Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

2.5 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

Exterior
Property amenity
Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, blackout curtains
Indoor pool
Standard Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Breakfast included
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Les Promenades Gatineau
    ‪10 min walk‬
  • Gatineau Sports Centre
    ‪11 min walk‬
  • Casino du Lac Leamy
    ‪8 min drive‬
  • Ottawa, ON (YRO-Ottawa-Rockcliffe)
    ‪19 min drive‬

Room options

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel

Hotel with free breakfast, in the vicinity of Rideau Canal
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel offers 119 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel. During your stay, you're just a quick walk from Les Promenades Gatineau. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • 8 minutes by car from Rideau Canal and 9 minutes from National Gallery of Canada
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel. Free self parking is available.

This Gatineau hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Maximum 1 (weight limit: 15 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 29.63 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-12-31, 295232

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa

Holiday Inn Express & Suites - Gatineau - Ottawa, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 766 out of 1219 reviews" "
Rating 8 - Good. 289 out of 1219 reviews" "
Rating 6 - Okay. 67 out of 1219 reviews" "
Rating 4 - Poor. 35 out of 1219 reviews" "
Rating 2 - Terrible. 62 out of 1219 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good price.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Huge rooms! Lots of storage which is usually non existant in a hotel room. So glad we stayed!
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friend really liked the bedding, the choices at breakfast. We had a good overall experience. The one thing I didnt like is our room was very warm, the room was set at 24.5 which was quite warm.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Adil

Travelled with family
Disliked: Cleanliness, staff & service
Absolutely dirty, found hair on the toilet set for a new hotel it was run down. It says pet friendly but they didn’t tell us we had to pay $50 extra. When asked what it was for the desk said you pay or leave. I took pictures on how dirty the room was. I normally didn’t leave negative comments but pillow cases and sheets seemed dirty, toilet seat had hair on it.
Stayed 1 night in Oct 2024

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
A great area easy to get back and get out
Stayed 3 nights in Sep 2024

2/10 Terrible

Jenny

Travelled with family and small children
Liked: Cleanliness
Disliked: Staff & service
After 5 hours driving with young children to this hotel, tired but arrived late night then reached out to check-in to the reception desk, there were 2 young staff they didn't even say hi, then I gave my id & the credit card, the card machine only takes the stripway nor tap or pin pad. My credit card is new and never had a single issue. The staff asked me if I have another card, then eventually I used my partner's credit card for $100 deposit. Also I asked if there is a room any closer to main floor, the young staff said all rooms are fully booked therefore only could give 5th floor room is available then a staff looks like the manager, gave us the room at 2nd floor. I do not like the young staff at all. The staff shouldnt be working at the hotel. Or learn somewhere how to treat people a bit more welcome and listen to their concern.
Stayed 1 night in Oct 2024

10/10 Excellent

Kevaldaljeet, Brampton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay..
Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice stay.
Stayed 2 nights in Oct 2024

10/10 Excellent

Gondal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

fatou

Stayed 2 nights in Oct 2024

8/10 Good

Michael

Stayed 1 night in Sep 2024

10/10 Excellent

Vincent

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Sylvie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
En général très bien! Belle chambre. Problème avec la douche qui ne fonctionnait pas. Elle a cependant été réparé rapidement. Il faudrait s'assurer que tout fonctionne avant de louer les chambres.
Stayed 1 night in Oct 2024

10/10 Excellent

Young Ja

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and the breakfast was good, but the only flaw was that there was no bathtub and the shower water was too weak, which was a little uncomfortable, but overall I was satisfied.
Stayed 1 night in Oct 2024

10/10 Excellent

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always enjoy staying at this hotel.
Stayed 1 night in Aug 2024

8/10 Good

Danny

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Trevor

Stayed 5 nights in Sep 2024

10/10 Excellent

Émilie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Eghosa

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great. I love everything about it
Stayed 1 night in Oct 2024

10/10 Excellent

Boguslawa

Liked: Cleanliness, staff & service, property conditions & facilities
The whole experience was great. Highly recommended.
Stayed 1 night in Oct 2024

8/10 Good

Gloria

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Breakfast was not so good, scramble eggs every day. Variety of drinks, very good. It was offered doing bed daily, but they didn't and keft thevtrash as well.
Stayed 3 nights in Sep 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024