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Hotel Amic Can Pastilla

2.0 star property

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Photo gallery for Hotel Amic Can Pastilla

Beach nearby
Reception hall
Exterior
Front of property
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
Carrer d'Oratge, 4, Palma de Mallorca, Palma de Mallorca, Mallorca, 07610
  • Platja de Can Pastilla
    ‪2 min walk‬
  • Palma Aquarium
    ‪15 min walk‬
  • FAN Mallorca Shopping
    ‪3 min drive‬
  • Palma de Mallorca (PMI)
    ‪8 min drive‬

Room options

View all photos for Standard Triple Room

In-room safe, desk, free WiFi, bed sheets

Standard Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

View all photos for Family Room

In-room safe, desk, free WiFi, bed sheets

Family Room

  • 18 sq m
  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room

In-room safe, desk, free WiFi, bed sheets

Standard Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Superior Double Room

In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed OR 1 Single Bed

View all photos for Standard Single Room

In-room safe, desk, free WiFi, bed sheets

Standard Single Room

  • 14 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Single Room

In-room safe, desk, free WiFi, bed sheets

Superior Single Room

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Triple Room

In-room safe, desk, free WiFi, bed sheets

Superior Triple Room

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Single Bed

Similar properties

Front of property

Hotel Amic Gala

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
3.7 out of 5, Good, (419)
The price is €63
for 1 room
includes taxes & fees
30 Mar - 31 Mar
Hotel Amic Gala

About this property

Hotel Amic Can Pastilla

Hotel with a 24-hour front desk, a short walk to Playa de Palma
Along with a bar/lounge, this smoke-free hotel has a meeting room and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a TV in a common area and a front desk safe are on-site.
Hotel Amic Can Pastilla offers 77 accommodations with a safe. Satellite televisions are provided. Bathrooms include a bath.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Amic Can Pastilla, you're just a quick walk from Playa de Palma. You'll find features such as free WiFi in public areas, plus a bar and a round-trip airport shuttle (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Amenities include a front desk safe, a meeting room and multilingual staff
  • On-site recreation includes bicycles to rent
  • Just a 4-minute walk from Playa de Palma and 13 minutes by car from Port of Palma de Mallorca
  • Airport, ferry terminal and theme park shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Hotel Amic Can Pastilla, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. An airport shuttle at scheduled times and a theme park shuttle are available for a fee. Hotel Amic Can Pastilla also features a front desk safe, a television in common area, and a lift.

This Palma de Mallorca hotel is smoke free.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge) at scheduled times
  • Ferry terminal shuttle (surcharge)
  • Theme park shuttle (surcharge)

Food and drink

  • A bar/lounge

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

More

  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the ferry terminal and airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 13 lb per pet)
  • Pets cannot be left unattended
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Hotel Amic Can Pastilla offers transfers from the ferry terminal and airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Can Pastilla Hotel
Can Pastilla Playa de Palma
Hotel Can Pastilla
Hotel Can Pastilla Playa de Palma
Hotel Amic Can Pastilla Playa de Palma
Hotel Amic Can Pastilla
Amic Can Pastilla Playa de Palma
Amic Can Pastilla
Hotel Amic Can Pastilla Hotel
Hotel Amic Can Pastilla Palma de Mallorca
Hotel Amic Can Pastilla Hotel Palma de Mallorca

Hotel Amic Can Pastilla Reviews

Reviews

6.4
Rating 10 - Excellent. 54 out of 414 reviews
Rating 8 - Good. 123 out of 414 reviews
Rating 6 - Okay. 119 out of 414 reviews
Rating 4 - Poor. 69 out of 414 reviews
Rating 2 - Terrible. 49 out of 414 reviews

7.0/10

Cleanliness

7.0/10

Staff & service

5.8/10

Amenities

5.8/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Thanh

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good service, excellent buffet, good facilities. except a little far from center of town.
Stayed 7 nights in Sep 2024

4/10 Poor

Daniel

Travelled with partner
Disliked: Staff & service, amenities
Was close to the beach.
Stayed 3 nights in Jun 2024

10/10 Excellent

agnes

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Jacqueline

Stayed 1 night in Sep 2023

4/10 Poor

Emma

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

4/10 Poor

John

Travelled with group
Disliked: Property conditions & facilities
My trip
Not very nice at all and for paying for what I did for the room I would have expected a lot better or at least 60% cheaper only thing good was the location
Stayed 1 night in Aug 2023

4/10 Poor

John

Travelled with group
Disliked: Cleanliness, property conditions & facilities, room comfort
My trip
Bit of a dump for the price paid for it
Stayed 1 night in Aug 2023

2/10 Terrible

Emmanuel Awuah

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The AC in the rooms , Ben mattress and TV are not good, is very bad and poor, I was not feeling good there. Thank you.
Stayed 3 nights in Aug 2023

