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Kasbah Africa

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Kasbah Africa

Outdoor pool, pool umbrellas, pool loungers
View from room
Terrace/patio
Hiking
32-inch flat-screen TV with satellite channels, TV, DVD player

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Room service
    Room service
  • Pet-friendly
    Pet-friendly
  • Breakfast included
    Breakfast included
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
Douar Torort, Azzaden Valley, Ouirgane, 40000
  • Toubkal National Park
    1 min walk
  • Barrage Ouirgane
    14 min drive
  • Oukaimeden
    85 min drive
  • Marrakech (RAK-Menara)
    84 min drive

Room options

View all photos for Junior Suite

View from room

Junior Suite

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Single Room

View from room

Junior Single Room

  • 40 sq m
  • River view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Junior Suite (sleeping 3 adults)

32-inch flat-screen TV with satellite channels, TV, DVD player

Junior Suite (sleeping 3 adults)

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds

View all photos for Traditional Cottage

Terrace/patio

Traditional Cottage

  • 50 sq m
  • Mountain view
  • Sleeps 6
  • 1 King Bed, 2 Single Beds and 2 Single Sofa Beds

View all photos for Design Tent

Design Tent | In-room safe, desk, bed sheets

Design Tent

  • Valley view
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed OR 3 Single Beds

View all photos for Junior Suite (sleeping 4 adults)

32-inch flat-screen TV with satellite channels, TV, DVD player

Junior Suite (sleeping 4 adults)

  • 40 sq m
  • Mountain view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds

View all photos for Junior Suite, 1 Bedroom, Mountain View, Ground Floor

32-inch flat-screen TV with satellite channels, TV, DVD player

Junior Suite, 1 Bedroom, Mountain View, Ground Floor

  • 40 sq m
  • Mountain view
  • Sleeps 5
  • 5 Single Beds OR 1 King Bed, 1 Single Bed and 1 Single Sofa Bed

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About this property

Kasbah Africa

Family-friendly country house with free breakfast and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free country house. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Kasbah Africa offers 8 air-conditioned accommodations with iPod docking stations and DVD players. Rooms open to patios. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include a shower, dressing gowns, bidets and complimentary toiletries. Business-friendly amenities include desks and safes. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

Recreational amenities at the country house include an outdoor pool.

Children aged under 10 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Kasbah Africa, you're just a quick walk from Toubkal National Park. Enjoy features like free breakfast, free WiFi in public areas and free self-parking. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free continental breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes yoga classes and hiking/biking trails
  • Steps from Toubkal National Park and 14 minutes by car from Barrage Ouirgane
  • Airport, train station pick-up and local-area shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

An outdoor pool, a terrace, and barbecue grills are also featured at the family-friendly Kasbah Africa. You'll have access to the outdoor pool at a partner property. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Limited free parking is available on a first-come, first-served basis.

This 3-star Ouirgane country house is smoke free.

Guests are served a free continental breakfast daily from 8 AM to 11 AM.
On-site venue – Overlooking the pool, this restaurant specialises in Moroccan cuisine and serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Room service is available.

Languages

Arabic, English, French, Portuguese

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site parking (max 10 spaces per unit)

Food and drink

  • Free continental breakfast available daily 8 AM to 11 AM
  • A bar/lounge
  • A restaurant

Family friendly

  • DVD player
  • Highchair
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor furniture
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Handrails in stairways
  • Lever door handles
  • Raised toilet seat
  • Upper floors accessible by stairs only
  • Well-lit path to entrance

More

  • 1 building
  • 1 floor
  • Built in 2012
  • Fireplace in lobby
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels
  • DVD player
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Paper towels
  • Room service

More

  • Air conditioning
  • Desk
  • Dryer
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Food and water bowls and an off-lead area are available

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MAD 6.60 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MAD 450 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a first aid kit and window guards
Kasbah Africa offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access is available 24 hours a day.

