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Hotel Villa Mercedes Palenque offers its guests a full-service spa, 2 outdoor swimming pools, a fitness centre, and a children's pool. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. Public spaces have free WiFi. A business centre and a meeting room are available. Spa services, a terrace, and gift shops/newsstands are also featured at the family-friendly Hotel Villa Mercedes Palenque. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. This 3.5-star Palenque hotel is smoke free.
Available in all rooms: Free WiFi , Free wired internet
Available in some public areas: Free WiFi
Long-term parking (surcharge) , Self parking (surcharge) , RV, bus, truck parking (surcharge)
Hotel Villa Mercedes Palenque offers 92 air-conditioned accommodations with a safe and coffee/tea makers. 32-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a rainfall showerhead, complimentary toiletries and hairdryers. This Palenque hotel provides complimentary wired and wireless Internet access. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.
The hotel hosts a free manager's reception daily.
La Foresta – Overlooking the garden, this restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.
2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Villa Mercedes Spa / Maya. Services include massages. The spa is equipped with a mud bath and a steam room. The spa is open daily.
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Special check-in instructions:
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.
Hotel Villa Mercedes Palenque offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, debit cards and cash. For guests' safety, the property includes a fire extinguisher and a smoke detector in all accommodation.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
