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HOTEL MAYA PALENQUE

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL MAYA PALENQUE

Outdoor pool
Outdoor dining
Interior
Comfort Double Room | Desk, free WiFi
Exterior

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Breakfast available
    Breakfast available
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry

Explore the area

Map
La Cañada, Palenque, CHIS, 29960
  • El Panchán
    10 min walk
  • Museo Del Textil
    2 min drive
  • Aluxes Eco Park
    4 min drive
  • Palenque, Chiapas (PQM-Palenque Intl.)
    7 min drive

Room options

View all photos for Comfort Double Room

Comfort Double Room | Desk, free WiFi

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

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About this property

HOTEL MAYA PALENQUE

Boardwalk/promenade hotel with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Change of towels is available on request
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with a hairdryer and free toiletries. Flat-screen televisions come with cable channels.

Bathrooms include baths or showers. This Palenque hotel provides complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
During your stay at HOTEL MAYA PALENQUE, you're just a quick walk from El Panchán. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • 10 minutes on foot from El Panchán and a 2-minute drive from Museo Del Textil
There's a restaurant on site. You can enjoy a drink at the bar/lounge. There's an onsite business centre.

WiFi is free in public spaces. An outdoor pool, a terrace, and a vending machine are also featured at HOTEL MAYA PALENQUE. Self parking is free.

This 3-star Palenque hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to noon.
HOTEL MAYA PALENQUE has a restaurant on site.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden
  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • Flat-screen TV with cable channels

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

HOTEL MAYA PALENQUE Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 44 out of 65 reviews" "
Rating 8 - Good. 20 out of 65 reviews" "
Rating 6 - Okay. 0 out of 65 reviews" "
Rating 4 - Poor. 0 out of 65 reviews" "
Rating 2 - Terrible. 1 out of 65 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

8.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Travelled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

10/10 Excellent

Drew, O Fallon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor pool area
Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

10/10 Excellent

Viviana Lizbeth

Liked: Cleanliness, staff & service
Excelente todo
Stayed 1 night in Aug 2024

8/10 Good

JORGE

Bueno
Stayed 2 nights in Aug 2024

10/10 Excellent

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy recomendable
Muy buena experiencia y excelente servicio
Stayed 2 nights in Aug 2024

8/10 Good

Hideki

Liked: Staff & service
Stayed 1 night in Aug 2024

8/10 Good

Roger

Liked: Property conditions & facilities
Buen lugar
Stayed 3 nights in Aug 2024

10/10 Excellent

HILDER

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, fácil de llegar
Stayed 1 night in Aug 2024

10/10 Excellent

Jorge Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación y atención.
Stayed 1 night in Jul 2024

10/10 Excellent

Jorge Javier

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente ubicación, enfrente de la entrada a Palenque y de la estación de autobúses.
Stayed 1 night in Aug 2024

2/10 Terrible

Avelardo

Disliked: Staff & service, property conditions & facilities
Llegué pagué la reserva y al ir al área de alberca me negaron el paso , por llevar una nevera , habían pasado 15 minutos desde que llegué, pedí cancelar , pero no me regresaron mi dinero, dijeron que el 15 min aparecía mi reembolso, pero fue un engaño de parte del administrador del lugar, me robaron
Stayed 2 nights in Aug 2024

10/10 Excellent

José Alberto

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pueden mejorar
Stayed 2 nights in Jul 2024

10/10 Excellent

FELIPE DE JESUS

Stayed 1 night in Jul 2024

10/10 Excellent

Elizabeth

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Le hace falta elevador, nos toco 3er piso y salir teniamos que llevar todo nadie queria regresar a la habitación por cosas
Stayed 2 nights in Jul 2024

10/10 Excellent

Lizz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Centralt i Palenque
Välplacerat och centralt hotell. Bästa läge nära busstationen och fina restauranger. Rymliga rum med sköna sängar och tyst och effektivt AC. Wi-Fi fungerar bäst i gemensamma utrymmen och på vån 1 och 2. Hotellet saknar hiss. Ett stort plus är det fina poolområdet med sittgrupper och dagbäddar som är inkluderat i priset.
Läskande drinkar vid poolen.
Stayed 2 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Regular y no el más recomendable
Restaurante muy mal equipado. Se perdieron un par de cosas, dudas respecto a las camaristas. Buena ubicación.
Stayed 2 nights in Jul 2024

10/10 Excellent

ariel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buen servicio personal atento muy bien ubicado
Stayed 4 nights in Jul 2024

8/10 Good

Gerardo

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nice garden, covenient location. Our first room had plumber problems with wc. The personal changed us to a second room that also has problems and finally, after two changes we were able to have a proper wc. Be careful with water falling fro air conditioning, our passports were wet as our lugagge was in the floor.
Stayed 2 nights in Jul 2024

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Solo dos observaciones: 1o. Facilidades para huéspedes minusválidos 2o. Mejorar el menú del restaurante
Stayed 2 nights in Jul 2024

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy eficiente
Stayed 2 nights in Jun 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, room comfort
La mejor atención, personal del hotel de primera
El hotel es viejo y sin elevador, pero la atención del personal fue muy muy bueno. Nos ayudaron en todo lo que necesitamos y fueron siempre muy amables. Tarda mucho en salir el agua caliente de la regadera, lo que provoca que se desperdicie el agua
Stayed 1 night in Jul 2024

10/10 Excellent

Pablo enrique

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Muy bien excelente lugar
Stayed 2 nights in Jul 2024

10/10 Excellent

Dulce

Liked: Cleanliness, staff & service, property conditions & facilities
Esta muy cerca de la estación de autobuses
Stayed 1 night in Jun 2024