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The Cole

3.5 star property

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Photo gallery for The Cole

Outdoor pool, free pool cabanas, pool umbrellas
Suite, 1 King Bed | View from room
Outdoor pool, free pool cabanas, pool umbrellas
Exterior
Suite, 1 King Bed | Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Free WiFi
  • Restaurant

Explore the area

Map
2323 N Palm Canyon Dr, Palm Springs, CA, 92262
  • Palm Springs Square Shopping Center
    ‪4 min walk‬
  • Palm Springs Visitor Center
    ‪15 min walk‬
  • Desert Regional Medical Center
    ‪2 min drive‬
  • Palm Springs, CA (PSP-Palm Springs Intl.)
    ‪13 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible

Room, 1 King Bed, Accessible | Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed, Accessible

  • 26 sq m
  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed

  • 35 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Room, 1 King Bed

  • 23 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Balcony

Suite, 1 King Bed, Balcony | Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Suite, 1 King Bed, Balcony

  • 37 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, 1 King Bed, Balcony

Superior Suite, 1 King Bed, Balcony | Pillow-top beds, in-room safe, laptop workspace, blackout curtains

Superior Suite, 1 King Bed, Balcony

  • 49 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Pool

Riviera Resort Palm Springs

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
3.8 out of 5, Good, (2197)
The price is €532
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Riviera Resort Palm Springs

About this property

The Cole

Aparthotel with an outdoor pool, near San Jacinto Mountains
Along with an outdoor pool, this smoke-free aparthotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include Access to hot tub, self parking and concierge services. Each apartment provides a coffee/tea maker and a dining table, plus a pillowtop bed and a flat-screen TV with digital channels. A hairdryer, a safe and an iron/ironing board are among the other amenities that guests will find. Housekeeping is available on request.
The Cole offers 30 accommodations with a safe and coffee/tea makers. Beds feature pillowtop mattresses. 40-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An outdoor pool and Access to hot tub are on site.
During your stay at The Cole, you're just a quick walk from Palm Springs Square Shopping Center. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant. Built in 1959, this comfortable aparthotel has 30 apartments over 2 floors. A pillowtop bed and a flat-screen TV are available in each apartment.
  • Each apartment offers a pillowtop bed, a flat-screen TV and a coffee maker
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include a concierge and a virtual front desk
  • Just a 3-minute drive from San Jacinto Mountains and a few minutes from Palm Springs Art Museum
The Cole offers its guests an outdoor pool and Access to hot tub. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

The Cole also features concierge services, express check-in, and express check-out. For a fee, parking is available.

This 3.5-star Palm Springs aparthotel is smoke free.

The Cole has a restaurant on site.

Languages

English, French, Spanish

Property amenities

Pool/Spa

  • Free pool cabanas
  • Outdoor pool
  • Pool umbrellas
  • Spa tub

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Uncovered parking on site (USD 15 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Coffee/tea maker
  • Water dispenser

Dining

  • A bar/lounge
  • A restaurant
  • Dining table

Bedrooms

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Living spaces

  • Dining table
  • Window screens

Entertainment

  • 40-inch flat-screen TV with digital channels
  • Streaming services

Work spaces

  • Laptop workspace

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (107 centimetre high)
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)
  • Iron/ironing board
  • Mobile key entry
  • Safe
  • Virtual front desk

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 2 floors
  • 30 units
  • Bed sheets changed on request
  • Built in 1959
  • Bulk dispensers for toiletries
  • Eco-friendly toiletries
  • Electric car charging station
  • Housekeeping (on request)
  • Property does not allow children
  • Recycling
  • Solar energy
  • Towels (changed on request)
  • Water dispenser

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with special check-in instructions and an access code; access will be through a private entrance
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
A virtual front desk provides assistance to guests
Guests are recommended to download the property's The Cole Hotel mobile app before check-in

Access methods

Access code, private entrance

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children 18 and younger are not allowed at this property. All guests older than 18 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: USD 15 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen fee: USD 50 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property uses solar energy
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests planning to arrive outside of normal check-in hours will receive an email before arrival with check-in information and an access code. Guests can access their accommodation through a private entrance. A virtual front desk provides assistance to guests. Guests are recommended to download the property's The Cole Hotel mobile app before check-in.
Property Registration Number 20026464

We should mention

  • Children 18 years old and younger aren't allowed at this property.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

The Cole Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 140 out of 254 reviews
Rating 8 - Good. 50 out of 254 reviews
Rating 6 - Okay. 30 out of 254 reviews
Rating 4 - Poor. 21 out of 254 reviews
Rating 2 - Terrible. 13 out of 254 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

DAVID JONES, Sherwood Park

Stayed 7 nights in Nov 2024

6/10 Okay

Peter

Travelled with partner
Liked: Property conditions & facilities
Disliked: Amenities
The website indicated that the property was 18 only. Much to my disappointment, there were children running around.
Stayed 1 night in Nov 2024

10/10 Excellent

Jesse

Business traveller
Liked: Cleanliness, room comfort
A great stay
Had a great trip! I spent five nights here for a conference and an opportunity to get back to California and see old friends. For the able-bodied, it's an easy enough walk to downtown, and for all it would be a quick ride. Taunted me with a view of one of my longtime favorite climbing spots atop the mountains. I didn't realize when I booked it, but I THINK it's now a Sonder property (apologies if I'm mistaken), and I've stayed with Sonder several times over the past year and I've been very happy. So long as you're fine being left alone and don't need room service and housekeeping each day (I don't), I think it's perfect. Not sure if it was a blip, but the pool/hot tub seemed to need upkeep when I first arrived, but upkeep happened and I very much enjoyed the hot tub, especially before heading to the airport on my final morning. My only slight complaint about my room is that, provided the curtains are open, it gets great natural light during the day but otherwise could do with additional interior lighting.
Stayed 5 nights in Nov 2024