Property is also known as

Kasbah Africa
Kasbah Africa House
Kasbah Africa House Ouirgane
Kasbah Africa Ouirgane
Kasbah Africa Country House Ouirgane
Kasbah Africa Country House
Kasbah Africa Ouirgane
Kasbah Africa Country House
Kasbah Africa Country House Ouirgane

Kasbah Africa Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 12 out of 18 reviews" "
Rating 8 - Good. 2 out of 18 reviews" "
Rating 6 - Okay. 0 out of 18 reviews" "
Rating 4 - Poor. 1 out of 18 reviews" "
Rating 2 - Terrible. 3 out of 18 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Imran

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views and extremely clean rooms for a remote location, will definitely want to visit here again
Stayed 1 night in Jun 2024

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An incredibly tranquil and relaxing place. Superb food, friendly and welcoming service. Definitely not a typical resort and all the better because of that. Great dogs too!
Stayed 3 nights in Apr 2024

10/10 Excellent

Rosemary

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our stay at Kasbah Africa was wonderful. Nothing was too much trouble for Sofiane. He worked so hard and went out of his way to welcome us, despite being short of staff after the earthquake. All the staff were so friendly and helpful. Recommend the guided walk and cookery.Stunning location and great,clean and comfortable accomodation
Stayed 2 nights in Oct 2023

10/10 Excellent

Tania

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Glorious, excellent facilities, stunning setting
We have just returned from a short stay at the Kasbah Africa. A group of nine ladies, we were delighted with the accommodation. Very clean gorgeous rooms, hot showers and excellent plumbing! The surroundings are stunning and the large pool very welcome! The host, Sofiane, could not do enough and was very attentive. We took part in the cookery course,making our own tagine supper and also the Tikhfist Hamlet Hike which was just over two hours and can thoroughly recommend. Sofiane organised all our transfers and was more than happy to assist with any of our requests! One of our party was coeliac and he remembered for every meal. Can thoroughly recommend
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a fantastic find. Not only is the location incredible, but the friendly staff, great food and beautiful rooms make it the most perfect location.
Stayed 3 nights in Sep 2019

2/10 Terrible

Gee

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Con Artists. Spare yourself the trouble - never ever book with them. They don't even have a receptionist to answer the phone. Once you book with them - you're screwed, buddy. Totally unprofessional, lousy hotel in the boonies
Stayed 1 night in May 2019

10/10 Excellent

Helen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
March break at Kasbah Africa
We had a fantastic week af Kasbah Africa at the end of March. The location is stunning with amazing views from both the rooms and the swimming pool and garden. A holiday here can be as active or as relaxing as you want it. There is genuine warmth & hospitality here. We were offered dinner in our room one night as it was pouring with rain, to save us braving the weather outside and we were even invited to try the staff's tagine one lunchtime. Thank you so much Redouan (the manager) and the Kasbah Africa team.
Stayed 6 nights in Mar 2019

2/10 Terrible

Kasper

Disliked: Staff & service, property conditions & facilities, room comfort
Beautiful location but very bad service!
We travelled from Marrakech airport to Kasbah Africa by taxi - the journey was lovely with beautiful views of the mountains. However, we arrived at Kasbah Africa and there was no one there - no other guests at all. Admittedly it was low season but it was still a very unsettling experience. From this point onwards our stay got worse and worse. There are no other restaurants, villages or even tiny stalls where you can buy anything so you have to stay at Kasbah Africa. The prices are very very expensive for the quality and quantity of food. We paid 600dh (approx £55) for 1 tagine, 1 salad, 2 apples and a bottle of wine! Avoid the food at all costs because it’s not worth it! We mentioned to the staff that we were very unhappy with the food but we were told we were wrong and that this was normal... We asked for a discount because it really was very bad and one member of staff got very aggressive with us. If we were female travellers we would have felt very intimidated being there. We planned to stay for 2 nights but we left after the first night because of how bad the service was. There are much nicer places with more friendly staff and more to do in the local area. The location is very beautiful but that is it. Since returning to the UK we have asked for some sort of compensation for the bad experience we had but the company that manages the property has ignored our requests. It’s a shame that we have been forced to write such a negative review as Kasbah Africa has potential.
Stayed 2 nights in Jan 2019

