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 Mallorca Island •1 Room
 Mallorca Island • 1 Room
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Alua Leo

4-star property
C/ Manuela de los Herreros nº12, Palma de Mallorca, Mallorca 09 725 22 184
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4.1 out of 5
Very good!
See all 27 ebookers Reviews

"We stayed for 2 nights here, which was really easy to get to from the airport on the local bus. The hotel was very busy but you could still manage to ... " More

By a verified traveller on Sat 21 Apr 2018

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Double Room, Balcony (2 adults + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Double Room Single Use, Balcony

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room, Balcony (1 adult + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room, Balcony (2 adults)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Double Room Single Use, Balcony, Pool View

Bed Count 1 Full Bed Maximum Occupancy 1 Max

Double Room, Balcony, Pool View (1 adult + 1 child)

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at Alua Leo. During your stay, you're just a quick walk from Playa de Palma. Features include free WiFi in public areas, plus 2 outdoor pools and a restaurant.

  • Free WiFi
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include a business centre, a meeting room and conference space
  • On-site recreation includes bicycles to rent
  • Just a 3-minute walk from Playa de Palma and 13 minutes by car from Port of Palma de Mallorca

Alua Leo ratings based on 27 Verified Reviews

Review Summary
4.1 out of 5 4.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 4.0 out of 5.0
Room comfort 4.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Alua Leo

Everyone (20) Couples (2)
4 out of 5
We stayed for 2 nights here, which was really easy to get to from the airport on the local bus. The hotel was very busy but you could still manage to find some space, if you wanted it. There was a good choice of food and we were very close to shops and bars. Our only criticism is that we didn't have any hot water on the 2nd night when showering, which was frustrating.

Posted by , from Dorset on 21 Apr 2018

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5 out of 5

GOODLOCATION

Pros: EVERYTHING
Cons: NOTHING
Location: LOCATION GOOD BEACH 500M BIKE HIRE AND BARS
HOTEL WAS GREAT FOOD GOOD ROOM FANTASTIC VIEWS EXCELLENT

Posted by , from LANCASHIRE on 2 Feb 2018

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3 out of 5

Nice hotel good value for money

Location: Yards from the promenade shops and beach
Rooms are clean newly refurbished and spacious however there are no drawers. Food is of good quality but quite random nothing seems to go together and you have a fight on your hands to get past the big European male guests who think nothing of elbowing a woman. Very little atmosphere in the hotel bar/pool bar but not that important as the hotel is literally on the beach front we didn't stay in any night,lots of little bars and life on the promenade. If you arrive in the morning you will not get your room till 1pm we asked where we could change as we had 3 hours to wait and were told to get changed in the luggage storage room. Overall was a lovely break but neither because of this hotel or despite it

Posted by , from England on 19 Jul 2017

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3 out of 5

Lacks the finishing touches

Room is modern and crisp. Newly returbed. Had a room for 3. Only had two sets of towels and on the balcony 1 chair, no table. Our room overlooked bins. Not great at all! The pool area hasn't had the refurb the photos suggested. Easy to get a subbed so long as you are not going down any later than lunch time. Would have liked to have seen some more typically Spanish food on the menu. Lots of choice but hard to put a meal together. Staff were on the whole abit miserable. We were told check in was 1pm. Reception tried to tell us 2pm. Our room was ready st 1.30. We got told to get our pool stuff on in the luggage hold area! Not the best to be honest. Entertainment the one night we saw any was appalling ! Good location for a short break though

Posted by , from O on 19 Jul 2017

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4 out of 5
Rauhallinen, hyvä ruoka, ystävällinen henkilökunta

Posted by on 9 Feb 2024

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5 out of 5

Posted by on 2 Feb 2024

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4 out of 5
Overall a nice and good hotel and we enjoyed our stay a lot at Alua Leo. The stuff is friendly and there is a variety of food at the buffet. The food is ok and is slightly changing from day to day. Sometimes while grabing some dishes it could happen that they are not spotlessly clean but this is no problem because someone can rub them clean in no time. Also really interesting was the shower, expecting a fully transparent shower cabin while sharing the room not with your partner, you definitly would not to be missing out on something.