10/10 Excellent

Shannon

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Reymundo

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, amenities, room comfort
Clean, updated hotel. We didn’t get to hang out poolside as much as we hoped due to being busy doing other things in town but the pool and hot tub were great the brief time we did utilize them. The staff were all friendly and very helpful. Would recommend!
Stayed 4 nights in Oct 2024

8/10 Good

Chelsea

Liked: Cleanliness, property conditions & facilities
No big issues with my stay and I could see myself booking this property again. It's located off the main drag a bit so the neighborhood and general building were quiet when I was there. However the walls were a little thin and I could hear my neighbor talking and later snoring. I also wished the ac ran a little colder, it felt warmer than what I had it set to and kept switching off though I don't think it hit that temp. The facilities were very nice and clean though and the pool looked nice and the woman who checked me in was also very nice. It was overall a good deal especially if you're just staying a night. Also if you're not familiar with the area, it's close to the main strip of restaurants but Palm Springs generally isn't a big walking town especially after dark since they don't use street lights. I walked to my dinner destination but was in some pretty dark quiet areas at times though I know the area is safe so I wasn't worried.
Stayed 1 night in Nov 2024

4/10 Poor

Kimberly

Liked: Cleanliness
Disliked: Room comfort
Too low key
This hotel was recently purchased by an out of town company. The property seems neglected and understaffed. If you want somewhere super low key to rest your head and you aren’t looking for any services or amenities, this will do. But it completely lacks any kind of vacation vibes. Pool walls need to be scrubbed, dead bees on the deck, half dead plants are too sparse. Cute outdoor bar area has potential but it’s never open. Was told Freddie the chef and owner of the dinner-only restaurant could pour a drink, but there wasn’t a smooth process for requesting that, nor a drink list, awkward. Someone had their large dog on the pool deck and it was barking loudly in the morning. I poked my head out and the owners clearly had no control over the dog nor took the dog off the deck. Unacceptable, this was a major noise disturbance. I come to PS from LA to get away from barking dog noise pollution.
Stayed 2 nights in Oct 2024

8/10 Good

Kevin

Liked: Cleanliness, amenities, property conditions & facilities
This is a great PS option on the North end of town. Only a 10 min drive a South to all the galleries and shopping in the core areas. It was fairly empty while I was there so I can’t comment on room noise and I stayed on the second level so no one was above me. It is a classic roadside “motel” vibe with a modern overhaul. I’d definitely choose the Cole again.
Stayed 5 nights in Oct 2024

10/10 Excellent

ALFREDO

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

James

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

Melissa

Travelled with family
Liked: Cleanliness, room comfort
Not very good communication with staff.
Stayed 1 night in Oct 2024

10/10 Excellent

William

Liked: Cleanliness, property conditions & facilities
Great place. Very unique.
Stayed 2 nights in Oct 2024

10/10 Excellent

Partho

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were very inviting, friendly and awesome.
Stayed 2 nights in Sep 2024

6/10 Okay

Jennifer, Lakewood

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
The air conditioning unit was not strong enough for the unit
Stayed 3 nights in Oct 2024

10/10 Excellent

Hanna-Marie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Chantelle was awesome! Great customer service, everything is done through text/website communication which is convenient. Parking was easy. I traveled during off season , in September therefore the hotel wasn’t as busy, which I prefer. My only complaint was that items were left in the refrigerator and also in the trash can, other than that awesome stay!!
Stayed 1 night in Sep 2024

10/10 Excellent

Lawayne

Liked: Cleanliness, property conditions & facilities
Love love love
Stayed 1 night in Sep 2024

10/10 Excellent

Tonja

Liked: Cleanliness, room comfort
Just need a fan on all night. AC was on & off. Waking me up.
Stayed 5 nights in Sep 2024

8/10 Good

Jose

Liked: Cleanliness, amenities, room comfort
Stayed 1 night in Sep 2024

4/10 Poor

Benjamin

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed here for 4 days and boy had the place gone down hill. Saunder has made this a personless operation so you better hope you don’t need anything extra while you’re at the hotel. They charged me for extended check out on the app and then did not reflect that until brought it to their attention. They charge for parking on their app as well $15 which is outrageous. Random stuff in the room was broken. Lamps were not in good repair, bathroom was dirty, and no more free water. The ice machine was also broken. Barged in on me naked my last day because they forgot to reflect late check out. I don’t think I’ll be staying there again. Hard pass.
Stayed 3 nights in Sep 2024

10/10 Excellent

Frank

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

MIR

Liked: Cleanliness, amenities, property conditions & facilities
Exceptionally clean and loved the contactless check in and check out that even includes using your phone as a key!
Stayed 2 nights in Sep 2024

10/10 Excellent

Cristina

Liked: Cleanliness, room comfort
5 stars
Love it so much very clean cheap and nice 🙂
Stayed 2 nights in Aug 2024

10/10 Excellent

Stoney

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Perfect get away place.
Stayed 3 nights in Aug 2024

10/10 Excellent

FRANCISCO

Liked: Cleanliness, property conditions & facilities
It was a very pleasant experience!
Stayed 1 night in Aug 2024