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Quality Suites Central Square

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Quality Suites Central Square

Premium bedding, down duvets, pillow-top beds, desk
Fridge, microwave, stovetop, dishwasher
Premium bedding, down duvets, pillow-top beds, desk
View from room
Exterior

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning

Explore the area

Map
1-17 Fitzherbert Avenue, Corner of, Fitzherbert Avenue and The Square, Palmerston North, 4410
  • The Square
    3 min walk
  • City Library
    4 min walk
  • Palmerston North Convention Centre
    4 min walk
  • Palmerston North (PMR-Palmerston North Intl.)
    11 min drive

Room options

View all photos for Studio, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Studio, 1 Queen Bed, Non Smoking

  • 58 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Studio, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Bedrooms, Non Smoking

Standard Room, 2 Bedrooms, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Room, 2 Bedrooms, Non Smoking

  • 75 sq m
  • Sleeps 5
  • 2 King Beds OR 1 Single Bed

View all photos for Apartment, 1 King Bed, Non Smoking

Apartment, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Apartment, 1 King Bed, Non Smoking

  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Apartment, 1 King Bed, Non Smoking

  • 132 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Apartment, Multiple Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Apartment, Multiple Beds, Non Smoking

  • 132 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Apartment, 1 Queen Bed, Non Smoking

  • 132 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Studio, 1 King Bed, Non Smoking

Executive Studio, 1 King Bed, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Executive Studio, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Studio, 1 King Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Standard Studio, 1 King Bed, Non Smoking

  • 58 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double or Twin Room, 2 Single Beds, Non Smoking

Standard Double or Twin Room, 2 Single Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Standard Double or Twin Room, 2 Single Beds, Non Smoking

  • 58 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Apartment, 1 Queen Bed, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Apartment, 1 Queen Bed, Non Smoking

  • 132 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Apartment, Multiple Beds, Non Smoking

Premium bedding, down duvets, pillow-top beds, desk

Apartment, Multiple Beds, Non Smoking

  • 132 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Apartment, Multiple Beds, Non Smoking

Apartment, Multiple Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, desk

Apartment, Multiple Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds and 1 Single Bed

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About this property

Quality Suites Central Square

Hotel connected to a shopping centre in Palmerston North
Self parking, dry cleaning and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, express check-in, express check-out and free newspapers are on-site.
Quality Suites Central Square offers 40 air-conditioned accommodations with DVD players and coffee/tea makers. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with satellite channels. Accommodation at this 3-star hotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Palmerston North hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

With your stay at Quality Suites Central Square, you're connected to a shopping centre and just a quick walk from The Square. Features include free WiFi in public areas, plus dry cleaning service and meeting rooms.
  • Free WiFi
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • Steps from The Square and 4 minutes on foot from City Library
  • Cats and dogs welcome free of charge
As a guest of Quality Suites Central Square, you'll find tour/ticket assistance, complimentary newspapers in the lobby, and laundry facilities. WiFi is free in public spaces. The business-friendly Quality Suites Central Square also features dry cleaning/laundry services, express check-in, and express check-out. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Palmerston North hotel is smoke free.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (NZD 15 per night)
  • Extended parking on site (NZD 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Family friendly

  • Dining table
  • DVD player
  • Free cot
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Height-adjustable showerhead
  • High-pile carpet in room
  • No lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dining table
  • Dishwasher
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Fan
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3.5 per cent for credit card payments
The front desk is open daily from 8 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NZD 35.0 per stay.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: NZD 15 per night
  • Extended parking fee: NZD 15 per night
  • Rollaway bed fee: NZD 35.0 per stay
  • Credit card charges are subject to a surcharge of 3.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property is professionally cleaned
The front desk at this property is open daily from 8 AM - 9:00 PM.
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Palmerston North Quest
Quest Hotel Palmerston North
Quest Palmerston North
Quest Palmerston North Aparthotel
Quest Palmerston Aparthotel
Central Square Hotel
Quest Palmerston North
Quality Suites Central Square Hotel
Quality Suites Central Square Palmerston North
Quality Suites Central Square Hotel Palmerston North

Quality Suites Central Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 257 out of 586 reviews" "
Rating 8 - Good. 200 out of 586 reviews" "
Rating 6 - Okay. 69 out of 586 reviews" "
Rating 4 - Poor. 45 out of 586 reviews" "
Rating 2 - Terrible. 15 out of 586 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Jill

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
Parking a pain. Tv difficult to operate. Reception phone number in book was wrong. Beds very skinny
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Aug 2024

6/10 Okay

Robert

Travelled with family
Liked: Cleanliness, staff & service
Fine. You get what you pay for. The room was a bit cramped and a bit tired. Team helpful though.
Stayed 1 night in Aug 2024

10/10 Excellent

Anne-Marie

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had booked last minute accommodation, the staff were very pleasant and very helpful. The suites where a great size and location was right in town.
Stayed 2 nights in Jul 2024

10/10 Excellent

Rachel, Whangarei

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Central location,good price, friendly staff.
Stayed 1 night in Jul 2024

6/10 Okay

Murray

Business traveller
Stayed 1 night in May 2024

8/10 Good

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awkward parking.
Off street parking was charged for and would have been difficult for bigger vehicles. Street parking was not easily available if you arrived during business hours.Okay, but not one I would stay at again. Bed was okay, shower reasonable.
Stayed 1 night in Jun 2024

10/10 Excellent

carl

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional
Stayed 1 night in Jun 2024

