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5.0 out of 5

"Not as pretentious are many 'Resort' hotels, just an exclusive, almost private retreat with amazing beaches, fabulous food, an excellent bar and super ... " More

By a verified traveller on Fri 12 Jan 2018

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Seafeather Villa

Bed Count 1 King Bed Maximum Occupancy 6 Max

Southern Cross Villa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Seahorse Villa

Bed Count 2 King Beds Maximum Occupancy 4 Max

Palm View

Bed Count 1 King Bed Maximum Occupancy 2 Max

Superior Beachfront

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Description

During your stay at Palm Island Resort & Spa, you're just a quick walk from Windward Islands. Free breakfast, free WiFi in public areas and a free ferry terminal shuttle are available.

  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy international cuisine with a beachfront location at Royal Palm Restaurant, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the outdoor pool
  • Indulge with manicures and pedicures, hot stone massages or body scrubs at the spa
  • Services include tour or ticket assistance, a porter and luggage storage
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Steps from Windward Islands and 13 minutes by car from Chatham Bay Beach
  • Free ferry terminal shuttle service

Palm Island Resort & Spa ratings based on 1 Verified Reviews

Review Summary
5.0 out of 5 5.0 out of 5.0
Room cleanliness 5.0 out of 5.0
Service & staff 5.0 out of 5.0
Room comfort 5.0 out of 5.0
Hotel condition 5.0 out of 5.0

Guest reviews for Palm Island Resort & Spa

Couples (1)
5 out of 5

OUR BEST CARIBBEAN HOLIDAY EVER

Pros: Almost everything. It is not trying to impress, it just does!
Cons: It would be nice to have an on-site scuba diving facility.
Location: Access to Palm Island via Union Island using SVG Air restricts dates (if coming from St Lucia).
Not as pretentious are many 'Resort' hotels, just an exclusive, almost private retreat with amazing beaches, fabulous food, an excellent bar and superb staff (who are allowed to interact with the guests and who have a great sense of humour). This fantastic island is not like some of the Mexico/Florida resorts, or cruises, where 'fun' has to be fully organised - activities and interesting excursions are available but the more discerning guest is left to do as much or as little are they want. Bike rides or walks round the island are a must to explore some of the deserted beaches which come complete with isolated hammocks. The pool area is always quiet and peaceful. The iguanas and land turtles seem to like it here, and if you are very lucky (we were) you might experience the hatching of turtles. It would be unfair to single out any one member of staff, they are all great.

Posted by , from Yorkshire, England on 12 Jan 2018

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Comment from Hotel Management

16 Jan 2018 by Management

Hello Mark, Thank you for you feedback and comments. They are appreciated. We trust you will only have fond memories of your stay and we would love to welcome you back anytime.

About the Palm Island Resort All Inclusive

Location Palm Island, Palm Island,

Renovations + Closures

This property is closed from 13 September 2024 to 31 December 2025 (dates subject to change).

All-inclusive Details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes
Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

  • All buffet and à la carte meals, snacks and beverages included
  • In-room minibar (non-alcoholic beverages included)

Activities and facilities/equipment
All on-site activities and use of facilities and equipment are included.

Water activities

  • Kayaking
  • Sailing
  • Snorkelling
  • Surfing/body boarding

Land activities
  • Cycling
  • Fitness facilities
  • Tennis

Lessons/classes/games
  • Yoga

Other inclusions

  • Transport to off-site activities

Not included

  • Scuba-diving excursions
  • Scuba-diving lessons
  • Spa/beauty facilities and services
  • Activities and services offered by independent operators
  • Off-site tours

  • Kayaking included
  • Sailing included
  • Surfing/bodyboarding included
  • Buffet-style meals included
  • A la carte dining included
  • Fitness facilities included
  • Tennis included
  • Scuba diving excursions not included
  • All available drinks included
  • Bicycling included
  • Spa/beauty facilities and services not included
  • Activities/services from independent operators not included
  • Offsite tours not included
  • Scuba diving lessons not included
  • Yoga classes/lessons included
  • Service charge included
  • Transport to offsite activities included
  • Additional service charge accepted
  • All meals included
  • Surcharge for bottled wine
  • Minibar (only non-alcoholic drinks included)
  • All on-site activities, and facilities and equipment included
  • All non-motorized water sports included
  • Snorkelling included

Property Features

Palm Island Resort & Spa is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities. Step outside to unwind on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Palm Island Resort & Spa, pamper yourself with a treatment at the full-service spa or have fun in the sun with activities such as snorkelling and sailing. Free breakfast is served daily. There are 2 restaurants on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a beach bar. Public spaces have free WiFi. This all-inclusive property also offers an outdoor pool, outdoor tennis courts and a fitness centre. Smoking is allowed in designated areas at this 4-star Palm Island property.

