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HOTEL DEL VALLE INN

3.0 star property

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Reception
Junior Suite, Jetted Tub, Ground Floor | Private spa tub
Junior Suite, Jetted Tub, Ground Floor | In-room safe, desk, laptop workspace, iron/ironing board
Junior Suite, Jetted Tub, Ground Floor | Living area
Point of interest

Reviews

7.2 out of 10
Good

Popular amenities

  • Bar
  • Pet-friendly
  • Breakfast included
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Pachuca Tulancingo Highway km 4.7 SN, Mineral de la Reforma, HGO, 42181
  • Hacienda Santa Cecilia
    ‪16 min walk‬
  • Plaza Q Mall
    ‪5 min drive‬
  • Monumental Clock of Pachuca
    ‪5 min drive‬

Room options

View all photos for Junior Suite, Jetted Tub, Ground Floor

Junior Suite, Jetted Tub, Ground Floor | Private spa tub

Junior Suite, Jetted Tub, Ground Floor

  • 65 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Futon

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Deluxe Room, 1 King Bed

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Standard Double Room

  • 32 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

HOTEL DEL VALLE INN

Pet-friendly hotel connected to the convention centre in Mineral de la Reforma with free breakfast
This hotel features a restaurant, a bar/lounge and a 24-hour business centre. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and conference space. Change of towels is available on request
HOTEL DEL VALLE INN offers 64 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and complimentary bottles of water. This accommodation offers separate sitting areas. This Mineral de la Reforma hotel provides complimentary wireless Internet access.

Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

With your stay at HOTEL DEL VALLE INN, you'll be connected to the convention centre and within walking distance of City of Knowledge. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at Restaurante Del Valle Inn, a family restaurant that serves Mexican cuisine
  • Services include tour or ticket assistance, luggage storage and wedding services
  • 11 minutes by foot from City of Knowledge and a 1-minute drive from Plaza Universidad Shopping Center
  • Dogs welcome for a fee
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi and wired Internet are free in public spaces.

A 24-hour business centre and coworking spaces are available. Event space at this hotel measures 3300 square feet (307 square metres) and includes a conference centre. An arcade/games room, tour/ticket assistance, and a corner/local shop are also featured at the business-friendly HOTEL DEL VALLE INN. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Mineral de la Reforma hotel.

Guests are served a free continental breakfast daily from 8:00 AM to 11:30 AM.
Restaurante Del Valle Inn – This family restaurant specialises in Mexican cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar.
5 SALONES para Eventos – On-site restaurant. Reservations are required. Open selected days.
OXXO y farmacia a un lado – On-site coffee shop. Open 24 hours. Open daily.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free secured self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free continental breakfast available daily 8:00 AM to 11:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 5 SALONES para Eventos
  • OXXO y farmacia a un lado
  • Restaurante Del Valle Inn

Things to do

  • Arcade/game room

Family friendly

  • Arcade/game room
  • Grocery/convenience store
  • Musical instrument

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Guidebooks
  • Luggage storage

Guest services

  • Change of towels on request
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Conference centre (3,300 square foot of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Laundry detergent
  • Phone
  • Separate sitting area

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: MXN 100 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Administrative fee: MXN 0 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: MXN 100 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee: MXN 200 for check-in between 6:00 AM and 10:30 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Guests arriving after 6:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Property Registration Number R-6017-03

We should mention

  • Children may not be eligible for complimentary breakfast.

Property is also known as

HOTEL DEL VALLE INN Hotel
HOTEL DEL VALLE INN Mineral de la Reforma
HOTEL DEL VALLE INN Hotel Mineral de la Reforma

HOTEL DEL VALLE INN Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 40 out of 117 reviews
Rating 8 - Good. 29 out of 117 reviews
Rating 6 - Okay. 20 out of 117 reviews
Rating 4 - Poor. 17 out of 117 reviews
Rating 2 - Terrible. 11 out of 117 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Aletze

Travelled with family
Disliked: Cleanliness, property conditions & facilities
La regadera de la recámara no permitía el paso del agua y salía un chorrito de agua fría. Las sábanas y cobijas estaban duras. Hacía calor en el cuarto. En cuanto al restaurante, los platos colocados en el bufet tenían polvo y no puedo creer que sigan usando vasos de plástico y unicel. La jarra del agua se terminaba inmediatamente y no la rellenaban. No catalogaron las jarras que tenían en la mesa sin color y no hay opción de jugos naturales ni artificiales y se supone que es para el desayuno.
Stayed 1 night in Jul 2024

10/10 Excellent

Rodolfo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

4/10 Poor

Dexter

Stayed 1 night in Dec 2023

10/10 Excellent

Reyna

Stayed 1 night in Dec 2023

10/10 Excellent

Ivan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Confortable y el personal muy amable.

