Hotel Cappuccino - Palma

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Cappuccino - Palma

Lobby
Outdoor pool, pool loungers
View from room
3 restaurants, Japanese cuisine
Couples treatment room(s), Swedish massages, sports massages

Reviews

9.8 out of 10

Exceptional

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Spa
    Spa
  • Room service
    Room service

Explore the area

Map
Plaza de Cort, Palma de Mallorca, Mallorca, 7001
  • Palma Town Hall
    1 min walk
  • Plaza Mayor de Palma
    3 min walk
  • Basilica of St. Francis
    3 min walk
  • Palma de Mallorca (PMI)
    16 min drive

Room options

Aitana's Suite

  • 58 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe Room

  • 34 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Superior Room

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Junior Suite

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Romantic Penthouse Suite

  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Cappuccino - Palma

Luxury Palma de Mallorca hotel in Palma de Mallorca Old Town with 3 restaurants
Along with 3 restaurants, this smoke-free hotel has a full-service spa and an outdoor pool. WiFi in public areas is free. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site.
Hotel Cappuccino - Palma offers 32 accommodations with minibars and espresso makers. Each accommodation is individually furnished and decorated. Beds feature Egyptian cotton sheets, down duvets and premium bedding. LED televisions are featured in guestrooms. Bathrooms include dressing gowns, slippers, designer toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor pool, a sauna and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples. Services include sports massages and Swedish massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Cappuccino - Palma. During your stay, you're just a quick walk from Cathedral of Santa Maria of Palma. Enjoy features like free WiFi in public areas, plus 3 restaurants and a full-service spa.
  • Free WiFi
  • Drinking and dining options include 3 restaurants, a coffee shop and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Treat yourself to massages at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a sauna
  • Just a 5-minute walk from Cathedral of Santa Maria of Palma and 7 minutes on foot from Passeig del Born
  • Airport shuttle service available for a fee
Hotel Cappuccino - Palma offers its guests a full-service spa, an outdoor pool, and a sauna. There are 3 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour fitness centre, a rooftop terrace, and spa services are also featured at the luxury Hotel Cappuccino - Palma. An airport shuttle (available 24 hours) is available for a fee.

This 5-star Palma de Mallorca hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:30 AM to 1:00 PM.
Cappuccino – On-site restaurant.
Tahini in the City – This restaurant specialises in Japanese cuisine. Open daily.
Picador – This restaurant specialises in Spanish cuisine. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (EUR 25 per day)
  • 24-hour return airport shuttle (surcharge)

Food and drink

  • Daily cooked-to-order breakfast available 7:30 AM to 1:00 PM for a fee: EUR 42 for adults and EUR 42 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Cappuccino
  • Picador
  • Tahini in the City

Family friendly

  • Art supplies
  • Highchair
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service

Business services

  • Meeting room

Outdoors

  • Pool loungers
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LED TV

Food and drink

  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 100.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50 per cent after the eighth night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: From 1 November to 30 April, EUR 1.10 per person, per night , up to 9 nights, and EUR 0.55 thereafter. This tax does not apply to children under 16 years of age.
  • A tax is imposed by the city: From 1 May to 31 October, EUR 4.40 per person, per night, up to 9 nights, and EUR 2.20 thereafter. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 42 for adults and from EUR 42 for children
  • Nearby parking fee: EUR 25 per day (164 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival.
Property Registration Number H/2970

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hotel Cappuccino Palma de Mallorca
HOTEL MAMÁ Magic Hotel Grupo Cappuccino Palma de Mallorca
HOTEL MAMÁ Magic Hotel Grupo Cappuccino
MAMÁ Magic Grupo Cappuccino Palma de Mallorca
MAMÁ Magic Grupo Cappuccino
Hotel Mamá
Hotel Cappuccino Palma
Hotel Cappuccino - Palma Hotel
HOTEL MAMÁ by Grupo Cappuccino
Hotel Cappuccino - Palma Hotel
Hotel Cappuccino - Palma Palma de Mallorca
Hotel Cappuccino Palma (formerly Hotel Mamá)
Hotel Cappuccino - Palma Hotel Palma de Mallorca

