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The Westin Ottawa

4.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Westin Ottawa

Premium bedding, down duvets, pillow-top beds, in-room safe
Point of interest
Meeting facility
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Spa
  • Pool
  • Hot tub
  • Bar
  • Breakfast available
  • Housekeeping

Explore the area

Map
11 Colonel By Dr, Ottawa, ON, K1N 9H4
  • Rideau Canal
    1 min walk
  • The Shore Club
    1 min walk
  • Rideau Station
    4 min walk
  • Ottawa, ON (YOW-Macdonald-Cartier Intl.)
    16 min drive

Room options

View all photos for Executive Suite, 2 Double Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Executive Suite, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View | Living area | 50-inch LCD TV with cable channels, TV, iPod dock

Junior Suite, 1 King Bed with Sofa bed, Non Smoking, City View

  • City view
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Double Beds (View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 2 Double Beds (View)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Deluxe Room, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Deluxe Room, 1 King Bed, Non Smoking

  • 23 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 2 Double Beds, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Premium Room, 1 King Bed, Non Smoking

  • 23 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Traditional Room, 2 Double Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 2 Double Beds, Non Smoking

  • 23.4 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Traditional Room, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, in-room safe

Traditional Room, 1 King Bed, Non Smoking

  • 23.4 sq m
  • Sleeps 3
  • 1 King Bed

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Exterior

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for 1 night
includes taxes & fees
5 Jan - 6 Jan
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About this property

The Westin Ottawa

Eco-certified Ottawa hotel connected to the convention centre, steps from Rideau Canal
This smoke-free hotel features 2 restaurants, an indoor pool and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
The Westin Ottawa offers 492 accommodations with iPod docking stations and a safe. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, dressing gowns, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Microwaves, hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the shopping around The Westin Ottawa. During your stay, you'll be connected to the convention centre and just a quick walk from Rideau Canal. Free WiFi in public areas, 2 restaurants and an indoor pool are available.
  • Free Wi-Fi in some public areas
  • Drinking and dining options include 2 restaurants, a coffee shop and a bar/lounge
  • To-go breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a sauna and bicycles to rent
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Steps from Rideau Canal and Rogers Centre Ottawa
  • Dogs welcome free of charge
As a guest of The Westin Ottawa, you'll find an indoor pool, Access to hot tub, a sauna, and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 473612 square feet (44000 square metres) and includes conference space. Spa services, multilingual staff, and gift shops/newsstands are also featured at the eco-certified The Westin Ottawa. Parking is available for a fee.

This Ottawa hotel is smoke free.

For a fee, guests can enjoy to-go breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 7:00 AM to 11:30 AM.
Daly's Restaurant – This restaurant only serves breakfast.
The Shore Club – This restaurant serves lunch and dinner. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 10.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour offsite parking (CAD 30 per day)
  • Limo/town car service
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)

Food and drink

  • Breakfast to-go available for a fee 7:30 AM to 11:00 AM on weekdays and 7:00 AM to 11:30 AM on weekends; CAD 5 to 25 for adults and CAD 5 to 25 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Daly's Restaurant
  • The Shore Club

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping centre
  • Spa tub

Family friendly

  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Microwave on request
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 473,612 square feet of conference space
  • Meeting rooms

Outdoors

  • Garden

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (81 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch LCD TV with cable channels
  • IPod dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Microwave on request
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 50
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for to-go breakfast: approximately CAD 5 to 25 for adults and CAD 5 to 25 for children
  • Fee for in-room wireless Internet: CAD 10.95 per day (rates may vary)
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Off site parking fee: CAD 30 per day (0.1 mi away; open 24 hours)
  • Late check-out fee: CAD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:30 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ottawa Westin
Westin Hotel Ottawa
Westin Ottawa
The Westin Ottawa Hotel Ottawa
Westin Ottawa Hotel
The Westin Ottawa Hotel
The Westin Ottawa Ottawa
The Westin Ottawa Hotel Ottawa

The Westin Ottawa Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 618 out of 1009 reviews" "
Rating 8 - Good. 227 out of 1009 reviews" "
Rating 6 - Okay. 89 out of 1009 reviews" "
Rating 4 - Poor. 36 out of 1009 reviews" "
Rating 2 - Terrible. 39 out of 1009 reviews" "

9.0/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Sidratu

Liked: Property conditions & facilities
Nice
Stayed 2 nights in Aug 2024

10/10 Excellent

Johanne

Liked: Cleanliness
Everything went well
Stayed 1 night in Aug 2024

8/10 Good

Adelgunde

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Michael Vinh Duc

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Georgia

Stayed 1 night in Aug 2024

10/10 Excellent

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excllent location and service
Stayed 1 night in Sep 2024

8/10 Good

Tim

Liked: Cleanliness, staff & service, property conditions & facilities
The staff allowed us to check in early.
Stayed 1 night in Sep 2024

10/10 Excellent

Luigi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location right in the heart of Ottawa and very nice staff
Stayed 1 night in Sep 2024

8/10 Good

Philippe

Stayed 1 night in Sep 2024

8/10 Good

Jingran

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel room with river view.
Stayed 1 night in Sep 2024

10/10 Excellent

Saddam

Business traveller
Liked: Cleanliness
Everything was great, especially location!
Stayed 1 night in Sep 2024

6/10 Okay

Katarina

Stayed 1 night in Aug 2024

10/10 Excellent

Marisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Emmanuel

Business traveller
Liked: Amenities, property conditions & facilities
Stayed 7 nights in Aug 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Hotel valet, restaurant, lounge were all understaffed. Hours of service were not adhered to by lounge staff. Could not find room service info in the room. Room was really nice, clean and a good size. Check in was friendly and fairly quick. Breakfast had a good selection.
Stayed 2 nights in Aug 2024

8/10 Good

Renee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Escapade à proximité.
Accueil rapide et agréable. Vue sur le Marché By et annexé au Centre Rideau. Salle de bain et coin café impeccables. La gamme de produits au thé blanc est sublime. Lit et oreillers super confortables. Par contre, le tapis et les petits fauteuils « blancs » auraient besoin d’être rafraîchis, leur propreté était douteuse.
Stayed 1 night in Sep 2024

10/10 Excellent

Sharon

Liked: Cleanliness, amenities, property conditions & facilities
Ease of elevator option
Stayed 1 night in Sep 2024

8/10 Good

Martin-Louise

Stayed 1 night in Aug 2024

6/10 Okay

ali

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

10/10 Excellent

Bill

Liked: Cleanliness, amenities, property conditions & facilities
-
Stayed 1 night in Aug 2024

6/10 Okay

Robyn V.

Business traveller
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Staff were great and very convenient. Room was dirty when I checked in. Staff rectified the situation. Then fridge started leaking all over the floor. Rooms probably need to be renovated
Stayed 3 nights in Sep 2024

10/10 Excellent

Angelo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Boma, Houston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I will always stay here in Ottawa . It is connected to everything
Stayed 4 nights in Aug 2024

10/10 Excellent

Kafiluddin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great location, excellent pool, and major attractions are all within walking distance.
Stayed 4 nights in Aug 2024

10/10 Excellent

Rahila

Stayed 3 nights in Aug 2024