Sheraton Palo Alto Hotel

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Dates

December 2024

January 2025

Premium bedding, down duvets, pillow-top beds, in-room safe

Outdoor pool, open 6 AM to 10:00 PM, pool umbrellas, pool loungers

Traditional Room, 2 Double Beds, Non Smoking | Premium bedding, down duvets, pillow-top beds, in-room safe

Overview
Rooms
Location
Policies

Excellent

Popular amenities

Breakfast available

Room service

Bar

Parking available

Laundry

Pet-friendly

Explore the area

625 El Camino Real, Palo Alto, CA, 94301

Stanford University Arboretum
4 min walk
Cardinal Club Lounge
1 min walk
Palo Alto Station
4 min walk
Palo Alto, CA (PAO-Santa Clara County)
10 min drive

Room options

Traditional Room, 1 King Bed

28 sq m
Sleeps 2
1 King Bed

Superior Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

28 sq m
Sleeps 2
1 King Bed

Studio, 1 King Bed, Non Smoking, Kitchenette (1 Sofa bed)

42 sq m
Sleeps 3
1 King Bed

Studio, 1 King Bed, Non Smoking, Kitchenette

Sleeps 3
1 King Bed

Deluxe Room, 2 Double Beds, Non Smoking

28 sq m
City view
Sleeps 4
2 Double Beds

Premium Room, 1 King Bed, Non Smoking (1 Sofa bed)

39 sq m
City view
Sleeps 3
1 King Bed

Deluxe Room, 1 King Bed (Mobility/Hearing Access, Roll-In Shwr)

36 sq m
Sleeps 2
1 King Bed

Deluxe Room, 1 King Bed, Non Smoking

36 sq m
Sleeps 2
1 King Bed

Suite, 1 Bedroom, Non Smoking

65 sq m
Sleeps 4
2 Double Beds

Superior Room, 2 Double Beds, Non Smoking

28 sq m
Sleeps 4
2 Double Beds

Suite, 1 Bedroom, Non Smoking (1 King, Sofa bed, Living/Sitting area)

65 sq m
Sleeps 4
1 King Bed

Superior Room, 1 King Bed

28 sq m
Sleeps 2
1 King Bed

Traditional Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

28 sq m
Sleeps 2
1 King Bed

Traditional Room, 2 Double Beds, Non Smoking

28 sq m
Sleeps 4
2 Double Beds

Deluxe Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

36 sq m
Sleeps 2
1 King Bed

Similar properties

Pool

Hot tub

Pet-friendly

Free WiFi

for 1 night

includes taxes & fees

1 Jan - 2 Jan

About this property

Suburban hotel with 24-hour fitness centre and 24-hour business centre

This smoke-free hotel features an outdoor pool, a restaurant and a 24-hour fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site. Housekeeping is available on request.

Sheraton Palo Alto Hotel offers 346 accommodations with a safe and complimentary bottles of water. Pillowtop beds feature down duvets and premium bedding. 50-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, designer toiletries, complimentary toiletries and hairdryers.

This Palo Alto hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Sheraton Palo Alto Hotel. During your stay, you're just a quick walk from Stanford University Arboretum. You'll find features such as free WiFi in public areas, plus an outdoor pool and a restaurant.

Free WiFi and wired Internet
Enjoy local cuisine and pool views while dining at Poolside Grill
Full breakfast served daily for a fee
Self-parking available for a fee
Take a swim in the outdoor pool
Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
On-site recreation includes a 24-hour gym
Guests have great things to say about the helpful staff and the overall condition of the property
6 minutes by foot from Stanford Shopping Center and a 4-minute drive from Stanford University
Pets welcome free of charge (restrictions apply)

Sheraton Palo Alto Hotel offers its guests an outdoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 14 meeting rooms are available. Event space at this hotel measures 5405 square feet (502 square metres) and includes conference space. A vending machine, gift shops/newsstands, and a garden are also featured at the business-friendly Sheraton Palo Alto Hotel. You'll have access to the outdoor pool at a partner property. For a fee, parking is available.

This 3.5-star Palo Alto hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:00 AM to 11:00 AM.

Poolside Grill – This poolside restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.

Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet

Parking and transport

Electric car charging station on site
Parking on site (USD 17 per day; includes in/out privileges)
Wheelchair-accessible parking and van parking available

Food and drink

Daily full breakfast available 6:00 AM to 11:00 AM for a fee: USD 21 per person
A bar/lounge
A coffee shop/cafe
A poolside bar
A restaurant
Snack bar/deli

Restaurants on site

Poolside Grill

Family friendly

Free cot
In-room refrigerator
Laundry facilities
Outdoor pool
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Gift shop/newsstand
Laundry facilities
Luggage storage
Safe at front desk
Vending machine
Water dispenser

Guest services

Change of bedsheets (on request)
Change of towels on request
Dry cleaning/laundry service
Housekeeping (on request)

Business services

14 meeting rooms
24-hour business centre
5,405 square feet of conference space
Computer station

Outdoors

Garden
Pool loungers
Pool umbrellas

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Assistive listening devices
Assistive listening devices in meeting rooms
Braille/raised signage
Grab bar near toilet
Lift
Thin carpet in room
Transfer shower
Valet for wheelchair-equipped vehicles
Well-lit path to entrance
Wheelchair accessibility
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to lift
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible van parking
Wheelchair-width doorways

4 floors
At least 80% lighting from LEDs
Ballroom
Banquet hall
Comprehensive food waste policy
Comprehensive recycling policy
Double-glazed windows
No plastic coffee stirrers
No plastic drinking straws
Smoke-free property
Vegan dining options
Vegetarian breakfast available
Vegetarian dining options

