Unfortunately, my experience at this hotel in Palm Springs was very disappointing. During my stay, I was the victim of a robbery. Someone forced the door to my room and stole my laptop. While the hotel manager was very kind and tried to assist me, he informed me that the owner does not take responsibility for stolen items, which I found unacceptable.
I also discovered that the security cameras are not functional; they are merely for show and have no actual connection, which adds to the lack of safety. The hotel’s location is particularly concerning, as it is right next to the desert, in a very dark and isolated area, making it even more dangerous for guests.
The property is in dire need of updates, both in terms of security and modernization. In its current condition, I would not recommend this hotel to anyone until serious improvements are made to ensure the safety and comfort of its visitors.