2/10 Terrible

Alexandra

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
the wifi was terrible. the shower pressure was like a dripping leak. the beds were hard and the pillows awfully uncomfortable. there were ants in the room. the only plus was the aircon.
Stayed 7 nights in Jul 2023

4/10 Poor

yuyao

Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jun 2023

2/10 Terrible

gary

Liked: Cleanliness, staff & service
Bed was stiff as a board. Almost seemed like it was the box spring and they forgot to add the mattress. 6am shower and I ran out of hot water. Really?
Stayed 1 night in May 2023

10/10 Excellent

Chunqing

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to beach.
Stayed 1 night in Sep 2022

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

10/10 Excellent

Kate

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not expect much but everything was really nice! The room is not that new, but very clean and has everything you need for comfortable living. Beach is also 5 minutes away. Will definitely come there again!
Stayed 2 nights in Aug 2022

8/10 Good

Urte

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
My sister and I stayed at this hotel for a week and can say that "you get what you pay for". We got a room on the 5th floor with a big terrace and a nice view. The room had two single wooden beds (not so comfortable but ok), a tv (which didn't work but we didn't care because we came for the beach (which was 2min away)), also there were lots of cafes and restaurants, shopping. The location is just perfect (bus stops to the centre were very close, we used the Moovit app to see bus schedules). Moreover, there was another single bed in the living room/kitchen, a closet, and a mini fridge. In the bathroom, there was a mini bathtub with a shower. We were glad mostly about everything. We did have some problems with the water heater, but when we asked the receptionist to fix it - they did. We also had some problems connecting to the WiFi but didn't want to bother the staff so used our own data. BONUS One day before our end of the vacation we found out that ALL guests of Amic hotels are allowed to use the pool at another hotel across the street.
Stayed 7 nights in Aug 2022

2/10 Terrible

Claudina

Stayed 1 night in Aug 2022

4/10 Poor

Elida

Travelled with family, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
I didn’t like the staff so rude and inconvenience
Stayed 1 night in Aug 2022

2/10 Terrible

Carl

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awful!
Awful stay, awful facilities- horrible bed and tv and not clean room- do not stay at any expense
Stayed 1 night in Jul 2022

4/10 Poor

Lesley

Disliked: Staff & service, property conditions & facilities, room comfort
Booked as a cheap couple of nights while in Palma, but the hotel was SO shabby. The beds were the final straw as one mattress was old and lumpy, the other just a piece of foam. Asked the man on reception to help me with an urgent call on his land line and offered to pay, but was met with an unapologetic NO. Only redeeming feature was getting a refund for 2nd night when we couldn’t stay as we needed to sleep!
Stayed 2 nights in Jul 2022

6/10 Okay

Anita

Travelled with group
Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Diogo Miguel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2022

4/10 Poor

Sabrina

Disliked: Amenities, property conditions & facilities
Stayed 1 night in Jul 2022

10/10 Excellent

Elena

Liked: Staff & service, amenities, property conditions & facilities
Well located, close to the beach, shops, supermarkets, coffee shops. Staff freindly and welcoming. Sandra is a lovely, polite and professional. She also gave me info about taxi and shops. Easy to get in the city centre as the bus stop is just behind the building.
Stayed 4 nights in Jul 2022

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities, room comfort
Read this before! Good location but bad hotel
The hotel doesn't have cafeteria and swimming pool at its location. Guests need to go to another hotel nearby for breakfast and a swimming pool in another hotel. The elevator was old, the door stopped closing at half way for a moment before started closing entirely and elevated us to another floor. So we used stairs. The door room needs a key to access but doesn't have any lock system! So I believe someone can break in so easily with that door. It also has a safe inside but without a key, key for the safe is 3euro a day from a reception. This is ridiculous. The balcony is dirty and had an access from another room, not private! And again, The balcony door was in very bad condition in clear glass which hardly to open, close or lock from inside the room. Room is not quiet too! Towels were provided but not changed daily obviously. Only 2 tiny sample package of shampoo/shower gel and another 2 tiny bars of soap provided for the whole stay. The bathtub was terrible. The hot water was barely running and hard to control its temperature, once it was suddenly very hot like cooked water and burned me. It came with rain shower which took a minute for the water to come out! The tub was also slightly leaking, so the bathroom was flooded a bit, thus extra towels were needed to dry it. However, the location is very good. It's near the beach with only couple minutes walk, close to a bus stop which can reach the city or an airport easily. Many shops and restaurants nearby.
Stayed 4 nights in Jun 2022

10/10 Excellent

Rebekka

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great basic hotel for a beach trip
Nice basic hotel. Clean and friendly staff. 2 mins from beach and restaurants. Perfect for a quick stay in can pastilla. Great for the price.
Stayed 2 nights in Jun 2022