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Copthorne Hotel Palmerston North

4.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Copthorne Hotel Palmerston North

Bar (on property)
Lobby sitting area
In-room safe, desk, iron/ironing board, free cots/infant beds
Bar (on property)
Family Room | Private kitchen | Fridge, electric kettle, eco-friendly cleaning products

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Breakfast available
  • Housekeeping

Explore the area

Map
110 Fitzherbert Avenue, Palmerston North, 5301
  • The Square
    ‪6 min walk‬
  • Palmerston North Convention Centre
    ‪8 min walk‬
  • City Library
    ‪8 min walk‬
  • Palmerston North (PMR-Palmerston North Intl.)
    ‪12 min drive‬

Room options

View all photos for Family Room

Family Room | In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room

  • 24 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Twin

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Twin

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite

Junior Suite | In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite

  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King

  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Family Room

  • Sleeps 2
  • 1 Single Sofa Bed and 1 King Bed

View all photos for Superior King Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior King Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free cots/infant beds

Junior Suite

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

In-room safe, desk, iron/ironing board, free cots/infant beds

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds

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About this property

Copthorne Hotel Palmerston North

Palmerston North hotel in West End with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Copthorne Hotel Palmerston North offers 76 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with premium satellite channels.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and free toiletries. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Copthorne Hotel Palmerston North. During your stay, you're just a quick walk from The Square. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy local cuisine while dining at Jimmy Cooks Kiwi Kitchen
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, 4 meeting rooms and laundry facilities
  • On-site recreation includes a gym
  • Within a 10-minute walk of The Square and Palmerston North Convention Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 4 meeting rooms available. A fitness centre, a library, and a garden are also featured at the business-friendly Copthorne Hotel Palmerston North. Free self parking is available.

This Palmerston North hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
Jimmy Cooks Kiwi Kitchen – This restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Jimmy Cooks Bar – On-site bar. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Free in-room WiFi has a 10-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 10-device limit

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cooks Bar
  • Jimmy Cooks Kiwi Kitchen

Things to do

  • Gym
  • Library

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 4 meeting rooms

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift (100 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • Electric kettle
  • Limited room service
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan
  • Recycling
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 2 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
All Standard Rooms are located directly outside of the the main building.

Renovations and closures

The property will be renovating from 11 December 2023 to 1 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Rollaway bed fee: NZD 40.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses wind and solar energy, plus eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Kingsgate Hotel Palmerston North
Kingsgate Palmerston North
Palmerston North Kingsgate
Copthorne Hotel Palmerston North
Copthorne Palmerston North
Copthorne Palmerston North
Copthorne Hotel Palmerston North Hotel
Copthorne Hotel Palmerston North Palmerston North
Copthorne Hotel Palmerston North Hotel Palmerston North

Copthorne Hotel Palmerston North Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 385 out of 1001 reviews" "
Rating 8 - Good. 374 out of 1001 reviews" "
Rating 6 - Okay. 162 out of 1001 reviews" "
Rating 4 - Poor. 52 out of 1001 reviews" "
Rating 2 - Terrible. 28 out of 1001 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Betty

Disliked: Staff & service, property conditions & facilities
The whole place was mess as a building site and very noisy. There was a loud noise in the room & I am a good sleeper but would not have been able to sleep with that so I got the manager who rang the kitchen and asked them to put off their expelair. That was the noise so I was told it would go until 9pm each night but went until 9.30pm then started up at 5-45 am for breakfast besides the banging next door of the builders during the day it was not a plesant place to sit. I paid good money for that room and should have been given a discount. The website should have stated it was a building site and I would not have gone there. They should never had that room occupied and I paid for 3 nights in advance. Very very dissappointing stay. The consumers act says a service must be fit for the purpose. This was definitely not
Stayed 3 nights in Oct 2024

8/10 Good

Les

Liked: Cleanliness, staff & service, property conditions & facilities
T
Stayed 1 night in Oct 2024

10/10 Excellent

MJ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax & enjoy this stay
Lovely stay
Stayed 1 night in Oct 2024

8/10 Good

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The gentleman who checked us in last Saturday, 21/09 around 5pm was very accommodating. He epitomises “customer service” — highly commendable. Copthorne will be our 1st choice of accommodation on our next visit because of him — hopefully after all the construction are done.
Stayed 1 night in Sep 2024

10/10 Excellent

Graeme

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay and very helpful staff. There were some problems with the elevators and it was hard to get around the building because the stairs were closed, but I think that's just due to the age of the building and current renovations.
Stayed 1 night in Sep 2024

4/10 Poor

Kylie

This property is under construction….the construction noise started at 8:30am and was restless!
Stayed 3 nights in Sep 2024

8/10 Good

James

Liked: Staff & service
Under construciton, workers started early
Stayed 1 night in Sep 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, room comfort
Loved our stay and even with Reno going on the woodpecker didn't start until 8am
Stayed 2 nights in Sep 2024

8/10 Good

GREG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great location
the room was great - at night i wanted a shower but no hot water so had it in the morning when there was hot water - i asked for a blanket for the bed as there were none in the room and the service for that was fantastic. great location for what i needed.
Stayed 3 nights in Sep 2024

6/10 Okay

Isabella

Stayed 1 night in Jun 2024

10/10 Excellent

Alexandra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel are really lovely, I had a really polite gentleman working in the restaurant at breakfast on both mornings and the reception staff and room service were really courteous too. The gym was good, room was spacious. Restaurant food quality was VERY GOOD and they accommodate dietary requests with no issues. Would recommend!
Stayed 2 nights in Sep 2024

8/10 Good

Maurice

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient overnight stay. Safe parking
Stayed 1 night in Aug 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice one night stay. On going building work going on will be very nice once finished
Stayed 1 night in Aug 2024

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Patsy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the comfort and tranquility of the hotel. The staff were so polite and engaging. It was a very pleasant stay.
Stayed 4 nights in Aug 2024

8/10 Good

Kingsley

Business traveller
Liked: Cleanliness
Renovation's happening
Stayed 2 nights in Apr 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
I would have liked information of shoppping a map of town just information of your restaurant ect TV also
Stayed 3 nights in Aug 2024

8/10 Good

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Handy to city
Stayed 1 night in Jul 2024

6/10 Okay

Fayln

Travelled with family
Disliked: Amenities, property conditions & facilities
The condensation in our room was sppalling. And also reception thought we were leaving without paying, when the husband was only going to get the car for the luggage!
Stayed 2 nights in Jul 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Room was clean and tidy.
Stayed 1 night in Jul 2024

8/10 Good

Nicole

Liked: Cleanliness
Stayed 1 night in Jul 2024

2/10 Terrible

Michael

Stayed 1 night in Jul 2024

4/10 Poor

Heidi

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
So many noises. Very basic room.
Stayed 2 nights in Jul 2024