Posted by on 6 Jan 2024

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4 out of 5
War alles gut.

Posted by on 25 Nov 2023

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4 out of 5

Posted by on 19 Sep 2023

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Comment from Hotel Management

17 Oct 2023 by J. Serrano - Guest Manager

Dear Francois,Thank you very much for taking the time and sharing with us and the rest of the Hotels.com followers your last experience with us at the Hotel Alua Leo and thank you for a great score! We hope to see you soon!Best Regards,

5 out of 5
Veoma lijepo iskustvo.

Posted by on 11 Sep 2023

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Comment from Hotel Management

17 Sep 2023 by J. Serrano - Guest Manager

Dear Zlatko,Thank you very much for taking the time to share and rate your stay at the Hotel Alua Leo. It is great to know that you enjoyed your stay and have nices memories of your holidays.Thank you for choosing the Hotel Alua Leo for your vacation and I look forward to welcoming you back to our home at any time.Best Regards,

About the Alua Leo

Location C/ Manuela de los Herreros nº12, Palma de Mallorca, Mallorca 7610

Property Features

As a guest of Alua Leo, you'll find 2 outdoor swimming pools, a seasonal outdoor pool, and a children's pool. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and a meeting room. A terrace, tour/ticket assistance, and a garden are also featured at the eco-certified Alua Leo. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 4-star Palma de Mallorca hotel is smoke free.

  • 1 building
  • 280 guestrooms or units
  • 5 levels
  • Built in 1973
  • Deli
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Storage area for luggage
  • Tour and ticket information
  • Pool or billiards table
  • Terrace
  • Garden
  • ATM
  • Lift
  • No smoking on site
  • Water dispenser
  • Bar or lounge
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of outdoor pools - 2
  • Children's pool
  • Free WiFi
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator
  • Free cots/infant beds

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Self parking (surcharge) , Parking (limited spaces)

Transport

  • Parking: Self parking available for a surcharge

Room Amenities

Alua Leo offers 280 accommodations with minibars and a hairdryer. Rooms open to balconies. Digital televisions are provided. Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Private balcony
  • Minibar
  • Television
  • Digital channels
  • Fridge
  • Shower
  • Cots (free)
  • Housekeeping (daily)
  • Hairdryer
  • Safe (surcharge)
  • Telephone
  • Desk
  • Blackout curtains
  • Climate control
  • Ensuite bathroom
  • Wardrobe or cupboard

Food & Drink

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 8:30 AM.

Alua Leo has a restaurant serving dinner only.

Nearby Activities

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Bicycle rentals on site
  • Bicycle rentals nearby
  • Hiking/biking trails nearby
  • Windsurfing nearby
  • Snorkelling nearby

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and cash

Cashless transactions are available

Safety features at this property include a security system and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Eurocard and cash. For guests' safety, the property includes a smoke detector, a security system and window guards in all accommodation. Cashless payment methods are available for all transactions.

  • Humane animal treatment
  • Guest education on local ecosystems and culture
  • Guest accommodation is not sealed after cleaning
  • Comprehensive food waste policy
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Comprehensive recycling policy
  • Staff temperature checks are conducted regularly
  • Masks are compulsory at the property
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Water dispenser use by guests actively encouraged
  • Car not required
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Mobile key entry is not available
  • Debit cards not accepted
  • Gloves are available to guests
  • Food service has been amended for enhanced safety
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is available
  • Property follows regional sanitisation guidelines Safe Tourism Certified (Spain)
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Online penalty collection

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5 for children
  • Uncovered self-parking fee: EUR 4 per night
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • In-room safe fee: EUR 3 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Hotel Leo Roc
  • Hotel Roc Leo
  • Hotel Roc Leo Playa de Palma
  • Leo Roc
  • Roc Leo
  • Roc Leo Hotel
  • Roc Leo Playa de Palma
  • Hotel Roc Leo
  • Alua Leo Hotel
  • Alua Leo Palma de Mallorca
  • Alua Leo Hotel Palma de Mallorca

You should know

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • The seasonal pool will open in May and close in October.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.

Awards & Affiliations

Eco-certified property

This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

  • Biosphere
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.