Ottawa
Hilton Garden Inn Ottawa Airport Hotel Ottawa

Hilton Garden Inn Ottawa Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1101 out of 1922 reviews" "
Rating 8 - Good. 514 out of 1922 reviews" "
Rating 6 - Okay. 154 out of 1922 reviews" "
Rating 4 - Poor. 85 out of 1922 reviews" "
Rating 2 - Terrible. 68 out of 1922 reviews" "

9.2/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Bonnie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcoming staff. Lovely dinner options.
Stayed 1 night in Sep 2024

8/10 Good

Carla

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Good
Great stay, clean rooms but front desk weren’t great, weren’t friendly or approachable at all. Other than that, good place.
Stayed 3 nights in Sep 2024

10/10 Excellent

Anthony

Stayed 1 night in Sep 2024

8/10 Good

Nanette

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
high ceilings, quiet and accessible
Stayed 1 night in Sep 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

4/10 Poor

Meredith

Stayed 1 night in Sep 2024

8/10 Good

Louise

Travelled with family
Liked: Cleanliness, amenities
Stayed 1 night in Sep 2024

10/10 Excellent

Constance

Stayed 1 night in Jul 2024

8/10 Good

Marc

Liked: Cleanliness, staff & service
Having to bring commode chair for trip
Stayed 1 night in Sep 2024

10/10 Excellent

Alan

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly ladies at the desk. Breakfast Buffet was available. Friendly servers. only there for a quick night's stay but would recommend to others and certainly stay there in the future.
Stayed 1 night in Sep 2024

8/10 Good

Ashley, Cornwall

Overall good stay
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Mouhsine

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean very welcoming
Stayed 1 night in Sep 2024

10/10 Excellent

Nicole

Stayed 1 night in Jul 2024

8/10 Good

Bethany

Stayed 2 nights in Aug 2024

8/10 Good

Jean-François

Liked: Cleanliness, staff & service, property conditions & facilities
Ventilation has low level clanking noise. Other than that, everything else was great?
Stayed 1 night in Sep 2024

10/10 Excellent

Karen, Ottawa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotel stays I've had in recent memory. The staff were so nice and helpful. The food was pretty great too and I was pleasantly surprised that the cost of the food wasn't jacked up as so many other hotels do. Also, I loved that the window in my room faced the airport runway, it was great to be able to watch a few take-offs. I will likely book a hotel room again for next year's ComicCon.
Stayed 2 nights in Sep 2024

8/10 Good

isabella

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good choice near the airport.
Stayed 1 night in Sep 2024

4/10 Poor

Matthew

Stayed 1 night in Aug 2024

10/10 Excellent

Stephanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, comfortable, clean, large room. We were here for business, and it was a welcome respite at the end of the day.
Stayed 3 nights in Sep 2024

10/10 Excellent

Perry

Liked: Staff & service, property conditions & facilities
The traffic was noisy
Stayed 1 night in Sep 2024

10/10 Excellent

Marie-Michèle

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Marjorie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room
Was great. The food in the breakfast was excellent, the room was incredible and comfy! Loved it!
Stayed 2 nights in Sep 2024

6/10 Okay

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities
Rooms definitely need TLC
Stayed 1 night in Sep 2024

6/10 Okay

Sheri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely easy access to conference centre, but rooms definitely need some TLC
Stayed 2 nights in Sep 2024