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Keo Hotel - Ovalle Casino Resort

4.0 star property

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Photo gallery for Keo Hotel - Ovalle Casino Resort

Outdoor pool, pool umbrellas, pool loungers
Couples treatment room(s), sauna, hot tub, steam room, body treatments
Exterior
Exterior
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Pool
  • Bar
  • Spa
  • Parking included
  • Breakfast included

Explore the area

Map
Avenida Manuel Peñafiel 2711, Ovalle, Coquimbo, 1840000
  • Ovalle Casino & Resort
    ‪1 min walk‬
  • Museo del Limarí
    ‪5 min drive‬
  • Plaza de Armas
    ‪5 min drive‬

Room options

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room

Standard Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Standard Double or Twin Room

  • 24 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Triple Room

Minibar, in-room safe, desk, laptop workspace

Superior Triple Room

  • 24 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Keo Hotel - Ovalle Casino Resort

Suburban hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and a casino are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, an outdoor pool, a nightclub and 2 bars/lounges are on-site.
Keo Hotel - Ovalle Casino Resort offers 78 air-conditioned accommodations with minibars and espresso makers. 43-inch flat-screen televisions come with premium satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Ovalle hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Guests under 14 years old are not allowed in the spa.

During your stay at Keo Hotel - Ovalle Casino Resort, you're just a quick walk from Ovalle Casino & Resort. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine at Fascino, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Treat yourself to facials, body treatments or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from Ovalle Casino & Resort and a 5-minute drive from Museo del Limarí
  • Dogs welcome for a fee
Keo Hotel - Ovalle Casino Resort offers its guests a full-service spa, an outdoor pool, and a sauna. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. Public spaces have free WiFi.

A business centre, a meeting room, and coworking spaces are available. A casino, a nightclub, and a fitness centre are also featured at the business-friendly Keo Hotel - Ovalle Casino Resort. Free self parking is available.

This 4-star Ovalle hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:00 AM to 11:00 AM.
Fascino – This fine-dining restaurant specialises in international cuisine and serves lunch, dinner and light fare.
Silvestre – This coffee shop serves dinner and light fare. Open daily.
Allpi – This buffet restaurant specialises in international cuisine and serves lunch and dinner. Open selected days.
La Pisqueria – On-site cocktail bar. Open selected days.
SportBar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 11:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Snack bar/deli

Restaurants on site

  • Allpi
  • Fascino
  • La Pisqueria
  • Silvestre
  • SportBar

Things to do

  • 13 gaming tables
  • 238 slot machines
  • Bingo
  • Casino
  • Concerts/live shows
  • Evening entertainment
  • Full-service spa
  • Gym
  • Library
  • Nightclub
  • Outdoor pool
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Coworking space
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Massage
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch flat-screen TV with premium satellite channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Please note: the full service spa and outdoor pool can be accessed for the listed spa fee, per person, per day. There is no fee for guests booked in superior rooms or suites.

Renovations and closures

The property is closed between 25 October and 26 October.

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per pet, per day
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 20 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 50.0 per day
  • Spa fee: USD 10 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • The seasonal pool will open in November and close in March.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Keo Hotel Ovalle Casino Resort
Keo Hotel Resort
Keo Ovalle Casino
Keo Ovalle Casino Ovalle
Keo Hotel - Ovalle Casino Resort Hotel
Keo Hotel - Ovalle Casino Resort Ovalle
Keo Hotel - Ovalle Casino Resort Hotel Ovalle

Keo Hotel - Ovalle Casino Resort Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 49 out of 104 reviews
Rating 8 - Good. 28 out of 104 reviews
Rating 6 - Okay. 14 out of 104 reviews
Rating 4 - Poor. 10 out of 104 reviews
Rating 2 - Terrible. 3 out of 104 reviews

9.0/10

Cleanliness

8.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Liked: Cleanliness
Had to move rooms as my room was being fumigated. Was informed day I had to move and was not able to move my own clothes and luggage. Was not able to make it back to hotel but they still went ahead and moved me. They did give me a bigger room but it was only last night.
Stayed 6 nights in Nov 2024

10/10 Excellent

Matt

Stayed 1 night in Oct 2024

10/10 Excellent

Matt

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Veronica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente todo, 100% recomendable.
La gente muy amable, las chicas del desayuno una atención de primera, lo mismo la que hizo la habitación.
Stayed 1 night in Jan 2024

6/10 Okay

Carlos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The SPA area is so good. I Highly recommend to have vegan options to eat at breakfast.
Stayed 3 nights in Dec 2022

2/10 Terrible

SOLUCIONES ETIQUETADO

Business traveller
Disliked: Staff & service, property conditions & facilities
Horrible estadía.
Mala experiencia desde la llegada. No tenían ingresada la reserva de mis 4 habitaciones. Menos mal que habían disponibles. No había ducha de agua caliente (salía agua tibia a helada). Tv no funcionaba bien. Para terminar el día, había karaoke en el Casino, ruido infernal hasta las 2:30am.
Stayed 1 night in Jul 2022

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to rest.
Stayed 1 night in Nov 2021

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The staff is very friendly, but not at reception, they hardly talk ¡¡¡
Stayed 2 nights in Jul 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice facilities, kínd staff and good location
Stayed 1 night in Jul 2021

10/10 Excellent

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 1 night in May 2021

8/10 Good

Andre

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, good for business and family trips.
Stayed 1 night in May 2021

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Value!
Great stat at a beautiful hotel. Fantastic room, nice rain shower and all of the comforts of a five star hotel at a low cost.
Stayed 1 night in Jul 2017

10/10 Excellent

vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
De paso x ovalle camino a la serena
Muy lindo hotel Habitacion comoda linda decoracion muy limpia Desayuno nada especial Personal muy amable El restorant regular
Stayed 1 night in Nov 2024

8/10 Good

Sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Jens Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt og gennemført hotel
Dette hotel er nyt og tingene er i orden. God service, god mad, bedste morgennad vi har fået i Chile inkl. Frisk brød. Godt udganspunkt for at se området. Valle del Encanto er et must-see. Vi var ikke i casinoet, som ligger sammen med hotellet.
Stayed 2 nights in Sep 2024

10/10 Excellent

Alfonso

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Si. Obs.
Stayed 1 night in May 2024

10/10 Excellent

Alejandro

Stayed 1 night in May 2024

4/10 Poor

Thomas

Liked: Cleanliness
Disliked: Staff & service, room comfort
Wrong language
Why do I get the Hotels.com webpage in German when I speak french and keep selecting french as a language ???
Stayed 1 night in Mar 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente, cómodo y muy lindo lugar.
Stayed 1 night in Jul 2023

6/10 Okay

Yuichi

Disliked: Property conditions & facilities
とにかく寒かったです。 部屋も寒かったですが、朝食のレストランは全く空調が効いておらず、凍える寒さでした。
Stayed 1 night in Jun 2023

10/10 Excellent

Solange

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2023

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy buen hotel
Bien para disfrutar un fin de semana del casino, bufet y spa; las habitaciones son muy cómodas también. Lo negativo es la disco; que es al aire libre y cuesta dormir con el ruido.
Stayed 1 night in Feb 2023

10/10 Excellent

Enrique Ignacio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estadía.
Excelente estadía.
Stayed 1 night in Dec 2022