Sólo iva por 1 noche, pero terminé quedándome por 4 noches, es muy tranquilo, camas cómodas y sobre todo el personal es muy amable. El desayuno, incluido, es básico pero rico y llenador. Considero que está bien ubicado y cuenta con un estacionamiento muy grande, a lado hay una gasolinera que tiene un Oxxo y cajero Santander que para mi fue de mucha ayuda.
Stayed 1 night in Jan 2025

4/10 Poor

Carolina del Carmen

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Creo que es un hotel viejo que ya no le dan suficiente mantenimiento aunque el desayuno esta incluido no hay absolutamente nungun otro servicio ni para comer ni para cenar la unica opción es un oxxo de al lado. Creo que el costo de hospedaje es caro y eso que tenia desayuno incluido y x expedia el check in fue a las 12 pero aun asi no vale la pena
Stayed 2 nights in Dec 2024

8/10 Good

Cesar

Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Excelente lugar para descansar, el estacionamiento es amplio. El desayuno bien, la atención por aprte del personal es muy buena, todos muy amables y atentos, la limpieza en general de la habitación es buena, pero respecto a la habitación qué me toco la tina de baño esta muy sucia.
Stayed 1 night in Dec 2024

6/10 Okay

GATICA

Liked: Staff & service
Es un hotel viejito, sencillo y muy austero. Lo que hizo la diferencia fue el buen servicio de todo el personal en todo momento.
Stayed 6 nights in Dec 2024

10/10 Excellent

ERICK

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un hotel sencillo pero cómodo, con atención muy amable del personal.
Stayed 1 night in Dec 2024

10/10 Excellent

CRISTOBAL IVAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación.
Stayed 1 night in Dec 2024

4/10 Poor

AB

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Deja mucho que desear hospedarse en este hotel. Mal servicio en todos los aspectos definitivamente no regresaría
Stayed 1 night in Dec 2024

4/10 Poor

Sofia

Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

4/10 Poor

Nydia Edith

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación está sucia, al igual que la ropa de cama. Dice que el desayuno está incluido pero ingrese con 2 niños y se cobro a parte el desayuno (70 pesos cada uno) es pésimo y lento, solo es huevo con jamón y chilaquiles con frijoles, en raciones muy reducidas y sin sabor. La ventana de la habitación solo se cierra con un palo, el baño con la puerta toda descarapelada, aun no entregaba mi habitación y entraron, habíamos dejado un teléfono y amablemente nos indicaron que lo tenían. Me solicitaron cancelar la reserva en la aplicación sin embargo les indique que no era viable. Pero el costo de descuento de expedida y de ellos con público en general era la misma tarifa.
Stayed 1 night in Dec 2024

6/10 Okay

Juan

Travelled with partner
Liked: Property conditions & facilities
Los tres días que estuve alojado, había basura de huéspedes anteriores… El desayuno te lo dan frío.
Stayed 3 nights in Dec 2024

8/10 Good

GERMAN EDUARDO

Falta mantenimiento
Stayed 1 night in Nov 2024

6/10 Okay

Aleizah Morganna

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities
Nos funcionó la ubicación. El servicio es adecuado al precio.
Stayed 1 night in Nov 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Raúl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
No había agua caliente, se tuvo que solicitar el servicio en un par de ocasiones y después ya no se tuvo más problemas con el agua
Stayed 2 nights in Oct 2024

2/10 Terrible

Pablo

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Pésima actitud del personal de recepción, televisión mala vieja e inservible, toallas sucias. Poca capacidad de ser útiles al cliente. Personal desprolijo.
Stayed 2 nights in Oct 2024

10/10 Excellent

NORMA ANGELICA

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy biej, habiataciones limpias
Stayed 1 night in Oct 2024

4/10 Poor

JOSE

Stayed 1 night in Sep 2024

8/10 Good

Andres

Liked: Cleanliness, staff & service
Falta servicio de comida a la carta
Stayed 2 nights in Sep 2024

4/10 Poor

David

Disliked: Cleanliness, property conditions & facilities
Cómo entrada y salida está algo bien pero como hospedaje y más con familia no lo recomiendo huele mucho a humedad no sirve el teléfono de tu aviación tienes que ir a recepción x tus cosas que necesitas el baño de tu cuarto muy sucio la cortina con moho no la verdad no fue algo bien mi estancia y los costos algo elevados
Stayed 2 nights in Sep 2024

10/10 Excellent

CONSUELO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Armando

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Solo sería una remodelación de pintura y inmueble, de ahí sería todo la atención y estadía fueron correctas.
Stayed 1 night in Aug 2024