Hotel Cappuccino - Palma Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 226 out of 256 reviews" "
Rating 8 - Good. 23 out of 256 reviews" "
Rating 6 - Okay. 6 out of 256 reviews" "
Rating 4 - Poor. 0 out of 256 reviews" "
Rating 2 - Terrible. 1 out of 256 reviews" "

10/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

10/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

caron

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic location great Ambiance
Stayed 1 night in Aug 2024

10/10 Excellent

Nataly

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great service 👍🍒
Stayed 6 nights in Aug 2024

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024

10/10 Excellent

Alenka

Stayed 4 nights in Jul 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Kim, Miami

Stayed 3 nights in Jul 2024

10/10 Excellent

omeed

Stayed 3 nights in Jul 2024

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2024

10/10 Excellent

Leonel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Could not imagine a better stay on Palma than the Cappuccino…excellent in every way from the room to the great restaurant and bar downstairs to the location. Would give 10 stars if we could.
Stayed 1 night in Jun 2024

10/10 Excellent

Wilfredo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2024

10/10 Excellent

Alejandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel with great service, will definitely come back.
Stayed 1 night in Jun 2024

10/10 Excellent

Gina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is one of the best boutique hotels I have ever stayed in. Every room is different and all beautifully decorated. We had a de lux room that faced the square with a balcony. Very lovely. Staff helpful and roof top plunge pool definitely worth a visit .
Stayed 3 nights in Apr 2024

10/10 Excellent

caron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect Hotel
I cannot say enough good things about this hotel, the staff cannot do enough for you. Hotel Cappuccino is the centre of cafe society in Palma, the bar and restaurants are excellent , best location
Stayed 2 nights in Jan 2024

10/10 Excellent

Sally-ann

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
What a lovely hotel stay - sadly we were only there one night. The receptionist who met us was really friendly and helpful and made us feel very welcome. The room was well designed and had everything you could need. A very personal service from a hotel chain in a busy city - that's not easy to find. Would definitely stay again or at one of their other hotels
Stayed 1 night in Nov 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is city centre with corresponding noise levels at busy times. Acceptable but if quiet is required not suitable. Terrace and pool insignificant.Food simple and extremely well prepared.Service and staff above 5 star average. Would return.
Stayed 7 nights in Sep 2023

8/10 Good

Michael

Stayed 9 nights in Aug 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfectly located to enjoy a walk to everything in Palma. Wonderful staff made for a lovely stay in Palma.
Stayed 4 nights in Aug 2023

10/10 Excellent

priscilla

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Staff was wonderful! Enjoyed our visit and I would recommend.
Stayed 3 nights in Jun 2023

10/10 Excellent

Theresa

Business traveller
Liked: Cleanliness
Exceptional.
Stayed 5 nights in Jun 2023

10/10 Excellent

Alexandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel. All of the nice little touches around the hotel make it very special. Great restaurant. Loved the roof top pool and live music in the lounge. Very much a five star experience. Highly recommend!
Stayed 3 nights in Jun 2023

10/10 Excellent

Stormy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love this hotel vibe! Amazing location and fabulous staff. Didn’t want to leave!
Stayed 3 nights in Jun 2023

10/10 Excellent

Adlai

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is modern and clean as a whistle. The staff could not be any more kind and helpful. The food and service was top drawer.. Always more than responsive to any concern or question. Get the breakfast deal. We would sit outside every morning and have this fabulous food served so beautifully.
Stayed 5 nights in Jun 2023

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Disappointing
Stayed at this hotel before but was very disappointed on our most recent visit. Staff seemed to know very little, shower did not work well, and dinner was terrible. Decor is pretty and a great location. For a 5 star hotel, there are no amenities or anything that makes it extra special.
Stayed 2 nights in Jun 2023

10/10 Excellent

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the old town, accomodated early check in plus service really good overall. Hotel very clean, nice vibe.
Stayed 4 nights in Apr 2023

10/10 Excellent

David

Stayed 1 night in Apr 2023