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Hotel Amic Horizonte

3.0 star property

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Photo gallery for Hotel Amic Horizonte

Beach nearby
Porch
Terrace/patio
Outdoor pool, open 10 AM to 6 PM, pool loungers
Beach nearby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

Map
Calle Vista Alegre, 1, Palma de Mallorca, Mallorca, 07015
  • Porto Pi Centro Comercial
    ‪6 min walk‬
  • Mallorca Casino
    ‪7 min walk‬
  • Paseo Maritimo
    ‪7 min walk‬
  • Palma de Mallorca (PMI)
    ‪22 min drive‬

Room options

View all photos for Standard Twin Room

Individually furnished, desk, blackout curtains, cots/infant beds

Standard Twin Room

  • 14 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room

Individually furnished, desk, blackout curtains, cots/infant beds

Premium Double Room

  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room, Sea View

Individually furnished, desk, blackout curtains, cots/infant beds

Superior Double Room, Sea View

  • 15 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use, Sea View

Individually furnished, desk, blackout curtains, cots/infant beds

Standard Double Room Single Use, Sea View

  • Sea view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Double Room Single Use

Individually furnished, desk, blackout curtains, cots/infant beds

Standard Double Room Single Use

  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family Room (2 adults + 2 children)

Individually furnished, desk, blackout curtains, cots/infant beds

Family Room (2 adults + 2 children)

  • Sleeps 4
  • 1 Double Bed OR 2 Single Beds

View all photos for Premium Double Room Single Use

Individually furnished, desk, blackout curtains, cots/infant beds

Premium Double Room Single Use

  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

View all photos for Family Triple Room

Individually furnished, desk, blackout curtains, cots/infant beds

Family Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Double Room, Sea View

Individually furnished, desk, blackout curtains, cots/infant beds

Double Room, Sea View

  • Ocean view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Double Room Single Use, Sea View

Individually furnished, desk, blackout curtains, cots/infant beds

Superior Double Room Single Use, Sea View

  • Ocean view
  • Sleeps 1
  • 1 Double Bed OR 2 Single Beds

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About this property

Hotel Amic Horizonte

Boardwalk/promenade Palma de Mallorca hotel in Portopí with a conference centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Additionally, a poolside bar, a snack bar/deli and a conference centre are on-site.
Hotel Amic Horizonte offers 199 air-conditioned accommodations with a hairdryer and blackout curtains. Each accommodation is individually furnished. 32-inch flat-screen televisions come with satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

An outdoor pool and a children's pool are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Amic Horizonte. During your stay, you're just a quick walk from Port of Palma de Mallorca. Features include free WiFi in public areas, plus an outdoor pool and a restaurant.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Enjoy international cuisine at Restaurante, a buffet restaurant with garden views
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes mountain biking, scooters/mopeds to rent and bicycles to rent
  • Within a 10-minute walk of Porto Pi Centro Comercial and Mallorca Casino
Hotel Amic Horizonte offers its guests an outdoor pool and a children's pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 3 meeting rooms. Event space at this hotel measures 1615 square feet (150 square metres) and includes a conference centre. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Amic Horizonte.

This 3-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 8:00 AM to 11:00 AM.
Restaurante – This poolside buffet restaurant specialises in international cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.

Languages

English, French, German, Italian, Portuguese, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily buffet breakfast available 8:00 AM to 11:00 AM for a fee: EUR 15 for adults and EUR 10 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurante

Things to do

  • Bicycle rentals
  • Billiards/pool table
  • Children's pool
  • Mountain biking
  • Outdoor pool
  • Scooter/moped rentals
  • Shopping centre
  • TV in common areas

Family friendly

  • Children's pool
  • Cot (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (1,615 square foot of space)

Outdoors

  • Garden
  • On the bay
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: EUR 35
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 35
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 12.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 0.55 per person, per night , up to 9 nights, and EUR 0.28 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 2.20 per person, per night, up to 9 nights, and EUR 1.10 thereafter. This tax does not apply to children under 16 years of age.
  • A damage deposit of EUR 50 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 15 for adults and from EUR 10 for children
  • Early check-in fee: EUR 35 (subject to availability)
  • Late check-out fee: EUR 35 (subject to availability)
  • In-room safe fee: EUR 4 per day
  • Crib (infant bed) fee: EUR 12.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system and a first aid kit
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in October.
  • Pool access available from 10 AM to 6 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Alcohol isn't allowed at Hotel Amic Horizonte.

