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Hotel Heide Residenz

3.0 star property

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February 2025

Photo gallery for Hotel Heide Residenz

Reception
Front of property – evening/night
Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Front of property

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Gym
  • Parking available
  • Room service
  • Pet-friendly
  • Laundry

Explore the area

Map
Sander Str. 37, Paderborn, NW, 33106
  • Benteler-Arena
    4 min drive
  • Neuhaus Castle
    4 min drive
  • Heinz Nixdorf MuseumsForum
    6 min drive
  • Paderborn (PAD-Paderborn - Lippstadt)
    21 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Double Room

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Single Room

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Standard Double Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Double Room

  • 16 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Triple Room

Standard Triple Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Standard Triple Room

  • 18 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Comfort Single Room

Comfort Single Room | Hypo-allergenic bedding, minibar, in-room safe, desk

Comfort Single Room

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior

Waldhotel Nachtigall

Spa
Pet-friendly
Parking included
Free WiFi
4.6 out of 5, Wonderful, (247)
The price is €114
for 1 night
includes taxes & fees
3 Jan - 4 Jan
Waldhotel Nachtigall

About this property

Hotel Heide Residenz

Suburban hotel with fitness centre and massage/treatment rooms
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a conference centre, massage/treatment rooms and conference space.
Hotel Heide Residenz offers 36 accommodations with minibars and a safe. Rooms open to balconies. 32-inch LCD televisions come with satellite channels and pay-per-view films.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Paderborn hotel provides complimentary wireless Internet access. In-room massages, hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Heide Residenz, you'll be close to Schloss Neuhaus Open Air Theatre. Free WiFi in public areas, a restaurant and a gym are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served weekends for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym
  • Just a 4-minute drive from Benteler-Arena and a few minutes from Neuhaus Castle
  • Airport and train station pick-up shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 1076 square feet (100 square metres) and includes a conference centre. An airport shuttle (available 24 hours) and a train station pick-up service are available for a fee. A fitness centre, a terrace, and barbecue grills are also featured at the business-friendly Hotel Heide Residenz. For a fee, parking is available.

This 3-star Paderborn hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 8:00 AM and 10:30 AM.
On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Hotelbar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Train station pick-up shuttle (surcharge)
  • Parking on site (EUR 5 per day)

Food and drink

  • Weekend buffet breakfast available 8:00 AM to 10:30 AM for a fee: EUR 9.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Hotelbar

Things to do

  • Gym

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station
  • Conference centre (1,076 square foot of space)
  • Meeting room

Outdoors

  • Barbecue grill
  • Terrace

Spa

  • In-room massages
  • Spa treatment rooms

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open Monday - Friday (6:00 AM - midnight) and Saturday - Sunday (8:00 AM - 6:00 PM)
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 20.0 per night.
  • Cots (infant beds) are available for EUR 13.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 per person
  • Airport shuttle fee: EUR 20 per person (return)
  • Self-parking fee: EUR 5.00 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 13.0 per night
  • Rollaway bed fee: EUR 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
Hotel Heide Residenz offers transfers from the airport and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property's front desk is open during the following times:
  • Monday - Friday: 6:00 AM - midnight
Front desk staff will greet guests on arrival.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 3 stars.

Property is also known as

Heide Residenz
Heide Residenz Paderborn
Hotel Heide Residenz
Hotel Heide Residenz Paderborn
Hotel Heide Residenz Hotel
Hotel Heide Residenz Paderborn
Hotel Heide Residenz Hotel Paderborn

Hotel Heide Residenz Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 12 out of 38 reviews" "
Rating 8 - Good. 19 out of 38 reviews" "
Rating 6 - Okay. 4 out of 38 reviews" "
Rating 4 - Poor. 0 out of 38 reviews" "
Rating 2 - Terrible. 3 out of 38 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Larus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travelling through
Travelling from Paris to Nordic, we decided to stay one night in Paderborn and found this good offer on line. We decided to buy breakfast at the hotel while afterwards we should have taken it in the city.
Stayed 1 night in Jul 2019

6/10 Okay

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Elsen Hotel
Not our first choice when staying in Elsen. We arrived at 3pm and reception appeared to closed. There was no respons to the bell but we found kitchen staff to chase management. Apparently the reception closes at 2pm, even though check in is after 3pm. We were not too impessed with our check in but the room was comfortable. The hotel is about. 1k from Elsen centre. We went out to visit family and came back just before 10pm. The hotel front door was locked. We rang the bell just before we saw a small notice to use the "night" door. The manager did not seem impressed that we used the bell. We were not told about the night door at check in. We asked where the bar/beergarden was and were told it was closed. The breakfast was excellent at an extra €8 per person. There was a €5 charge for guaranteed parking and we paid this as we were told that the free parking at the rear might be full when we returned. We will probably not use this hotel again.
Stayed 1 night in Jun 2019

