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"Too cold. Would not recommend. " More

By a verified traveller on Sun 14 Jan 2024

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Economy Single Room, 1 Queen Bed, Shared Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Deluxe Room, 1 King Bed, Private Bathroom, Corner

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 2 Double Beds, Private Bathroom

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Standard Room, 1 King Bed, Private Bathroom

Bed Count 1 King Bed Maximum Occupancy 3 Max

Standard Room, 1 Queen Bed, Private Bathroom

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Hotel Description

Our customers tell us that they can't get enough of the helpful staff at The Cardinal Hotel. During your stay, you're just a quick walk from Stanford Theatre. Free WiFi in public areas, a coffee shop/cafe and breakfast (surcharge) are available.

  • Free Wi-Fi in some public areas
  • Enjoy a bite to eat at the coffee shop/cafe
  • Full breakfast served weekdays for a fee
  • Amenities include a lift, a fireplace at reception and a water dispenser
  • Guests have great things to say about the location and the helpful staff
  • 10 minutes by foot from Stanford Shopping Center and a 5-minute drive from Stanford University

The Cardinal Hotel ratings based on 1 Verified Reviews

Review Summary
3.0 out of 5 3.0 out of 5.0
Room cleanliness 4.0 out of 5.0
Service & staff 3.0 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 2.0 out of 5.0

Guest reviews for The Cardinal Hotel

3 out of 5
Too cold. Would not recommend.

Posted by on 14 Jan 2024

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Property Features

There's a coffee shop/cafe on site. Public spaces have free WiFi. The Cardinal Hotel also features a fireplace in the lobby, express check-in, and express check-out. This Palo Alto hotel is smoke free.

  • 1 building
  • 63 guestrooms or units
  • 3 levels
  • Built in 1924
  • Breakfast available (surcharge)
  • Front desk (24 hours)
  • Express check-in
  • Express check-out
  • Storage area for luggage
  • Fireplace in lobby
  • Lift
  • No smoking on site
  • Water dispenser
  • Coffee shop

Internet

Available in some public areas: Free WiFi

Transport

  • Train station: Palo Alto Station (0.6 km / 0.4 mi)

Room Amenities

The Cardinal Hotel offers 63 accommodations with laptop-compatible safes and complimentary bottles of water. Pillowtop beds feature Egyptian cotton sheets, down duvets and premium bedding. 42-inch LED televisions come with premium satellite channels. Bathrooms include baths or showers, dressing gowns, slippers and designer toiletries. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

  • Pillowtop beds
  • LED television
  • Satellite channels
  • Premium channels
  • Egyptian cotton linens
  • Hypo-allergenic bedding
  • Down blanket
  • Bath or shower
  • Cots (free)
  • Housekeeping (daily)
  • Local calls (free)
  • Hairdryer
  • Laptop safe
  • Dressing gowns
  • Slippers
  • Designer toiletries
  • Telephone
  • Iron and ironing board
  • Desk
  • Heating
  • Ceiling fan
  • Wardrobe or cupboard
  • Toothbrush and toothpaste available

Food & Drink

For a fee, guests can enjoy a full breakfast on weekdays from 7:00 AM and 10:00 AM.

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Assistive listening devices available

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime

Special check-in instructions:

An adult aged 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival. An adult age 18 or older must assume all liability for the booking.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 20.0 per day.
  • Free cots (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards and debit cards; cash is not accepted

This property reserves the right to pre-authorise the guest's credit card prior to arrival.

Cashless transactions are available

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express and debit cards. Cash is not accepted. This property reserves the right to pre-authorise the guest's credit card prior to arrival. For guests' safety, the property includes a carbon monoxide detector and a smoke detector in all accommodation. Cashless payment methods are available for all transactions.

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Credit card pre-authorization
  • Property does not offer on-site COVID-19 testing
  • Property does not require health documentation at check-in
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is not used for disinfection
  • Cashless transactions are available
  • Staff temperature checks are not conducted regularly
  • Temperature checks are not available to guests
  • Masks are not compulsory at the property
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Contactless food service / room service is not available
  • Commonly-touched surfaces are cleaned with disinfectant
  • Reservation is not required for facilities on-site
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Property is cleaned with disinfectant
  • Property follows sanitisation practices of Ecolab (3rd party expert - Global)
  • Staff does not wear personal protective equipment
  • Property follows sanitisation practices of SafeStay (AHLA - USA)
  • Mobile key entry is not available
  • Protective clothing is not available to guests
  • Food service has not been amended for enhanced safety
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are not in place
  • Contactless check-in is available
  • Carbon monoxide detector
  • LGBTQ friendly
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are not available
  • Debit cards
  • No gap period between guest stays

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately USD 22 for adults and from USD 22 for children
  • Nearby parking fee: USD 15 per day (39 ft away)
  • Rollaway bed fee: USD 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • The Cardinal Hotel Hotel
  • The Cardinal Hotel Palo Alto
  • The Cardinal Hotel Hotel Palo Alto

You should know

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.