Property is also known as

Amic Horizonte
Amic Horizonte Hotel
Amic Horizonte Palma de Mallorca
Amic Hotel Horizonte
Horizonte Amic Hotel
Horizonte Hotel
Hotel Amic
Hotel Amic Horizonte
Hotel Amic Horizonte Palma de Mallorca
Hotel Horizonte
Horizonte Hotel Palma De Mallorca
Hotel Amic Horizonte Palma De Mallorca, Majorca
Hotel Amic Horizonte Palma De Mallorca Majorca
Hotel Amic Horizonte Hotel
Hotel Amic Horizonte Palma de Mallorca
Hotel Amic Horizonte Hotel Palma de Mallorca

Hotel Amic Horizonte Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 155 out of 848 reviews
Rating 8 - Good. 367 out of 848 reviews
Rating 6 - Okay. 219 out of 848 reviews
Rating 4 - Poor. 78 out of 848 reviews
Rating 2 - Terrible. 29 out of 848 reviews

7.8/10

Cleanliness

7.6/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beatriz, Sunny Isles Beach

Liked: Cleanliness, staff & service, property conditions & facilities
I like attention front desk Mr. Jesi (excelent)
Stayed 5 nights in Sep 2024

8/10 Good

Luisa

Travelled with group
Good choice!
All good with the stay. Well located, easy to find parking, organized check-in. No complaints!
Stayed 3 nights in Sep 2024

2/10 Terrible

Danielle

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrible property with terrible accommodations and terrible service. The bed does not have a real mattress. Rather, it’s a thin and uncomfortable piece of foam that gave us terrible neck and back pain. The pillows were also uncomfortable and underfilled. On our second day there, we discovered an ant infestation and killed about 30 ants. The staff was extremely unhelpful; we did not receive any compensation nor even a new room with no ants. The staff was also stingy with the towels and would limit how many new towels we could get during our stay.
Stayed 5 nights in Aug 2024

10/10 Excellent

Jess

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing
Stayed 2 nights in Jul 2024

10/10 Excellent

andre

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonably priced for an expensive island ! Just what you need I visited in the summer for 2 days on a weekend I'd say the age range of people are mid 20s to mid 30s No one too rowdy People ready for a night on the town The wait staff was great and they played great pool music from a respectfully loud speaker It's just what you need Near some walkable restaurants and am average of a $14-$17 Uber ride to the old city center for all the convenience Check in was a breeze They have a gym And serve a low priced breakfast Rooms were nothing special but clean and adequate
Stayed 2 nights in Jul 2024

10/10 Excellent

Wendy Love

Disliked: Staff & service
Stayed 3 nights in Jul 2024

10/10 Excellent

Sadia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Couples holiday.l
We had a wonderful stay at the hotel. The rooms was cleaned everyday and the staff were really friendly and helpful. The location was very central to Palma centre. We would recommend this hotel for couples.
Stayed 4 nights in Jun 2024

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 9 nights in Apr 2024

8/10 Good

Mandy

Travelled with family
Liked: Staff & service, amenities
Good public transport just outside to make up for the hotel not being in a good location. Not a nice looking area and difficult to walk down to the sea. Not straightforward. Friendly staff. Lovely view from our room.
Stayed 2 nights in Jan 2024

10/10 Excellent

Marco

Stayed 2 nights in Nov 2023

10/10 Excellent

Dag

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 5 nights in Oct 2023

4/10 Poor

Christian

Disliked: Amenities
I did not like how they did not have a bellman or secure bell closet. When I arrived early they told me to simply store my luggage in a room where all other gueat luggage was. Anyone could simply walk in and take whatever they want of they wanted to. The bell closet was not secure whatsoever so i did not feel comfortable leaving my bags there. Also the bathub was a large corner jacuzzi bathtub with no shower curtain. It made showering awkward and challenging without getting water all over the floor. Other than that nice hotel
Stayed 2 nights in Oct 2023