2/10 Terrible

Boyang

Business traveller
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Advertisement pictures are misleading
My room had no window and had a door that can be opened to the occupant in the other room. Frequently had people rattling on the door trying to open it. Only window is a small square that opened to a petrol pump station. No ventilation as well. Would recommend other motels in the area.
Stayed 6 nights in May 2024

2/10 Terrible

Paul

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
our one bedroom executive suite looked nothing like the pictures on the web page. Also no bath when website said all I bdrm executive suites had baths. Bed rather than second 2 seater couch in living room Front desk not at all helpful when we spoke to them. Knife with food on it in drawer when we arrived. Washer dryer broken so not available for use Rubbish bin not emptied although full. Shower nozzle would not stay up. Soap dispenser ran out while I was in the shower
Stayed 2 nights in Apr 2024

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

6/10 Okay

Georgia

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i didnt like the customer service, they seemed like theyre bored with their job, not a warm welcome and just felt very weird. Need to do better when cleaning the rooms as well, ours was filthy!!!!
Stayed 1 night in Mar 2024

6/10 Okay

Bronte

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
We stayed at QS for 2 nights Feb 2024. We booked and paid online. We had a rental car. We noted on the booking site it mentioned limited onsite parking. When we checkied in, there was no parking available, so we had park on the street which made us feel a bit unsafe. There is only one key per room - the cleaner left our room unlocked on day! The room has a small kitchenette with a cooking area with a microwave, dishwasher, small cooktop, toaster, fridge. There was an actual table for meals and cutlery in the room – which was very The room has a small kitchenette with a cooking area with a microwave, dishwasher, small cooktop, toaster, fridge. There was an actual table for meals and cutlery in the room – which was very welcome. The bathroom there had a large sized shower with very good water pressure. Also there was also a washing machine and dryer, which was welcome given we’d been on the road for nearly a week by this time. Sadly, the dryer was broken as the door didn’t latch. The front desk staff member said he couldn’t get anyone to fix it. The bed was quite comfortable and of a decent size. The sheets and pillows were clean and crisp. The room also has Wi-Fi, a smart TV, a heatpump for heating and cooling Overall, a few issues, but QS does represent decent value for money. Just temper your expectations before checking in. C accommodation. The rude front desk staff are the greatest limitations at present.
Stayed 2 nights in Feb 2024

6/10 Okay

Thomas

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024

6/10 Okay

Sanford

Travelled with family
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The key would not fit into our door - in need of repair. Parking situation was unclear. Local area knowledge off management non-existent.
Stayed 1 night in Feb 2024

8/10 Good

Rhema

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2023

4/10 Poor

dustin

Liked: Cleanliness
Disliked: Staff & service, room comfort
All Around Disappointing
Appears to be old converted office suites. Bed mattress was similar to a pullout couch. No staff after 9PM with a lockout fee if you happen in o forget your key. Unfortunately, It was the last room in town so I paid a lot for crummy accommodations. Avoid if possible
Stayed 1 night in Dec 2023

6/10 Okay

Julie, Auckland

Liked: Cleanliness, staff & service, amenities
Friendly welcome, room was big, didn't like the choice of pillows - very flat. Bed was hard down the middle. No tissues or cloth to wipe bench, fridge was very noisy.
Stayed 2 nights in Sep 2023

4/10 Poor

Jon

Travelled with family and small children, Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The original room I booked was in appalling state with cobwebs caked on the inside of the windows, covered so much in cobwebs it was visible upon entry of the room. Certainly not an easy miss to a cleaner as they literally lined the whole interior of the windows. The fridge was not on/working and the cleaniness in an extreme poor state. I dont think that room had seen a cleaner or visitor in a very long time as the cobwebs were old and excessive. They did move me to a disability room that im sure was less than what i had booked and paid for. The original room i booked had a washing machine and dryer, the replacement room had nothing of sorts. Reception Staff were lovely but no compensation of room downgrades offered. Hair on the cups in the cupboards but the downgraded room was a lot cleaner than the first. A group of us stayed and all mentioned the tightness of the car parks they paid the additional $15 each night to park but all ended up moving their cars to the street to save damage by other cars squeezing in beside them. They were unable to open their car doors. Location was great for where we needed to be with various options of restaurants near by. 6 x rooms were booked by us here and 5 of them had issues with cleaniness. Ive read other comments on here that are accurate due to cleanliness. The shower extractor unit was coated in dust. This place needs a complete overhaul of their cleaning regime.
Stayed 2 nights in Sep 2023

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Sep 2023

4/10 Poor

Sallie

Disliked: Cleanliness, property conditions & facilities
Tariff overpriced for the quality of fitting etc
Stayed 1 night in Aug 2023

8/10 Good

Steve

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Nice and quiet, Bedroom TV only had 3 channels, shower door hard to open and close. Body wash bottle completely empty.
Stayed 1 night in Aug 2023

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Good tidy units. Very much suits professionals and singles/couples travelling. Apparently they can accommodate pets, if you request a leve 2 unit. Staff were very friendly and professional. I'll definitely be returning there when in Palmy again.
Stayed 2 nights in Aug 2023

2/10 Terrible

NITA

Travelled with partner
Disliked: Amenities, property conditions & facilities
The pellow over used and beddings seems not changed
Stayed 1 night in Jul 2023

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service
Friendly host. Room not as big as advertised on Wotif. Room comfortable but in need of maintenance. Some things old & didn't work. Unimpressed getting a parking ticket when parked right outside complex whilst we were inside finding out where to park!! Apparently a common issue.....
Stayed 3 nights in Jul 2023