14 Aug 2024 by Laura López, Voice of Customer Coordinator
Dear Madam,Thank you for the time taken to share your experience of staying with us.We're delighted to hear that the cleanliness of our establishment met your expectations and that you appreciated the condition of our hotel. Your commendation of these aspects truly reflects our commitment to providing a pristine and welcoming environment for all our guests. We regret to hear that your service experience did not meet our standard of excellence, particularly regarding the check-in process. While we strive to ensure a smooth and efficient arrival for all our guests, it seems we fell short in this instance. Please rest assured that we constantly aim to deliver the highest level of service.We hope to welcome you back. Best wishes,Laura López, Voice of Customer Coordinator
13 Sep 2019 by Customer Experience Team
Hello!! Thank you very much for your good score and for your good comments towards the hotel. Have a wonderful day and hope to see you soon in our Palma Bellver Hotel. Our best wishes, Customer Experience Team.
30 Jul 2019 by Customer Experience Team
Hi! Thank you for spend your time sharing your experience at Palma Bellver Hotel. We are very grateful. We pass the note to the appropriate department!! Best wishes from the Customer Experience Team.
30 Jul 2019 by Customer Experience Team
Hi!! thanks you very much for sharing your experience with us. Your comments motivate all the staff and help us to keep improving day by day. It will be a pleasure to welcome again in Hotel Palma Bellver. Best regards from Customer Experience Team
20 May 2019 by Costumer Experience Department
Thanks for the good scores!
Hotel Palma Bellver Affiliated by Meliá offers its guests a marina, an outdoor pool, and a fitness centre. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces. Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 8805 square feet (818 square metres) and includes conference space. A terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Palma Bellver Affiliated by Meliá. For a fee, parking is available. Smoking is allowed in designated areas at this 4-star Palma de Mallorca hotel.
Available in all rooms: Free WiFi , Wireless internet access
Available in some public areas: Free WiFi
Self parking (surcharge) , Free parking nearby
Hotel Palma Bellver Affiliated by Meliá offers 742 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Satellite televisions are provided. Bathrooms include a bath, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 10:30 AM and at the weekend from 7:30 AM to 11 AM.
Hotel Palma Bellver Affiliated by Meliá has a restaurant on site.
24-hour room service is available.
Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Special check-in instructions:
Front desk staff will greet guests on arrival. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
Front desk staff will greet guests on arrival. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates). This property accepts Visa, Mastercard, American Express, Diners Club, JCB International and Eurocard. Cash is not accepted. This property uses eco-friendly cleaning products. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit in all accommodation.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.