Room amenities

Bedroom

Blackout drapes
Down comforter
Free cot
Pillowtop mattress
Premium bedding

Bathroom

Designer toiletries
Hair dryer
Private bathroom
Shower
Towels provided

Entertainment

50-inch LCD TV with premium cable channels

Food and drink

Coffee/tea maker
Free bottled water
Limited room service
Refrigerator

Air conditioning (climate-controlled)
Connecting rooms available
Desk
Desk chair
Energy-saving switches in guestrooms
Free local calls
Heating (climate-controlled)
Iron/ironing board
LED lighting
Phone
Recycling
Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight

Contactless check-in and check-out are available

Late check-in subject to availability

Check-out

Check-out before noon

Contactless check-out

Special check-in instructions

An adult aged 18 or older must assume all liability for the booking

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from December 2 2024 to January 31 2025 (dates subject to change):

Swimming pool

The property will be renovating from 25 November 2024 to 31 January 2025 (completion date subject to change). The following areas are affected:

Exterior
Lobby
Swimming pool

During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

Pets are welcome and stay free
Weight limit: 80 lb per pet
Restrictions apply
For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

Children are welcome.

Kids stay free! Children 18 years old and younger stay free when using existing bedding.

Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for full breakfast: from approximately USD 21 per person
Self-parking fee: USD 17.00 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

We should mention

Pool access available from 6 AM to 10:00 PM
Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
To make arrangements for your pet, contact the property directly using the information on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sheraton Palo Alto

Palo Alto Hotel

Palo Alto Sheraton

Palo Alto Sheraton Hotel

Sheraton Hotel Palo Alto

Sheraton Palo Alto

Sheraton Palo Alto Hotel

Sheraton Palo Alto Hotel Hotel

Sheraton Palo Alto Hotel Palo Alto

Sheraton Palo Alto Hotel Hotel Palo Alto

Sheraton Palo Alto Hotel Reviews

8.6

Excellent

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

6/10 Okay

Taylor

17 Sept 2024

Liked: Cleanliness, amenities

Disliked: Staff & service, property conditions & facilities

When I got there I was told there were no rooms rwady and had to wait... it was after 4.PM. I saw other people getting rooms while.we.waited. they were Stanfoed fans.. we are TCU fans... when I asked after.5 pm for the room.. they said we checked in to early... we checked in after the time a room was suppose to be ready.....room was finallly given to us.

Stayed 1 night in Aug 2024

10/10 Excellent

Bianca

Travelled with family

10 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

We had a great experience during our stay.

Stayed 1 night in Sep 2024

10/10 Excellent

Ahmed

9 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The property is amazing. However, there is much to do outside of the hotel.

Stayed 3 nights in Aug 2024

10/10 Excellent

James

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

No review

Stayed 1 night in Sep 2024

10/10 Excellent

Aly

9 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Sep 2024

10/10 Excellent

Philip

Travelled with family

6 Sept 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Easy check-in, lot of Stanford people there, easy access to University and downtown Palo Alto.

Stayed 2 nights in Aug 2024

10/10 Excellent

Darrel

Business traveller, Travelled with partner

2 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Perfect for our needs

Stayed 2 nights in Aug 2024

8/10 Good

Frederick

Travelled with family

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The hotel was fine although I do not like the refillable soap/shampoo/body wash, etc dispensers. It seems that someone could put something in them that they shouldn’t. The main problem/issue was the parking. There was not enough and one of the evenings we circled the lot for 10 minutes looking for a spot. We had to parking in a garage of another hotel which was incredibly irritating.

Stayed 3 nights in Aug 2024

6/10 Okay

Alysia

1 Sept 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Omar

23 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Kevin, Champaign

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s great

Stayed 1 night in Aug 2024

8/10 Good

Bakur

14 Aug 2024

Liked: Staff & service

Disliked: Property conditions & facilities

Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveller

Travelled with family

8 Aug 2024

Liked: Property conditions & facilities, room comfort

Stayed 3 nights in Aug 2024

10/10 Excellent

Daiyi

6 Aug 2024

Stayed 1 night in Aug 2024

10/10 Excellent

Louis

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2024

10/10 Excellent

Anastasia

Travelled with family

3 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Aug 2024

6/10 Okay

Danielle

2 Aug 2024

Disliked: Staff & service

Stayed 1 night in Jul 2024

10/10 Excellent

Sylvia

Travelled with family

28 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jul 2024

10/10 Excellent

Dr. Roberta, Santa Barbara

28 Jul 2024

Stayed 1 night in Jul 2024

8/10 Good

PrepEdu

27 Jul 2024

Stayed 9 nights in Jul 2024

10/10 Excellent

Maria

26 Jul 2024

Stayed 1 night in Jul 2024

10/10 Excellent

Sarra

Travelled with family

23 Jul 2024

Liked: Cleanliness, amenities

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Stayed 1 night in Jul 2024

8/10 Good

Karen

20 Jul 2024

Stayed 2 nights in Jul 2024

6/10 Okay

Srikanth

Travelled with family

19 Jul 2024

All of a sudden water shut down, had a tough time with toilet flushing

Stayed 2 nights in Jul 2024

10/10 Excellent

Jiayu

12 Jul 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The front desk staff knew that I had just gotten off a long-distance flight and was very tired, so they were very friendly and patiently helped me check into the room as early as possible so that I could rest in time and feel like I was home.

Stayed 2 nights in Jul 2024