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Hotel Chablis Palenque

3.0 star property

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Photo gallery for Hotel Chablis Palenque

Outdoor pool, pool umbrellas, pool loungers
Free self-parking
Breakfast, lunch, dinner served; pool views
Courtyard
Standard Double Room, Balcony | View from room

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Room service
  • Breakfast available
  • Parking included
  • Laundry

Explore the area

Map
Merle Green No. 7, La Canada Ecotourist Center, Palenque, CHIS, 29960
  • El Panchán
    ‪6 min walk‬
  • Museo Del Textil
    ‪16 min walk‬
  • Aluxes Eco Park
    ‪4 min drive‬
  • Palenque, Chiapas (PQM-Palenque Intl.)
    ‪8 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Balcony

  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, Balcony

Standard Double Room, Balcony | In-room safe, iron/ironing board, free cots/infant beds, rollaway beds

Standard Double Room, Balcony

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Chablis Palenque

Beaux Arts hotel with 24-hour front desk and outdoor pool
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a meeting room and dry cleaning.
Hotel Chablis Palenque offers 51 accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Flat-screen televisions come with cable channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Chablis Palenque. During your stay, you're just a quick walk from El Panchán. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Kinich Kan Balam
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • 6 minutes by foot from El Panchán and a 2-minute drive from Museo Del Textil
  • Airport and local-area shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. An outdoor pool, a terrace, and tour/ticket assistance are also featured at Hotel Chablis Palenque. Free self parking is available.

This 3-star Palenque hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 11 AM.
Kinich Kan Balam – Overlooking the pool, this restaurant serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Daily full breakfast available 7 AM to 11 AM for a fee: MXN 205 for adults and MXN 205 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Kinich Kan Balam

Things to do

  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • No lift
  • Raised toilet seat

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Chablis Palenque

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 100.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MXN 205 for adults and from MXN 205 for children
  • Airport shuttle fee: MXN 2400 per vehicle (one-way, maximum occupancy 3)
  • Rollaway bed fee: MXN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
Hotel Chablis Palenque offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Chablis Hotel Palenque
Chablis Palenque
Hotel Chablis
Hotel Chablis Palenque
Hotel Chablis Palenque Hotel
Hotel Chablis Palenque Palenque
Hotel Chablis Palenque Hotel Palenque

Hotel Chablis Palenque Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 353 out of 649 reviews
Rating 8 - Good. 243 out of 649 reviews
Rating 6 - Okay. 45 out of 649 reviews
Rating 4 - Poor. 4 out of 649 reviews
Rating 2 - Terrible. 4 out of 649 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Maria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Palenque inolvidable
Las fotos hacen justicia al establecimiento. La ducha muy cómoda y aunque no es necesaria siempre agua caliente, Es un hotel bien ubicado en la zona de La Cañada. Tiene una alberca muy agradable. Muy limpio en general. Las camas y almohadas muy confortables. Con aire acondicionado y abanico de techo. Contacten al profe Marco en el aeropuerto, tiene taxi, la mejor opción para conocer los alrededores.
Stayed 3 nights in Sep 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bit noisy if you're facing the street but a nice place all the same.
Stayed 2 nights in Sep 2024

8/10 Good

Jesenia

Liked: Staff & service
Disliked: Property conditions & facilities
Disappointed the AC barely work, problems with bathroom too.
Stayed 1 night in Jul 2024

8/10 Good

Amalia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Great little place to stay at.
Stayed 2 nights in Jul 2024

10/10 Excellent

Martha

Travelled with family
Nice location
Stayed 1 night in Jul 2024

10/10 Excellent

Colette, Wailuku

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant at hotel was excellent and all staff very helpful and nice.
Stayed 2 nights in Jul 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.
Stayed 3 nights in May 2024

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the location, quietness, air conditioning, swimming pool, and overall cleanliness of the hotel. We highly recommend to others.
Stayed 3 nights in May 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Chabliss Hapiness
Stayed 2 nights in May 2024

10/10 Excellent

Sian

Stayed 1 night in Apr 2024

10/10 Excellent

Janet

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and the property, excellent attention to detail and staff was wonderful.
Stayed 2 nights in Feb 2024

8/10 Good

Nancy

Travelled with partner
Liked: Amenities
Pool area very nice in the steamy beautiful jungle. Sitting out in that area in the morning for breakfast was lovely. The staff was kind and helpful.
Stayed 2 nights in Feb 2024

10/10 Excellent

Eloise, Sherwood Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Chablis was in a beautiful location. Our room had a balcony looking out onto the pool. There was lots of room to sit and enjoy the garden area. The staff were excellent and always helpful. The restaurant had a nice patio and the food was very good. We ate there regularly despite the many restaurants nearby.
Stayed 5 nights in Feb 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Horacio

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice, convenient and very clean, hospitality very nice and helpful.
Stayed 1 night in Jan 2024

10/10 Excellent

ernestina

Stayed 1 night in Jan 2024

10/10 Excellent

lois

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is nicely located, older decor but in good condition and very clean. Has everything you need.
Stayed 2 nights in Jan 2024

8/10 Good

Iliana Jaime, Fresno

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chablis is a very nice hotel. It’s clean, has great staff, their restaurant is very good and it’s in a great location. One of the best locations for Palenque and a great choice of hotel. They should invest in remodeling their restrooms as they’re a bit outdated, otherwise everything was great.
Stayed 3 nights in Jan 2024

8/10 Good

Margaret L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and comfortable.
This is a comfortable, clean and safe place. Service was good and it was really nice to have an onsite restaurant during torrential rainfalls. There were also a number of other dining options close by.
Stayed 2 nights in Nov 2023

8/10 Good

KA FAI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It's a very good hotel, clean, safe, nice people, 2 minutes walk to ado bus station, 5 minutes walk to collectivo for the ruins, air conditioning excellent, it's very good for a 3 star hotel
Stayed 1 night in Oct 2023

8/10 Good

Jaime Soto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy tranquila la zona
Stayed 4 nights in Jul 2023

10/10 Excellent

Dale, Winnipeg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff, and open- air hotel layout (with pool and water features) blended in well with surrounding jungle!
Stayed 2 nights in Apr 2023

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Good hotel
Stayed 1 night in Feb 2023

10/10 Excellent

Nelson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to the city center (downtown) area, 5 to 10 minute walk. The walk at night is safe. Also ADO bus terminal is 2 blocks away
Stayed 3 nights in Nov 2022