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Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

Exterior
Point of interest
Lobby sitting area
Point of interest
Point of interest

Reviews

8.2 out of 10

Very good

Popular amenities

  • 24/7 front desk
  • Parking available
  • Laundry
  • Pet-friendly
  • Gym
  • Air conditioning

Explore the area

Map
402 Queen St, Ottawa, ON, K1R5A7
  • Canadian War Museum
    13 min walk
  • Gibson's on Queen
    1 min walk
  • Lyon Station
    3 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    18 min drive

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 King Bed

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room

  • 26 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 2 Queen Beds

  • 26 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower) | Premium bedding, pillow-top beds, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible (Communications, Roll-In Shower)

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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Exterior

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About this property

Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel

Eco-certified Ottawa hotel in Downtown Ottawa with a fitness centre
This hotel features a fitness centre, a snack bar/deli and self parking. WiFi in public areas is free. Other amenities include a business centre, dry cleaning and laundry facilities. Housekeeping is available on request.
Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel offers 177 accommodations with laptop-compatible safes and free newspapers. Pillowtop beds feature premium bedding. 52-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel. During your stay, you're just a quick walk from Library and Archives Canada. Enjoy features like free WiFi in public areas, plus a gym and a snack bar/deli.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Self-parking available for a fee
  • Amenities include a front desk safe, a business centre and 2 meeting rooms
  • On-site recreation includes a gym
  • Steps from Library and Archives Canada and a 2-minute drive from Parliament Hill
  • Cats and dogs welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi is free in public spaces. Business amenities include a business centre and 2 meeting rooms. The eco-certified Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel also features a fitness centre, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Arabic, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 30 per day)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Snack bar/deli

Things to do

  • Gym

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 2 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 52-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25.00 per pet, per stay
  • Only dogs and cats are allowed
  • Weight limit: 50 lb per pet
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: CAD 9.99 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 30 per day
  • Pet fee: CAD 25.00 per pet, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
This property requires the presence of the owner of the credit card used for the reservation at check-in.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Radisson
Ottawa Radisson Parliament Hill
Radisson Ottawa
Radisson Ottawa Parliament
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Radisson Parliament Hill Hotel
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Ottawa Dwtn Parliament Hill

Holiday Inn Ottawa Dwtn - Parliament Hill, an IHG Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 367 out of 859 reviews" "
Rating 8 - Good. 313 out of 859 reviews" "
Rating 6 - Okay. 83 out of 859 reviews" "
Rating 4 - Poor. 53 out of 859 reviews" "
Rating 2 - Terrible. 43 out of 859 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

imelda

Everything is fine.
Stayed 1 night in Sep 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Marie-Eve

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Pornpawi

Liked: Property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Ronnie

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and staff
Stayed 1 night in Jul 2024

10/10 Excellent

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect walking distance to Bluesfest. Definitely will be staying here again. Staff were very pleasant, joked with us upon arrival, very helpful.
Stayed 1 night in Jul 2024

10/10 Excellent

Jacklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, comfortable beds, helpful front desk staff. Parking on-site is good but best for small vehicles
Stayed 2 nights in Jul 2024

10/10 Excellent

Hailey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jackie

Stayed 2 nights in Jul 2024

8/10 Good

Tammy

No complaints
Stayed 1 night in Jul 2024

10/10 Excellent

Valerie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful!
Not a single complaint! Staff are super helpful and friendly; our room spotless clean. Highly recommended.
Stayed 4 nights in Jun 2024

4/10 Poor

Ankit

Liked: Staff & service
Disliked: Property conditions & facilities
Room was not ready. When we entered the room, it was still dirty and had garbage all over the room including hair/mess in the bathroom. Staff was very apologetic and offered another room right away. Lots of construction around the area so accessibility was not ideal. No other issues. Good location.
Stayed 2 nights in Jun 2024

8/10 Good

Mellanie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went over and above to make me comfortable and keep the hotel and my room tidy. Will definitely stay again!
Stayed 3 nights in Jun 2024

6/10 Okay

Sam

Liked: Cleanliness, staff & service
N/A
Stayed 1 night in Jun 2024

8/10 Good

Gurpreet Singh

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in May 2024

8/10 Good

Bernard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service
Friendly and efficient check in. Front desk staff offered restaurant suggestions. Room was clean. Restaurant was very good with excellent service. They made us breakfast when breakfast service had ended. Our only hesitation was that there were groups of men outside the door smokingeach time we were coming/ going. It did not give a welcoming feeling to the hotel
Stayed 1 night in May 2024

10/10 Excellent

zero

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in May 2024

8/10 Good

Julie

Stayed 2 nights in May 2024

8/10 Good

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quietly
Great location, quiet, clean and meets all the holiday inn standards.
Stayed 2 nights in May 2024

8/10 Good

alan

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel but no free breakfast and no EV charging
Stayed 1 night in May 2024

6/10 Okay

catherine

Travelled with family, Business traveller
Liked: Cleanliness, staff & service
On the positive side, the beds and linen were very comfortable and the hotel is located in a very convenient area. It was also very nice to be able to open the window and get some fresh air in the room. The two major issues that kept me from rating the property higher were the fact that only one elevator was working and it took forever to getup and go down from the 9th floor. The second issue was the fact that there was no hot water at all in the morning. These 2 issues were very significant and kept up from enjoying our stay.
Stayed 1 night in May 2024

10/10 Excellent

Valerii

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Chris

Liked: Cleanliness, staff & service
Staff were very nice. I could smell cigarette smoke at night.
Stayed 1 night in May 2024

10/10 Excellent

Venu

Stayed 1 night in Apr 2024

6/10 Okay

Jannatta

Liked: Staff & service
Room was small, carpet needed shampoo
Stayed 2 nights in Apr 2024