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Hotel Luze El Toro

4.0 star property

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Photo gallery for Hotel Luze El Toro

Front of property
Massages
Lobby sitting area
Indoor wedding
Banquet hall

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Spa
  • Pet-friendly
  • Parking included
  • Gym
  • Free WiFi

Explore the area

Map
Carretera de Guipozcoa, km 5, Berrioplano, Navarra, 31195
  • Navarra University Clinic
    ‪6 min drive‬
  • University of Navarra
    ‪7 min drive‬
  • Plaza del Castillo
    ‪9 min drive‬
  • Pamplona (PNA)
    ‪15 min drive‬

Room options

View all photos for Standard Room (2 Adults)

Minibar, in-room safe, desk, soundproofing

Standard Room (2 Adults)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Suite (2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Suite (2 Adults + 1 Child)

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite (1 Adult)

Minibar, in-room safe, desk, soundproofing

Suite (1 Adult)

  • 40 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Standard Room (3 Adults)

Minibar, in-room safe, desk, soundproofing

Standard Room (3 Adults)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room (1 Adult)

Minibar, in-room safe, desk, soundproofing

Standard Room (1 Adult)

  • 23 sq m
  • Sleeps 1
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room (1 Adult + 2 Children)

Minibar, in-room safe, desk, soundproofing

Standard Room (1 Adult + 2 Children)

  • 23 sq m
  • Sleeps 3
  • 2 Single Beds OR 1 King Bed

View all photos for Standard Room (2 Adults + 1 Child)

Minibar, in-room safe, desk, soundproofing

Standard Room (2 Adults + 1 Child)

  • 23 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Standard Room (Mini)

Minibar, in-room safe, desk, soundproofing

Standard Room (Mini)

  • Sleeps 1
  • 1 Large Single Bed

View all photos for Suite (2 Adults)

Minibar, in-room safe, desk, soundproofing

Suite (2 Adults)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Luze El Toro

Suburban hotel with fitness centre and spa services
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, spa services and a business centre. Housekeeping is not available.
Hotel Luze El Toro offers 62 air-conditioned accommodations with minibars and a safe. LED televisions are featured in guestrooms. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

This Berrioplano hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include massages.
Our customers tell us that they can't get enough of the helpful staff at Hotel Luze El Toro. During your stay, you're just a quick walk from Pipican Berrioplano. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 3-minute drive from Pipican Berrioplano and 6 minutes from Pamplona Planetarium
  • Airport shuttle service available for a fee
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 6 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 4844 square feet (450 square metres) and includes conference space. A fitness centre, spa services, and a library are also featured at the business-friendly Hotel Luze El Toro. Self parking is free.

This 4-star Berrioplano hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
On-site venue – fine-dining restaurant. 1-star Michelin rating.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Free uncovered self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 16 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • Arcade/game room
  • Gym
  • Library
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Multilingual staff
  • No housekeeping service
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4,844 square feet of conference space
  • 6 meeting rooms
  • Business centre

Outdoors

  • Dock
  • Garden
  • Terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 50-inch LED TV

Food and drink

  • Champagne service
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 8 for children
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30 per night
  • Spa fee: EUR 12 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.

Property is also known as

Hotel Pamplona El Toro Berrioplano
Pamplona El Toro Berrioplano
Pamplona El Toro
NH Pamplona El Toro
Nh El Toro
Pamplona El Toro Hotel
El Toro Hotel
Pamplona El Toro Hotel Berrioplano
Pamplona El Toro Berrioplano
Hotel Pamplona El Toro Hotel & Spa Berrioplano
Berrioplano Pamplona El Toro Hotel & Spa Hotel
Pamplona El Toro Hotel & Spa Berrioplano
NH Pamplona El Toro
Nh El Toro
Pamplona El Toro Hotel
Pamplona El Toro
Hotel Pamplona El Toro Hotel & Spa
Hotel Pamplona El Toro
Pamplona El Toro Hotel Spa
Pamplona El Toro Berrioplano

Hotel Luze El Toro Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 355 out of 442 reviews
Rating 8 - Good. 69 out of 442 reviews
Rating 6 - Okay. 8 out of 442 reviews
Rating 4 - Poor. 8 out of 442 reviews
Rating 2 - Terrible. 2 out of 442 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Manuel Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Manuel Ernesto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great short stay
Stayed 1 night in Sep 2024

