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"Very good hotel near Karahayit village. They have bicycles to hire which I would recommend you to use to cycle and explore Karahayit. The outdoor ther ... " More

By a verified traveller on Mon 27 Feb 2017

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King Suite

Bed Count 1 Queen Bed Maximum Occupancy 3 Max

Corner Suite

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Standard Double or Twin Room

Bed Count 1 Full Bed Maximum Occupancy 2 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 4 Max

Standard Triple Room

Bed Count 1 Full Bed Maximum Occupancy 3 Max

Hotel Description

During your stay at Richmond Pamukkale Thermal, you'll be within walking distance of Pamukkale-Hierapolis. Free breakfast, free WiFi in public areas and free valet parking are available.

  • Free continental breakfast served daily
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Enjoy local and international cuisine and garden views while dining at Main Restaurant
  • Take a swim in the indoor and seasonal outdoor pools or soak in the hot tub
  • Indulge with massages at the spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes hot springs, a gym and a steam room
  • 6 minutes by car from Pamukkale Travertine Terraces and 7 minutes from Hierapolis
  • Pets welcome free of charge (restrictions apply)

Richmond Pamukkale Thermal ratings based on 3 Verified Reviews

Review Summary
3.3 out of 5 3.5 out of 5.0
Room cleanliness 3.5 out of 5.0
Service & staff 3.5 out of 5.0
Room comfort 1.5 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Richmond Pamukkale Thermal

Everyone (2) Couples (1)
2 out of 5
There was only one member of the staff helpfully, the one that speak English he was brilliant. The girls were not interested to be there,in restorant waiter with glasses absolutely rude. Ever time management was eating there ,his hole attention was dedicated to them. It didn’t make me fill comfortable at all. It felt I didn’t belong there No option or tips of what to do during the day. No quick introduction of the hotel facilities of where everything was something that I believe every visitor needs to be aware of. Be in far from other restaurant doesn’t help for lunch meaning if you don’t drive you will be starved for food. No outside swimming pool!! under construction mean nothing exlapined by staff???

Posted by on 20 May 2018

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Comment from Hotel Management

20 May 2018 by Guest Relations Manager

Dear Guest First of all thank you very much for your stay at Richmond Pamukkale Thermal and taking time to share your recent experience about your stay. Feedback is such a valuable source of information, regardless of whether it is good or bad and enables us to continually strive to improve our standards. We will investigate further the details of your stay for respective corrective actions. We do hope to have an opportunity to welcoming you back to Richmond Pamukkale thermal Hotel in the very near future to show you our true level of service. Best Regards

4 out of 5

Good location close to Karahayit village

Very good hotel near Karahayit village. They have bicycles to hire which I would recommend you to use to cycle and explore Karahayit. The outdoor thermal pools get cold in February but the indoor one is well used and facilities are excellent. Especially busy on Saturdays as local tour groups come for the weekend. I was disappointed with our room though. Wasn't cleaned properly. There were crumbs left from previous guests' stay. The room light wouldn't switch off at all meaning we had to sleep with lights on. Even though we complained nothing was done about it. Live music at night is quite loud and can be heard from the room we were in. Having said that, we were impressed with staff and their over and beyond attitude. Ayla looked after our needs. My wife couldn't use the public pool so Ayla arranged a private pool just for us for free which was a pleasant surprise. She was in constant contact with us through WhatsApp which meant we could reach her whenever we needed something, even when she wasn't at work which was different, but a welcome and reassuring experience. She even organised our 1 day excursion of Pamukkale for us. The hotel's spa and massage facilities were awesome! Reasonably priced and exceptional service. For the price I paid it was definitely very good value for money with exceptional service. I would definitely recommend this if you ever visit Pamukkale.

Posted by , from London, UK on 27 Feb 2017

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Comment from Hotel Management

2 Mar 2017 by General Manager İsmail Aksoy

Dear Guest First of all thank you very much for your stay at Richmond Pamukkale Thermal Hotel and taking time to share your recent experience about your stay. We are very glad to haer that you enjoyed your stay with us. We would like to be very happy to see you at Richmond Pamukkale Thermal Hotel soon. Best Regards

4 out of 5
Bien situé, bien équipé, bon restaurant, spacieux.

