See all properties

The Business Inn

2.5 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Business Inn

Front of property – evening/night
Mini Suite, 1 Queen Bed | Premium bedding, pillow-top beds, desk, laptop workspace
Lunch and dinner served
Lobby
Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Gym
    Gym
  • Breakfast included
    Breakfast included
  • Bar
    Bar
  • Parking available
    Parking available
  • Housekeeping
    Housekeeping

Explore the area

Map
180 MacLaren Street, Ottawa, ON, K2P0L3
  • Elgin Street
    1 min walk
  • Rideau Canal
    7 min walk
  • Ottawa City Hall
    11 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    18 min drive

Room options

View all photos for Economy Suite, 1 Queen Bed

Economy Suite, 1 Queen Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Economy Suite, 1 Queen Bed

  • 37 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Studio Suite, 1 King Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Studio Suite, 1 King Bed

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, 1 Queen Sofa Bed

Executive Suite, 1 King Bed, 1 Queen Sofa Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Executive Suite, 1 King Bed, 1 Queen Sofa Bed

  • 46 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Mini Suite, 1 Queen Bed

Mini Suite, 1 Queen Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Mini Suite, 1 Queen Bed

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Signature Suite, 1 Queen/King Bed, 1 Queen Sofa Bed

  • 66 sq m
  • Sleeps 5
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed | Premium bedding, pillow-top beds, desk, laptop workspace

Two Bed Suite, 2 King/Queen Beds, 1 Queen Sofa Bed

  • 46 sq m
  • Sleeps 6
  • 2 Queen Beds

Similar properties

Exterior
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel
Pool
Breakfast included
Free WiFi
Air conditioning
4.3 out of 5, Excellent, (2045)
The price is €136
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Express & Suites Downtown Ottawa East, an IHG Hotel

About this property

The Business Inn

Hotel with free breakfast, a short walk to Rideau Canal
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a bar/lounge. Free continental breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, self parking and concierge services.
The Business Inn offers 158 accommodations with computers and coffee/tea makers. This accommodation offers separate sitting areas. Pillowtop beds feature premium bedding. 46-inch LCD televisions come with premium cable channels. Kitchens offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at The Business Inn. During your stay, you're just a quick walk from Rideau Canal. Free WiFi in public areas, a restaurant and a 24-hour gym are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the cleanliness, spaciousness, overall comfort and comfy beds
  • Within a 15-minute walk of Rideau Canal and University of Ottawa
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces.

You'll find a 24-hour business centre on site. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly The Business Inn. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Ottawa hotel is smoke free.

Guests are served a free continental breakfast daily from 7 AM to 10 AM.
MacLaren's on Elgin – This sports bar serves lunch, dinner and light fare.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 20 per night; includes in/out privileges)
  • Limited on-site parking
  • Onsite parking options include a garage

Food and drink

  • Free continental breakfast available daily 7 AM to 10 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • MacLaren's on Elgin

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 12 floors
  • Built in 1968
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 46-inch LCD TV with premium cable channels
  • Computer

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave
  • Oven
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
This property's underground parking has a maximum vehicle height limit of 6.2 feet (1.87 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 20.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
On-site parties or group events are strictly prohibited
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Business Inn
Business Inn Ottawa
Inn Business
Business Hotel Ottawa
The Business Hotel Ottawa
The Business Inn Hotel
The Business Inn Ottawa
The Business Inn Hotel Ottawa

The Business Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 4897 out of 6988 reviews" "
Rating 8 - Good. 1679 out of 6988 reviews" "
Rating 6 - Okay. 265 out of 6988 reviews" "
Rating 4 - Poor. 64 out of 6988 reviews" "
Rating 2 - Terrible. 83 out of 6988 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sunday

Stayed 1 night in Aug 2024

8/10 Good

Jaison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Dated but clean with friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good
Stayed 2 nights in Aug 2024

8/10 Good

Youssef

Liked: Cleanliness, staff & service, property conditions & facilities
Keep it up
Stayed 1 night in Aug 2024

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Family trip
While the rooms and hotel arent the most up to date, they are in clean condition and LARGE especially for the price. What sets the hotel apart are the staff: they are courteous friendly and will go the extra mile to ensure you have a great stay!
Stayed 2 nights in Aug 2024

8/10 Good

Geneviève

Stayed 2 nights in Aug 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time
Well designed....very functional with all the amenities. The entire building was clean ...the beds were very comfortable...so much so we will source the matress supplier to change the ones in our home....yes that comfortable. Did i mention it was centrally located...perfect for us. We will return.
Stayed 1 night in Aug 2024

8/10 Good

yanhong

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff are very nice and professional. Checking in and out was fast. Housekeepers did a good job making the room clean. The included breakfast was good. The only things were that the elevators and parking lot were too small. Very convenient location, a short walking distance to many places.
Stayed 2 nights in Aug 2024

10/10 Excellent

YI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Susan

Liked: Cleanliness, property conditions & facilities
Great place to stay with friendly staff. Sensibly priced room rates. It has become our place to stay when visiting Ottawa.
Stayed 5 nights in Jun 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Asha

Liked: Property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Hattie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Aug 2024

10/10 Excellent

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
Nice to get a suite at a queen room price.
Stayed 1 night in Aug 2024

10/10 Excellent

Gbemisola

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast is always on point, clean space. My second time here. Wi-Fi isn't so excellent.
Stayed 1 night in Aug 2024

10/10 Excellent

Jieqing

Travelled with group
Liked: Cleanliness, property conditions & facilities
I like the kitchenw
Stayed 3 nights in Aug 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

AnnMarie, MARKHAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to everything, big rooms.
Stayed 1 night in Aug 2024

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel at excellent location
Stayed 2 nights in Aug 2024

10/10 Excellent

Stephine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Samantha

Travelled with family and small children
Disliked: Cleanliness, amenities
Stinky and inaccessible! The overall impression left by this hotel was how strong the scents were. From the citrus/citronella kind of smell used by housekeeping staff in the elevator to the extremely strong citrus smell in the room, it was extremely overwhelming. This is by far the largest hotel we have ever been to that doesn't use neutrally scented cleaning products. We reasonably assumed (we thought) that based on the size and that it caters to professionals, including health professionals who work in unscented environments, that this hotel would be relatively safe for my scent allergy. We were incredibly wrong. I had to sleep in an N95 with the air purifier running at max next to me to avoid a significant attack. We noted there were air purifiers running everywhere, from the lobby to the hallways, and the room. The desk staff said they were purchased during COVID, but we also noticed musty smells elsewhere in the building. The windows not opening did not help. When we brought up the scent issues, we were told the general manager would reach out later that day and after 48 hours have still not heard. The accessibility of this hotel is also at issue with the tiny elevators. They are definitely too narrow for most electric wheelchairs. There was a grab bar in the shower but it was not textured enough, and aside from the rubber bathmat (which is a common allergen), the bottom of the tub is very slick. The parking lot is a mess and difficult to navigate. Will not return.
Stayed 2 nights in Aug 2024

10/10 Excellent

Kelsey, Miramichi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was hands down one of the best hotels I’ve ever stayed in! Location is AMAZING! The rooms were so clean, beds super comfortable, the staff were so accommodating and kind. Fully equipped kitchen was a nice touch. We will never book anywhere else when staying in downtown Ottawa. The value for this amazing hotel is unmatched! 5 stars!!
Stayed 1 night in Aug 2024

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff who take pride in maintaining a wonderful property. Affordable room with every needed amenity… thank you so much for the fabulous stay!
Stayed 1 night in Aug 2024