2/10 Terrible

Verified traveller

Disliked: Room comfort
The AC was broken in the room, was impossible to sleep, front desk did nothing to rectify the situation other than telling us someone would fix it the next day, which didn’t matter as our stay was only one night.
Stayed 1 night in Sep 2023

10/10 Excellent

don

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with nice bar and pool areas. The room was very clean and modern and the view was lovely. The staff were very friendly and helpful, and the 20 Euros for late check out at 5pm was fantastic. It is a bit of a walk to local food places, but worth it as the food in the hotel was not the best ever, which is a shame.

6/10 Okay

alexandra

Travelled with group
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
The check in was frustrating and the female receptionist with tattoos was very rude and blunt. My studio room had doors off it’s hinges and lights that did not work. It was fine but overpriced for the location and hotel itself.
Stayed 2 nights in Aug 2023

8/10 Good

Daniel

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Overall experience was great ⭐️
We had a great time overall and for the cost we were really impressed. 4 days was perfect there! Food was ok but I’d say to try and eat out where you can - it’s better for meat eaters! Everything was clean, room was pretty good too and you could tell it had been updated - there were some paint touch ups that could have done with some attention but overall it was good! Oh and air con works but isn’t the best! As a stay overall here was very impressed and the staff were generally friendly and helpful! Thanks so much!
Stayed 3 nights in Aug 2023

8/10 Good

Molly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
really nice hotel, friendly staff. beds were comfy and the air con in the room was very good. our wifi was patchy, i think that’s because of our location in the hotel, it was better near the pool and in reception. near transport into the centre and a shopping centre nearby
Stayed 5 nights in Jun 2023

8/10 Good

John, Alajuela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great place, the staff was friendly, delicious breakfast and dinner! The only thing to take into account was that the AC wasn’t great, it barely worked, same thing goes to the toilet flush. Very good overall!
Stayed 4 nights in Jun 2023

8/10 Good

Naomi

Liked: Cleanliness, staff & service
Stayed 6 nights in May 2023

4/10 Poor

Abigail

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
In my opinion this is very much an two star hotel not a three star. It’s outside the the city centre (45 minute walk or a c. 20 minute bus ride), and the price reflects this. Clearly significant investment has been made in the pool area which is spacious and clean but the rooms are somewhat dated. Two big issues which mean I couldn’t recommend this hotel: 1. We only had one night where we weren’t disturbed by loud guests at 1-3am. The walls really are paper thin. 2. We had no air con during our stay. The issue was reported several times but there was no sense of customer service. Instead of fixing the issue they just left our balcony doors open all day whilst we were out which was extremely concerning from a safety perspective.
Stayed 4 nights in Apr 2023

10/10 Excellent

Jannine

Stayed 1 night in Apr 2023

2/10 Terrible

Michael

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty and Didn't Give a Fig
Checked in and received the first example of the front desk not caring at all. Got to my room which I'd paid extra for (to have a nice one) and was thoroughly disappointed. Had the traditional beds pushed together, so really just a single bed (my friend who didn't pay extra got a sea view and a queen sized bed). Went to the balcony to look around and found a used condom in the corner, front desk barely cared and just said they'll send someone to clean it up. The 'Balcony' was more like a mini prison yard with no view. First night another guest walked in to my room as they had been checked in by mistake to my room. I went out for the night then couldn't get back in to my room upon my return, this was due to them changing the code on the key. To top it off, at night there was a huge air vent in the building opposite which made a horrendous noise all night. I'll never return to this place so long as i'm breathing. The only good part in my room was the shower.
Stayed 4 nights in Apr 2023

8/10 Good

Eduardo

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena estadia, conforme
Satisfecho, Creo buen precio en relaciona al hotel. Buena atención. Checkin fue fácil. La cena me pareció tener poca variedad. Repetiría la experiencia.
Stayed 1 night in Nov 2022

10/10 Excellent

Leonardo

Stayed 3 nights in Nov 2022

6/10 Okay

sharon

Stayed 1 night in Nov 2022