10/10 Excellent

Greg, West Sacramento

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spent one night after exploring Pamplona during the day. Liked being out of city center with easy parking. Room was very comfortable. Dinner at the hotel was very good and reasonably priced. Staff were friendly and attentive. Overall, a very good experience!
Stayed 1 night in Sep 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend
Great hotel, very comfortable rooms. Staff very friendly and a warm welcome. EV charging point available. Dinner menu a little disappointing. Great value would recommend.
Stayed 1 night in Sep 2024

10/10 Excellent

Teresa

Travelled with group
Very clean, staff was great! Good food at the restaurant
Stayed 1 night in Aug 2024

10/10 Excellent

Kameliya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Philippe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, easy check-in, very good food. Room was clean and super comfortable.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jeffrey

Stayed 2 nights in Jul 2024

10/10 Excellent

Christina, Torrance

Travelled with family
Liked: Amenities
This was a wonderful hotel with the best staff, they always called us by name & took great care of us everyday
Stayed 3 nights in Jul 2024

4/10 Poor

joe

Travelled with group
Disliked: Staff & service, room comfort
The room felt humid. The air conditioning was the worst had to sleep with the windows open. Windows have no screens. Tranportation from the hotel to the center of town was the worse I’ve experienced in my days of travel. There is no Uber, taxis are almost non-existent. The hotel offer a small van shuttle but once it’s full your out of luck. We were left in the city with no way to get back to the hotel. Ended up taking the bus that drops you off a few miles before the hotel and had to walk the rest of the way. I would never stay here again. The staff tried to be helpful but the hotel is definitely lacking.
Stayed 3 nights in Jul 2024

8/10 Good

M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel out side of old town
Nice hotel. Friendly staff. 15 minute taxi ride to old town. Breakfast was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Travelled with family, Travelled with group
Liked: Staff & service
Hotel Luze El Toro…a very unique hotel
Very antic looking hotel that has been upgraded. Excellent and very friendly staff. Pretty expensive, but then again I stayed there during the Running of the Bulls and hotel rooms were at a premium. Restaurant prices were also very high. Hotel pretty isolated, but did have a hourly shuttle service into Pamplona Center.
Stayed 3 nights in Jul 2024

6/10 Okay

Robert, Farmington

Liked: Cleanliness, staff & service, property conditions & facilities
We went during San Fermin/running with the bulls. The hotel is not close to the city, but during that time it provides a free shuttle back and forth, as well as arranges a separate shuttle for those going to run or watch early in the morning. That was a big plus given how far out it was. Staff was very helpful. The ground are nice, and clearly made for events like weddings, though you can’t access all of them. The rooms were okay, without a fan in the bathroom and water spraying everywhere due to the partial shower door. Air conditioning worked well, which is great.
Stayed 2 nights in Jul 2024

8/10 Good

Laura

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was perfect for my travel plans, and the website made the hotel an attractive option. On arriving at the hotel we were even more impressed by the magnificence of the traditional styling and furnishing of the hotel, and the welcome by the staff on reception was excellent.
Stayed 1 night in Jun 2024

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sophia was very helpful and accommodating.
Stayed 1 night in May 2024

8/10 Good

Nigel, Derby

Travelled with pets
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Lovelly property very pet friendly, better now they have a seperate indoor dining area where you can take pets. It was a little expensive but they had an event on, our return trip is alot more reasonable.
Stayed 1 night in Apr 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful hotel
Our stay was beautiful. We had 2 dogs with us. Room spacious. Staff welcomed dogs with biscuits, beds, bowls, exercise areas, just fantastic Gorgeous restaurant. Lovely breakfast with all we could wish for. Reception staff incredibly helpful.
Stayed 1 night in May 2024

10/10 Excellent

Geraldine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply wonderful hotel
Our stay was second to none. We had 2 dogs with us. Room gorgeous. Welcomed dogs with biscuits, beds, bowls, exercise areas, just fantastic . Gorgeous restaurant. Lovely breakfast with all we could wish for. Reception staff incredibly helpful.
Stayed 1 night in May 2024

10/10 Excellent

Muneeb

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best
Amazing hotel, superb
Stayed 1 night in Apr 2024

4/10 Poor

Malcolm

Stayed 1 night in Apr 2024

8/10 Good

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful hotel and staff, our stay was very pleasant, do not miss the restaurant, the food was extremely fresh and oustandingly prepared.
Stayed 2 nights in Mar 2024