Hotel Canek

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Canek

Balcony
Exterior
Family Room, Multiple Beds (Quintuple) | Living area
Interior
Exterior

Reviews

7.4 out of 10

Good

Popular amenities

  • Parking included
  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
Av. 20 de noviembre No. 43, Colonia Centro, Palenque, CHIS, 29960
  • El Panchán
    9 min walk
  • Museo Del Textil
    10 min walk
  • Aluxes Eco Park
    5 min drive
  • Palenque, Chiapas (PQM-Palenque Intl.)
    11 min drive

Room options

Family Triple Room, 1 Bedroom

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Family Room, Multiple Beds (Quintuple)

  • Sleeps 5
  • 1 Double Bed and 3 Single Beds

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About this property

Hotel Canek

Hotel in Palenque with free parking
This smoke-free hotel features concierge services, dry cleaning and laundry facilities. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour front desk, a library and tour/ticket assistance.
Hotel Canek offers 8 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies or patios. This Palenque hotel provides complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and fridges can be requested.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Canek, you're just a quick walk from El Panchán. You'll find features such as free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of El Panchán and Museo Del Textil
  • Airport shuttle service available for a fee
As a guest of Hotel Canek, you'll find a library, a terrace, and tour/ticket assistance. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. The business-friendly Hotel Canek also features a garden, a picnic area, and concierge services. Self parking is free.

This 3-star Palenque hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Laundry facilities
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Refrigerator on request

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Canek

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: MXN 200 per vehicle

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher and a first aid kit
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Canek Palenque
Canek Palenque
Hotel Canek Hotel
Hotel Canek Palenque
Hotel Canek Hotel Palenque

Hotel Canek Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 4 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 3 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 2 out of 15 reviews" "

8.8/10

Cleanliness

8.0/10

Staff & service

8.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

2/10 Terrible

Verified traveller

Stayed 2 nights in Nov 2020

8/10 Good

Tania

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jul 2019

6/10 Okay

Alec Evan

Decent basic accommodation but nothing more.
This hotel offers basic accommodation, with a pretty roof garden, at a good price, but nothing more. That's fine, but travelers should be aware of a few things: 1. The hotel only accepts cash. Make sure that you have sufficient Mexican currency to pay for your entire stay at check-in. 2. The front door is kept locked at all times from the outside (a pain in the neck) and the inside (a fire hazard). The receptionist unlocks it for you -- if someone is at the reception desk, which is not staffed full time nor late at night. 3. The airport transportation offered in the listing is not free. They quoted me 500 pesos for a round trip. I declined, and took an airport taxi for 200 pesos to the hotel, and a city taxi for 150 pesos back to the airport. 4. There was no coffee maker nor iron in the room, nor shampoo, despite being described in the listing. I might have received those if I had asked, but they were not provided in the room despite what the listing said. The receptionist kindly gave me a snack tray of fruit, a sweet roll, and bottle of water. If street noise bothers you, this may not be the place for you, by the way. So, it's okay, but not great. Basic accommodation.
Stayed 1 night in Sep 2018

8/10 Good

José

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
la ubicacion perfecta justo a la vuelta del parque central, el unico detalle q una de las camas ya se le sentian los resortes. de lo demas el personal muy amable. ademas cuentan con una palapa en la parte superior super comoda con hamacas
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
ミネラルウオーター
ベッドメーキングは毎日されてましたが、ミネラルウオーターの2泊目以降のサービスはありませんでした。
Stayed 3 nights in Feb 2020

2/10 Terrible

rosa maria

Travelled with group
Disliked: Property conditions & facilities, room comfort
Une mauvaise nuit. Nous étions 4 dans la chambre. Le matelas de mon lit très inconfortable. Je sentais les ressorts à chaque mouvement.. Dans une salle la télé allumée et avec le son très fort jusqu’à 1 h du matin et de 6 h du matin des personnes parlaient fort dans le couloir. La télé et les gens qui parlaient n’étaient pas des clients...mais des responsables de l’hôtel.
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bien situé Personnel sympathique et disponible Climatisation Propreté irréprochable A conseiller sans retenue
Stayed 3 nights in Jul 2019

6/10 Okay

Mario, Tuxtla Gutiérrez, Chiapas

Disliked: Property conditions & facilities
Necesita un baño más presentable. Bueno para grupos grandes..
Stayed 1 night in Jan 2019

8/10 Good

Verified traveller

Liked: Staff & service
No se debería considera como hotel, es mas bien una posada.
Stayed 2 nights in Nov 2018

8/10 Good

JESUS

Liked: Cleanliness, staff & service
Económico, se obtiene lo que se paga.
Excelente servicio, se obtiene lo que se paga, es muy sencillo, pero es lo necesario para sólo dormir y seguir en los tours.
Stayed 1 night in Aug 2018

6/10 Okay

Ivan

Liked: Cleanliness
La ventana de ventilas no cierra bien se metieron los moscos y el clima hacia ruido.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel y economico
Sencillo pero cómodo y con buen servicio, ideal para viajeros que buscan viajes economicos y seguro
Stayed 1 night in Jul 2018

10/10 Excellent

Losy, Ciudad de Mexico

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel agradable y céntrico para desplazarte
Todo estuvo bien hasta la noche que el aire acondicionado hace un poco de ruido, por lo demás satisfactorio
Stayed 2 nights in Jul 2018

10/10 Excellent

Daniel, Chetumal, Quintaba Roo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel confortable, bien ubicado
Las personas son muy amables, te obsequian fruta y pan, hotel seguro y tranquilo, muy recomendable
Stayed 1 night in Jul 2018