  • 43 guestrooms or units
  • 2 levels
  • 21 buildings
  • 2 dining venues
  • 2 bars or lounges
  • Buffet breakfast (free)
  • Beach lounge chairs
  • Towels for the beach
  • Umbrellas for the beach
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Front desk (limited hours)
  • Storage area for luggage
  • Tour and ticket information
  • Wedding services available
  • Pool or billiards table
  • Library
  • Terrace
  • Garden
  • Gift shop
  • Television in lobby
  • On-site shopping
  • Bellhop
  • Smoking in designated areas
  • Bar on the beach

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi

Transport

  • Property shuttles: Free ferry terminal shuttle

Room Amenities

Palm Island Resort & Spa offers 43 accommodations, which are accessible via exterior corridors and feature minibars and a safe. This individually decorated and furnished accommodation has separate sitting areas. Pillowtop beds feature premium bedding. This Palm Island property provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, dressing gowns, designer toiletries and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. Housekeeping is provided on a daily basis.

  • Sitting area
  • Pillowtop beds
  • Minibar
  • Coffee maker
  • Luxury bedding
  • Combined shower/bath
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Dressing gowns
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Exterior corridor access
  • Climate control
  • Ceiling fan
  • Ensuite bathroom
  • Unique furnishings
  • Unique decor
  • Wardrobe or cupboard
  • Toothbrush and toothpaste
  • Desk chair

Food & Drink

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.

Royal Palm Restaurant – This beachfront restaurant specialises in international cuisine and serves breakfast, dinner and light fare. Guests can enjoy al fresco dining (weather permitting).

Sunset Grill – This beachfront restaurant specialises in international cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Open daily.

Sunset Bar – This bar is located on the beach. Open daily.

Royal Palm Bar – This bar is located on the beach. Open daily.

Nearby Activities

A private beach, an outdoor tennis court and complimentary bicycles are featured at the property. In addition to an outdoor pool, other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Snorkelling on site
  • Free bicycles on site
  • Boat on site
  • Hiking/biking trails on site
  • Kayaking on site
  • Yoga classes/instruction on site
  • Ecotours nearby
  • Boat tours nearby
  • Sailing on site
  • Sailboat on site
  • Water sports equipment
  • Scuba diving nearby

Spa Services

The on-site spa has 2 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. The spa is open daily.

  • Number of treatment rooms 2
  • Couples treatment rooms
  • Manicures and pedicures
  • Body treatments
  • Body wraps
  • Facial treatments
  • Body scrubs
  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Sports massage
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 16

Special check-in instructions:

Guests must transfer via aeroplane or boat to the property. Guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking. This property offers transfers from the ferry terminal. To arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:00 AM - 11:00 PM. To make arrangements for check-in, please contact the property at least 72 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.

Inter-Island transfers are required to reach the property, located on Palm Island. From Barbados, guests must take a connecting flight to Union Island Airport where they will be picked up and taken by boat to Palm Island. Guests are required to pay the transfer fees for inter-Island flights between Barbados and Union Island. The transfer fee is USD 599 per person. Guests must contact this property’s Florida office 72 hours after booking to book their roundtrip inter-island transfer ticket from Grantley Adams International Airport (BGI) to Union Island Airport.

To get to the property, guests need to transfer by aeroplane or boat. Transfers need to be confirmed by contacting the property at least 72 hours before travel on the number on the booking confirmation. Palm Island Resort & Spa offers transfers from the ferry terminal. Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children younger than 16 are not allowed at this adults-only property. All guests 16 and older are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • Pets and service animals are not allowed at Palm Island Resort & Spa

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards; cash is not accepted

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guest room reservation. This property accepts Visa, Mastercard and Discover. Cash is not accepted.

  • Front desk opens daily at 7:00 AM
  • Front desk closes daily at 11:00 PM
  • Property does not require health documentation at check-in
  • Guest accommodation is sealed after cleaning
  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Caters to adults only
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Car not required
  • Staff wears personal protective equipment
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • Onsite COVID-19 testing (Antigen) is available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Service animals not allowed
  • Minimum guest age is 16
  • Minimum age for COVID-19 test requirement: 12
  • No gap period between guest stays

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 2.96 per room, per night
  • Resort fee: USD 24 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 599.00 per person (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Palm Island Resort All Inclusive
  • Palm Island Resort All Inclusive Palm Island
  • Palm Island
  • Palm Island Resort All Inclusive All-inclusive property
  • Palm Resort Inclusive Palm
  • Palm Island Resort Spa
  • Palm & Spa Inclusive Palm
  • Palm Island Resort All Inclusive
  • Palm Island Resort & Spa Palm Island
  • Palm Island Resort & Spa All-inclusive property
  • Palm Island Resort & Spa All-inclusive property Palm Island

You should know

  • This is an adults-only property and guests under 16 years old aren't allowed.
  • Pets and service animals are not allowed on site.
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