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quaint Rustic Atlas Getaway
I spent 5 nights at Kasbah Africa and it was a tremendous stay and experience for the value. The rooms are spacious and charming with wood stoves and offer beautiful mountain views. The home-style cooking is very traditional but delicious. Travelers should understand this isn't a bit of a more rustic getaway - as long as they keep that in mind, they will enjoy their stay and the magical surroundings.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
watch the billing
Watch the billing on this hotel. I didn't notice "Additional Charges and Taxes" that almost doubled the cost of the room. I complained and was told it came from the hotel. I questioned the hotel and they said they didn't know. The charge wasn't for the kids, nor are the taxes 90% in Morocco. The host asked the owner and he said he didn't know either, but did nothing about it. In the end it was never resolved. No one cared. The room was way too expensive for what it was as a result. The road to the hotel is dirt and fairly bad, though doesn't need a high clearance vehicle if you navigate properly. Passing oncoming cars requires you to stop and edge by in many places. The hotel is 3km up the road. There is no food nearby except at the hotel. Dinner is 200 MAD, lunch 150. This is very expensive for morocco. There is no menu. If you don't like it you're going into town and driving up the road in the dark which isn't really appealing. This made it difficult with kids. After being ripped off on the room rate I wasn't going to pay 200 MAD for dinner. The host was very helpful and gracious. Probably the best thing about the hotel. The location is beautiful. A river flows below the hotel. It's a relaxing place. But the place is more set up for package tours where everything is included and they company that runs it does this. Nice spot but too difficult and no one resolved my billing issue.

2/10 Terrible

Steve , Hampshire

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Worst Hotel, Don't Book a Holiday Here
This is the worst hotel I have ever been too. 1. First Impressions of the hotel are that you are totally isolated, there is nothing nearby and you will have to make up your own activities. 2. The hotel manager informs you there is no clean drinking water and we would have to buy drinks from the hotel. But we were told “you will be provided with a jug of water to brush your teeth”. In our case this jug of water never arrived and when we asked for water then they offer to sell us bottled water at a premium. 3. The safe in the room did not work even though they warned in the leaflet that you should lock your valuables away so as not to tempt the staff. 4. On arriving in our room we were greeted by a pack warning us of local dress code. 5. The beds were uncomfortable on a double bed two mattresses were at best rubbish and broken. When raised to the manager we were informed it was not a problem for him. 6.The swimming pool was dirty 7. The Kitchen resembled a kitchen from an episode of “Ramsay’s Kitchen Nightmares” Upon Raising concerns the hotel manager informed us we could move to another location within the group only for the following to occur: Check Out Hidden Costs and very questionable Taxi Charges and exchange rates. The Manager informed us we will be relocated we left the hotel more like refuges than holiday makers however happy to escape the hotel, its staff and its UK owners. Only for them to dump us on the roadside in Marrakech no hotel and a lot of hidden charges

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
It is located in the secluded area at the bottom of Atlas mountain. The room was spacious and ethnically furnished. Even a telescope was placed for star gazing at night. The place feels like it was trying to conserve and sustain the surrounding nature and the livelihood of the local community. The manager says that most of furnitures and food ingredients were locally produced. However, there are a few downsides. Wifi is not available from the room. When dining, there is a daily set menu (200MAD/15GBP per person) without choice. hotels.com booking stated all taxes were included in the price but we were charged 55MAD extra upon checkout. The manager was friendly but kept on asking for a tripadvisor review for each one of us till we left the site.

10/10 Excellent

Luc

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A fantastic place, brilliant scenery, authentic feel and great, friendly staff. Although the weather wasn't quite what we hoped it would be be, we absolutely loved Kasbah Africa!
Stayed 4 nights in May 2023

10/10 Excellent

Nadia, Danmark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Autentisk hotel i bjergene
Utrolig smuk beliggenhed med udsigt til bjergene og af og til de lokale. Værelserne er store og indeholder hvad der bør være. Hotel personalet er utroligt søde, smilende og hjælpsomme og på trods af sprogbarriere gør de sig altid forståelige. Maden er god og traditionel og mange af frugterne og grøntsagerne dyrker de selv på grunden. Udendørs arealerne er utroligt smukke med frugttræer, duftende blomster buske og i det hele taget en hyggelig atmosfære. Alt i alt en rigtig god og meget afslappende oplevelse hvor man virkelig kommer ned i gear.
Stayed 3 nights in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the hotel is well situated in a very charming, calm and peaceful area, the staff are very friendly, Redouan the manager was really helping, Moustapha as well and others as well.

8/10 Good

anas, Toulouse

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent séjour
séjour agréable, bel endroit, un peu mal indiqué, petit déj peut etre amélioré

10/10 Excellent

Yves, Cagnes sur mer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superbe kasbha dans un cadre magnifique
Nous avons eu un peu de difficulté à trouver la kasbha africa, mais une fois arrivés le cadre est superbe et le personnel est aux petits soins.