Posted by on 20 Jul 2019

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Comment from Hotel Management

22 Jul 2019 by İsmail Aksoy

Dear Guest , Thank you very much for your stay at Richmond Pamukkale Thermal and sharing your comment. We are glad to hear that you generally enjoyed your stay. We would like to assure you that we are dedicated to give our guest the best possible holiday experience and your comments are highly important for us to improve our services. We hope to see you here as a our guest again soon. Best Regards

About the Richmond Pamukkale Thermal

Location Karahayit, Denizli, Denizli 20290

Renovations + Closures

The property is closed between 13 November and 24 January.

Property Features

Richmond Pamukkale Thermal offers its guests a full-service spa, hot springs, and an indoor pool. There's a restaurant on site. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces. Business amenities include a business centre and meeting rooms. Event space at this hotel measures 4844 square feet (450 square metres) and includes a conference centre. A seasonal outdoor pool, a hot tub, and a fitness centre are also featured at the luxury Richmond Pamukkale Thermal. Self parking and valet parking are free. Smoking is allowed in designated areas at this 5-star Denizli hotel.

  • 1 building
  • 315 guestrooms or units
  • 2 levels
  • 2 bars or lounges
  • Conference rooms
  • 4844 sq ft of conference space
  • 450 sq. m of conference space
  • Built in 1993
  • Continental breakfast (free)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference centre
  • Business facilities
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Wedding services available
  • Pool or billiards table
  • Library
  • Corner/local shop
  • Terrace
  • Garden
  • Gift shop
  • Beauty salon
  • Newspapers in lobby (free)
  • Fireplace in lobby
  • Television in lobby
  • Lift
  • Smoking in designated areas
  • Bar by the pool
  • Dining venue

Family Friendly Amenities

  • Number of indoor pools - 1
  • Free WiFi
  • Grocery/convenience store
  • Laundry facilities
  • Playground on site
  • Miniature golf on site

Internet

Available in all rooms: Free WiFi , High-speed internet access

Available in some public areas: Free WiFi

Parking

Free long-term parking , Free self parking , Free valet parking

Transport

  • Parking: Free valet parking, self parking, and extended parking

Room Amenities

Richmond Pamukkale Thermal offers 315 air-conditioned accommodations with minibars and a safe. This accommodation offers separate sitting areas. LED televisions come with satellite channels. Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Sitting area
  • Minibar
  • In-room dining (24 hours)
  • LED television
  • Satellite channels
  • Shower
  • Housekeeping (daily)
  • Hairdryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Desk
  • Air conditioning
  • Ensuite bathroom
  • Wheelchair accessible

Food & Drink

Guests are served a free continental breakfast daily from 6 AM to 10 AM.

Richmond Pamukkale Thermal has a restaurant serving breakfast, lunch and dinner.

24-hour room service is available.

Nearby Activities

An indoor pool, a seasonal outdoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Playground on site
  • Miniature golf on site
  • Basketball on site
  • Bicycle rentals on site
  • Beach volleyball on site
  • Hot springs on site
  • Skydiving nearby

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include massages. The spa is equipped with Turkish bath/hammam. There are hot springs on site.

  • Massages

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking
  • Wheelchair accessible path of travel

Hotel Policies

Check-in

  • Check-in time starts at 2:00 PM
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.

Pet Policy

  • Pets are welcome and stay free
  • Maximum 1 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard and American Express. Cash is not accepted. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Pets allowed (no fees)
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Pets allowed in specific rooms only
  • Staff wears personal protective equipment
  • Security system
  • Protective clothing is available to guests
  • Masks are available to guests
  • Debit cards not accepted
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Children stay free - maximum age 12
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Carbon monoxide detector
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Children stay free
  • Individually-wrapped food options are available through room service
  • Number of children who can stay free - 2
  • Gap period enforced between guest stays - 24 hours

Hotel Names

  • Pamukkale Richmond
  • Pamukkale Richmond Thermal
  • Pamukkale Thermal
  • Richmond Pamukkale
  • Richmond Pamukkale Thermal
  • Richmond Thermal
  • Richmond Thermal Hotel
  • Richmond Thermal Hotel Pamukkale
  • Richmond Thermal Pamukkale
  • Richmond Pamukkale Thermal Hotel
  • Richmond Pamukkale Thermal Hotel
  • Richmond Pamukkale Thermal Denizli
  • Richmond Pamukkale Thermal Hotel Denizli

You should know

  • The seasonal pool will open in June and close in September.
  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.