8/10 Good

Alison, Northamptonshire

Liked: Cleanliness, staff & service, property conditions & facilities
Would prefer use of a communal lounge rather than feeling confined to room
Stayed 5 nights in Oct 2018

2/10 Terrible

Ernesto

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just a bad experience!
Stayed 1 night in Jul 2018

8/10 Good

Anne Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacey
Spacey and room, nice bathroom. There is no lift, and the wifi was not easy to use. My husband was not able to connect to internet. Otherwise OK. Stayed one night and did not eat breakfast.
Stayed 1 night in Jun 2017

10/10 Excellent

Rolomeister, Monterrey ,Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Hotel , excellent , in the suburb.
This is a small hotel, but with great staff, although it has no elevator, nor air-conditioning (not that you will need it) the staff makes you feel king in Paderborn , in front of the hotel its a city bus that takes you straight to downtown Paderborn in 15 min. Highly recommended .

8/10 Good

Kristen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pleasant stay, staff were nice - price reflected the overall feel of the building as did the offered services. No complaints.

2/10 Terrible

Eric, Glasgow

Liked: Cleanliness, room comfort
Disliked: Staff & service
Disappointed
Arrived to find the hotel restaurant closed. Had to get a taxi to Paderborn for our evening meal.€40. On our return, only around 9 o'clock, the hotel bar and reception was locked for the night. "Oh we'll" was the only reply to our morning complaint. No apology.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Poul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt hotel udenfor centrum med gode busforbindelse
Godt hotel der ikke ligger i bycentrum. Flere buslinier holder lige uden for døren. Dejligt værelse. Rigtig god morgenmad.
Stayed 3 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enttäuscht
Kein Restaurant, geschlossen- hätte als Garni Hotel angegeben werden. Minibar nicht vorhanden, war fest verschraubt !!!!
Stayed 1 night in Jun 2019

6/10 Okay

Anni

Liked: Cleanliness, staff & service, property conditions & facilities
behagelig overnatning
valgte hotellet pga. beliggenhed, mulighed for motion, p-plads og restaurant. Venligt personale, godt værelse, nem parkering (der dog kostede € 5). Restauranten viste sig kun at være til grupper på forudbestilling, så jeg måtte på tur i byen, hvilket ikke var ideen med at booke et værelse, hvor der var restaurant på stedet. Udmærkede omgivelser og motionsrum
Stayed 1 night in May 2019

8/10 Good

uwe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gutes etwas abgelegenes Hotel
Etwas außerhalb von Paderborn gelegenes Hotel. Schöne Zimmer,sehr sauber mit großem TV.Leckeres Frühstück. Nicht durchgängig besetzte Reception. Restaurant nur mit kleinen Gerichten ;geringe Auswahl. Nettes freundliches Personal; Beanstandung (fehlende FB für TV) wurde umgehend behoben.
Stayed 3 nights in Nov 2018

8/10 Good

Rene

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2018

8/10 Good

Sreble, Freiburg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Schönes Hotel auf dem Lande
Präziser Check in und angenemes Zimmer, in der Nähe liegt ein großer Badesee
Stayed 2 nights in Jun 2018

8/10 Good

Gerrit-Willem

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

Jonathan

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Stayed 4 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 6 nights in Dec 2017

10/10 Excellent

Sylvia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr gastfreundlich und hilfsbereit. Hotel ist gemuetlich und einladend, man fuehlt sich dort gleich wohl..
Stayed 6 nights in Dec 2017

10/10 Excellent

Norbert, Berlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel, dass sich tatsächl. um seine Gäste kümmert
Das Hotel war ausgebucht. Ich bekam das letzte Standardzimmer. Am Folgetag stellte mir das Hotel ohne Aufpreis ein großes Komfortzimmer zu Verfügung. Dafür Herzlichen Dank!
Stayed 2 nights in Sep 2017

8/10 Good

Edie, Mannheim

Liked: Cleanliness, property conditions & facilities
Sauberes und ruhiges Hotel
Das Hotel hat uns ganz gut gefallen. Es war sauber, sehr ruhig, das Personal sehr freundlich. Das Frühstück könnte etwas abwechslungsreicher sein, es wäre z.B. schön gewesen, wenn es Croissants gegeben hätte oder z.B. die Möglichkeit, neben Kaffee, auch Cappuccino oder Milchkaffee trinken zu können. Das Preis-Leistungs-Verhältnis ist auf jeden Fall in Ordnung und wir könnten es uns vorstellen, wieder zu kommen.