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Mercure Hotel Palermo Centro

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Hotel Palermo Centro

Exterior
Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk
Exterior
Property amenity
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Room service
  • Air conditioning

Explore the area

Map
Via Stabile Mariano 112, Palermo, PA, 90139
  • Via Roma
    1 min walk
  • Politeama Garibaldi Theater
    6 min walk
  • Via Maqueda
    6 min walk
  • Palermo (PMO-Punta Raisi)
    34 min drive

Room options

View all photos for Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | Premium bedding, minibar, in-room safe, desk

Superior Double Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 Single Bed

  • 16 sq m
  • Sleeps 1
  • 1 Single Bed

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Premium bedding, minibar, in-room safe, desk

Standard Double Room, 1 Double Bed

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room, 2 Single Beds

Standard Twin Room, 2 Single Beds | Premium bedding, minibar, in-room safe, desk

Standard Twin Room, 2 Single Beds

  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

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includes taxes & fees
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About this property

Mercure Hotel Palermo Centro

Hotel with a 24-hour front desk, a quick walk to Teatro Massimo
Along with a bar/lounge, this hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Additionally, valet parking, a business centre and conference space are on-site. Housekeeping is available on request.
Mercure Hotel Palermo Centro offers 93 accommodations with minibars and a safe. Beds feature premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Mercure Hotel Palermo Centro's great location. During your stay, you're just a quick walk from Teatro Massimo. Features include free WiFi in public areas, plus a bar and a coffee shop/cafe. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the helpful staff and the location
  • Within a 10-minute walk of Regional Archaeological Museum and Teatro Massimo
  • Airport pick-up shuttle service available for a fee
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 3 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the business-friendly Mercure Hotel Palermo Centro. A shuttle from the airport to the hotel (available 24 hours) is available for a fee. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Palermo hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:00 AM to 10 AM and at the weekend from 7:00 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Parking on site (EUR 25 per night)
  • Covered valet parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to 10 AM on weekdays and 7:00 AM to 10:00 AM on weekends; EUR 7 for adults and EUR 7 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Family friendly

  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 3 meeting rooms
  • 431 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (89 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (99 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 9 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 25.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 4 nights. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 7 for adults and from EUR 7 for children
  • Airport shuttle fee: EUR 45 per vehicle
  • Self-parking fee: EUR 25 per night
  • Valet parking fee: EUR 25 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Mercure Hotel Palermo Centro offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 9 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • To adhere to national/local laws, air conditioning may be restricted to certain hours during certain times of the year.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Mercure Hotel Palermo
Mercure Hotel Palermo Centro
Palermo Centro
Accor Palermo Centro
Mercure Palermo Centro Hotel Palermo
Mercure Palermo Centro Sicily
Mercure Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel
Mercure Hotel Palermo Centro Palermo
Mercure Hotel Palermo Centro Hotel Palermo

Mercure Hotel Palermo Centro Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 395 out of 1026 reviews" "
Rating 8 - Good. 458 out of 1026 reviews" "
Rating 6 - Okay. 125 out of 1026 reviews" "
Rating 4 - Poor. 32 out of 1026 reviews" "
Rating 2 - Terrible. 16 out of 1026 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Horacio

Liked: Cleanliness, staff & service, property conditions & facilities
Location close to historical part of the city
Stayed 1 night in Aug 2024

8/10 Good

Jackie

Liked: Cleanliness, staff & service
I love that this hotel was so close to everything. It was within walking distance. The only negative experience I’ve had, is I went out in the city for some toiletries and when I came back, there was a man sitting in my room watching TV. Also, when I came back to my room, a different day From an Excursion my room door was left slightly a jar. Luckily nothing was taken from my room and staff was able to accommodate me and move me to a different room where I felt more safe.
Stayed 11 nights in Aug 2024

10/10 Excellent

Jan, Playa Vista

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Mercure is located in a very central place in the city near shopping and dining. I was able to walk easily to the entry point for the Hop on Hop Off Bus. The staff was very helpful and the breakfast was ample. I would have preferred if the air conditioner could go down 1 or 2 more degrees, but it was still comfortable. We had a car and had no trouble finding street parking relatively close - one day right in front!
Stayed 4 nights in Aug 2024

8/10 Good

John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Car parking by valet, front desk very helpful. Good location
Stayed 2 nights in Jul 2024

8/10 Good

Xiao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

2/10 Terrible

Stephen

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The air conditioner is horrible it’s on but barely works was sweating all night couldn’t sleep. The area around this hotel is dirty the buildings are full of grafitti and the streets are littered with so much garbage. There is dog feces every 20 feet on the side walks in this area. They call it 4 star it’s a 2.5 at best. I wouldn’t recommend this one to anyone. The buffet was mediocre at best. The staff was nice and friendly and the bar in lobby decent. Wasn’t was we were expecting at all.
Stayed 2 nights in Jun 2024

10/10 Excellent

frank

Stayed 1 night in Jun 2024

8/10 Good

Tomasz

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Winson

Stayed 1 night in May 2024

10/10 Excellent

Olga

Stayed 1 night in May 2024

10/10 Excellent

Maria

Travelled with group
Liked: Amenities
Cleanliness
Stayed 2 nights in May 2024

10/10 Excellent

Glinda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well located, clean and comfortable.
We stayed 3 nights at Mercure Hotel Palermo Centro. We were able to explore by foot from the hotel and felt very safe. It was very clean and comfortable. I highly recommend a stay at this hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Stayed 2 nights in Apr 2024

8/10 Good

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2024

10/10 Excellent

Peter

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was first class
Stayed 3 nights in Apr 2024

8/10 Good

Kuo-Sheuan

Stayed 1 night in Mar 2024

10/10 Excellent

Nina, New Orleans

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and helpful staff. Modern nice hotel with a delicious breakfast. Rental car office just down the street. Rooms were very quiet with good soundproofing, comfortable beds and modern baths. All around was the perfect choice for us.
Stayed 2 nights in Mar 2024

10/10 Excellent

Bhupinder

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service
Stayed 1 night in Mar 2024

8/10 Good

Anita

Stayed 3 nights in Mar 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good, clean, basic chain hotel
Stayed 1 night in Mar 2024

8/10 Good

Manuel

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was excellent.
Stayed 4 nights in Mar 2024

8/10 Good

Jimmy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We booked a taxi transportation from Palermo to the airport .The receptioist booked for us and told us it was only 50Euro flat rate. When we got to the airport the taxi driver said it was 70 Euro. He said he had to make a little detour because of accident. But we did not see much of a detour because the inbound ws about the same distance. There is on way to argue with the driver since we were limited in Italian. He did not put on meter and word just came out of his mouth. I will write to the hotel and let them know do not use this taxi company or this taxi driver in the future. Not an honest person.
Stayed 2 nights in Mar 2024

10/10 Excellent

Nina, New Orleans

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is modern and very comfortable. I have trouble sleeping and my bed was great with lovely linens. Also the room was very quiet with good soundproofing. I had a huge balcony on the 7th floor with a city view. All of the staff were very pleasant. I especially liked Martina and Valeria who were so helpful. Great breakfast included. No negatives at all and we stayed 7 days!
Stayed 7 nights in Mar 2024

10/10 Excellent

Steven Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were large and comfortable. Staff were very helpfull. Breakfast was very good. Hotel in a very good location.
Stayed 6 nights in Feb 2024

10/10 Excellent

Michael, Las Vegas

Liked: Cleanliness, staff & service, amenities
Merecure hotels never disappoint. Staff were superbly trained and professional from top to bottom. I speak from experience as I spent forty years in front office and housekeeping management.
Stayed 1 night in Feb 2024