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Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Exterior
Standard Room, 2 Queen Beds | In-room safe, individually furnished, desk, blackout curtains
Property amenity
Indoor pool
Suite, 1 King Bed with Sofa bed | In-room safe, individually furnished, desk, blackout curtains

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry
  • Breakfast included
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
11 Impasse de la Gare-Talon, Gatineau, QC, J8T 0B1
  • Rogers Centre Ottawa
    ‪9 min drive‬
  • Parliament Hill
    ‪10 min drive‬
  • Canada Aviation and Space Museum
    ‪16 min drive‬
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 1 King Bed, Mobility Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

In-room safe, individually furnished, desk, blackout curtains

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

In-room safe, individually furnished, desk, blackout curtains

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, individually furnished, desk, blackout curtains

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

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About this property

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG

Hotel with free breakfast, in the vicinity of National Gallery of Canada
Along with an indoor pool, this smoke-free hotel has a fitness centre and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers 119 accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished. 49-inch flat-screen televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. During your stay, you're just a quick walk from Les Promenades Gatineau. You'll find features such as free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 9 minutes by car from National Gallery of Canada and 9 minutes from Rideau Canal
  • Pets welcome for a fee (restrictions apply)
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG offers its guests a kids' pool, an indoor pool, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi.

A business centre and meeting rooms are available. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A vending machine, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Holiday Inn Express & Suites - Gatineau - Ottawa by IHG. Free self parking is available.

This Gatineau hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 10 AM.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 10 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 800 square feet of conference space
  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 49-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating (climate-controlled)
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Maximum 1 (weight limit: 15 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 29.63 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 29.63 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2024-12-31, 295232

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Gatineau Ottawa Hotel
Holiday Inn Express Ottawa Hotel
Holiday Inn Express Gatineau Ottawa
Holiday Inn Express Ottawa
Inn Express Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa
Holiday Inn Express Suites Gatineau Ottawa an IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Hotel
Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Gatineau

Holiday Inn Express & Suites - Gatineau - Ottawa by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 785 out of 1252 reviews
Rating 8 - Good. 299 out of 1252 reviews
Rating 6 - Okay. 69 out of 1252 reviews
Rating 4 - Poor. 39 out of 1252 reviews
Rating 2 - Terrible. 60 out of 1252 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Mulowayi

Stayed 3 nights in Sep 2024

10/10 Excellent

Mathieu

Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

6/10 Okay

Mathieu

Business traveller
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Unpleasent oders and cigarette smells
This hotel is usally very clean and perfect for my business trips to this area. But, this time, the room smelled cigarettes and the room had a stench to it as if it had not been cleanded before my stay.
Stayed 1 night in Nov 2024

10/10 Excellent

krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

2/10 Terrible

Sylvain

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Need remboursement
Bad place bade service no reservations not respected
Stayed 1 night in Nov 2024

10/10 Excellent

autumn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Émilie

Stayed 3 nights in Nov 2024

8/10 Good

Émilie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Nancy

Liked: Amenities
Great staff. Clean rooms.
Stayed 1 night in Nov 2024

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Early Christmas shopping spree!
Nice hotel, modern, no frills, close to shopping, free parking, ok free breakfast. Very convenient, easy access to highway. Indoor pool is a nice feature, but can get very busy and noisy. Would definitely stay there again.
Stayed 1 night in Nov 2024

2/10 Terrible

EVANGELIA

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible! Sewer smell in room & double charged
Horrible experience for us! A not honest hotel!! I paid everything through hotels.com and once I got home this hotel charged me a tax that I had already paid for in my reservation. I contacted hotels.com and they contacted the hotel and they said they’d reverse the charge as it was a mistake!! Yeah right, how is it a mistake if everything was paid beforehand, they had access to my credit card because of the security deposit. I still haven’t received the charge back into my account and it’s been over 10days. As for the hotel, it might be a nice hotel but there was a horrible sewer smell coming from the bathroom, it was so unbearable.
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

GUANLI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Judit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice clean room
Stayed 1 night in Nov 2024

6/10 Okay

Julie

Stayed 1 night in Nov 2024

8/10 Good

Jean Pascal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Marc

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities
Good price.
Stayed 1 night in Oct 2024

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Huge rooms! Lots of storage which is usually non existant in a hotel room. So glad we stayed!
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me and my friend really liked the bedding, the choices at breakfast. We had a good overall experience. The one thing I didnt like is our room was very warm, the room was set at 24.5 which was quite warm.
Stayed 1 night in Oct 2024

10/10 Excellent

Michelle

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

2/10 Terrible

Adil

Travelled with family
Disliked: Cleanliness, staff & service
Absolutely dirty, found hair on the toilet set for a new hotel it was run down. It says pet friendly but they didn’t tell us we had to pay $50 extra. When asked what it was for the desk said you pay or leave. I took pictures on how dirty the room was. I normally didn’t leave negative comments but pillow cases and sheets seemed dirty, toilet seat had hair on it.
Stayed 1 night in Oct 2024