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HOTEL MAYA PALENQUE

3.0 star property

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Photo gallery for HOTEL MAYA PALENQUE

Outdoor pool
Daily cooked-to-order breakfast for a fee
Property grounds
Point of interest
Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
La Cañada, Palenque, CHIS, 29960
  • El Panchán
    ‪10 min walk‬
  • Aluxes Eco Park
    ‪4 min drive‬
  • Misol-Ha Waterfalls
    ‪6 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪7 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Double Room

  • Sleeps 4
  • 2 Double Beds

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4.4 out of 5, Excellent, (658)
The price is €69
for 1 room
includes taxes & fees
20 Mar - 21 Mar
Hotel Maya Tulipanes Palenque

About this property

HOTEL MAYA PALENQUE

Boardwalk/promenade hotel with spa services and 24-hour front desk
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, spa services and conference space. Change of towels is available on request
HOTEL MAYA PALENQUE offers 50 air-conditioned accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include baths or showers.

This Palenque hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.
Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
During your stay at HOTEL MAYA PALENQUE, you're just a quick walk from El Panchán. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 1-minute drive from El Panchán and 6 minutes from Palenque National Park
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 900 square feet (84 square metres) and includes a conference centre. An outdoor pool, spa services, and a terrace are also featured at the business-friendly HOTEL MAYA PALENQUE. Self parking is free.

This 3-star Palenque hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to noon.
Chan Bahlum – On-site family restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 100 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Chan Bahlum

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre (900 square foot of space)

Outdoors

  • Garden
  • In a nature reserve
  • On the boardwalk/promenade
  • Outdoor furniture
  • Picnic area
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 steps to reach entrance
  • Doorbell and phone notification
  • Handrails in stairways (89 centimetre high)
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 16

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at HOTEL MAYA PALENQUE

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately MXN 100 to 300 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

HOTEL MAYA PALENQUE Hotel
HOTEL MAYA PALENQUE Palenque
HOTEL MAYA PALENQUE Hotel Palenque

HOTEL MAYA PALENQUE Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 59 out of 99 reviews
Rating 8 - Good. 34 out of 99 reviews
Rating 6 - Okay. 3 out of 99 reviews
Rating 4 - Poor. 2 out of 99 reviews
Rating 2 - Terrible. 1 out of 99 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

ROSAMARIA

Liked: Staff & service
Staff very friendly and eager to help!
Stayed 2 nights in Nov 2024

8/10 Good

Marisol Dominguez

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Ruben

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff
Stayed 2 nights in Aug 2024

10/10 Excellent

Armando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

8/10 Good

Felipe

Travelled with partner
Liked: Staff & service, property conditions & facilities
Love the friendlyness of the staff. very clean need.
Stayed 4 nights in Jun 2024

10/10 Excellent

Drew, O Fallon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The property is obviously a little older but well maintained. The service was great everywhere except the pool area, that was a little slow but not horrible. Rooms were comfortable enough for a few nights
Stayed 2 nights in Jun 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great outdoor pool area
Room little noisy but a/c on ok. Lots restaurants very close and ADO bus terminal across road
Stayed 2 nights in May 2024

10/10 Excellent

ANAYELI YURITZI

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La estancia fue muy buena, con excelente ubicación en una calle donde se ubican variedad de Restaurantes, tiene una agradable alberca que puede usar, frente a la terminal de transporte ADO, como inconveniente no tiene elevador por si tiene problemas para caminar o malestar en rodillas. Muy limpias las instalaciones y amables en el servicio
Stayed 1 night in Nov 2024

4/10 Poor

Maria

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
La limpieza es aceptable, pero el hotel es viejo, sin elevador, ni siquiera hay luz en las escaleras, que son bastantes oscuras la mayor parte del día, motivo por el que me caí. No volvería a ese hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

natalhie

Stayed 1 night in Nov 2024

10/10 Excellent

Isabel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personal súper amable, siempre al pendiente.
Stayed 7 nights in Nov 2024

8/10 Good

Gilberto

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
bien ubicado
Stayed 1 night in Nov 2024

8/10 Good

CARLOS ENRIQUE FERRIÑO

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Habitaciones comodas
Stayed 7 nights in Oct 2024

8/10 Good

Victor, Salem

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio al cliente
Stayed 1 night in Oct 2024

10/10 Excellent

Francisco Javier

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Marco Antonio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel, al estar cerca de la terminal de autobuses puede ser un poco ruidoso, pero en la noche ya no lo es, las habitaciones están grandes, la única queja es que las almohadas son muy suaves y suele ser incómodas
Stayed 2 nights in Oct 2024

10/10 Excellent

Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daisy

Travelled with family
Deberían contar con elevador, para ser mas incluyente con las personas adultas mayores
Stayed 1 night in Oct 2024

10/10 Excellent

Edgar

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel muy cómodo bonito buen trato
Stayed 2 nights in Oct 2024

10/10 Excellent

Victoria Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

jose manuel

Travelled with family
Liked: Cleanliness
RESTRICCIONES EN AREAS COMUNES, COMO COSUMIR AGUA O BEBIDAS NO COMPRADAS EN EL HOTEL
Stayed 2 nights in Sep 2024

10/10 Excellent

Rv

Stayed 1 night in Sep 2024

10/10 Excellent

Martha Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Esbeide

Stayed 3 nights in Sep 2024