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Hotel Atitlán

3.5 star property
VIP Access

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Photo gallery for Hotel Atitlán

Outdoor pool, pool loungers
Ecotours
Comfort Room, 1 King Bed, Lake View | Premium bedding, in-room safe, soundproofing, free WiFi
Bar (on property)
Front of property

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Finca San Buenaventura, Panajachel, Solola, 7010
  • Casa Cakchiquel Arts Center
    ‪6 min walk‬
  • Church of Saint Francis
    ‪15 min walk‬
  • Panajachel Municipal Market
    ‪16 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪111 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Basic Room, 2 Double Beds, Garden View

Basic Room, 2 Double Beds, Garden View | Premium bedding, in-room safe, soundproofing, free WiFi

Basic Room, 2 Double Beds, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Suite, Lake View

Premium Suite, Lake View | Premium bedding, in-room safe, soundproofing, free WiFi

Premium Suite, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Suite, Lake View

Comfort Suite, Lake View | Premium bedding, in-room safe, soundproofing, free WiFi

Comfort Suite, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Room, 1 King Bed, Lake View

Comfort Room, 1 King Bed, Lake View | Premium bedding, in-room safe, soundproofing, free WiFi

Comfort Room, 1 King Bed, Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Triple Room, 3 Single Beds, Garden View

Standard Triple Room, 3 Single Beds, Garden View | Premium bedding, in-room safe, soundproofing, free WiFi

Standard Triple Room, 3 Single Beds, Garden View

  • Sleeps 3
  • 3 Single Beds

Junior Suite, Garden View

  • Sleeps 4
  • 2 Double Beds

View all photos for Comfort Room, 2 Double Beds, Lake View

Comfort Room, 2 Double Beds, Lake View | Premium bedding, in-room safe, soundproofing, free WiFi

Comfort Room, 2 Double Beds, Lake View

  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Suite, Garden View

Premium bedding, in-room safe, soundproofing, free WiFi

Family Suite, Garden View

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Basic Room, 1 King Bed, Garden View

Premium bedding, in-room safe, soundproofing, free WiFi

Basic Room, 1 King Bed, Garden View

  • Sleeps 2
  • 1 King Bed

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Property grounds

Porta Hotel del Lago

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (999)
The price is €142
for 1 room
includes taxes & fees
23 Apr - 24 Apr
Porta Hotel del Lago

About this property

Hotel Atitlán

Lakefront hotel with 24-hour front desk and outdoor pool
An outdoor pool, a restaurant and a bar/lounge are available at this hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, Access to hot tub and coffee/tea in a common area.
Hotel Atitlán offers 62 accommodations with a safe and a hairdryer. Rooms open to balconies. Beds feature premium bedding. Cable televisions are provided.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An outdoor pool and Access to hot tub are on site.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Atitlán. During your stay, you're just a quick walk from Lake Atitlán. Free WiFi in public areas, an outdoor pool and a restaurant are available.
  • Free WiFi
  • Enjoy international cuisine while dining at Restaurante Atitlan
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes hiking/biking trails, zip-lining and horse riding/rentals
  • Steps from Lake Atitlán and 4 minutes on foot from Azul Maya Archaeological Museum
  • Airport shuttle service available for a fee
Hotel Atitlán offers its guests an outdoor pool and Access to hot tub. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Gift shops/newsstands, tour/ticket assistance, and a garden are also featured at Hotel Atitlán. An airport shuttle (available on request) is available for a fee.

Smoking is allowed in designated areas at this 3.5-star Panajachel hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:00 AM to 10:00 AM.
Restaurante Atitlan – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6 AM to 3 PM on request
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 24 for adults and USD 15 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Restaurante Atitlan

Things to do

  • Boat tours
  • Fishing
  • Hiking/biking trails
  • Horseback riding/rentals
  • Hot tub
  • Kayaking
  • Motor boating
  • Outdoor pool
  • Personal motorised watercraft
  • Scuba diving
  • Ziplining

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Garden
  • On a lake
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Atitlán

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 24 for adults and from USD 15 for children
  • Airport shuttle fee: USD 150 per vehicle (one way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Atitlán offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
Outside food is not permitted on the premises.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Atitlan Hotel
Atitlan Panajachel
Hotel Atitlan
Hotel Atitlan Panajachel
Atitlan Hotel Panajachel
Hotel Atitlan Panajachel, Guatemala - Lake Atitlan
Hotel Atitlán Panajachel
Atitlán Panajachel
Hotel Atitlán Hotel
Hotel Atitlán Panajachel
Hotel Atitlán Hotel Panajachel

Hotel Atitlán Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 421 out of 628 reviews
Rating 8 - Good. 128 out of 628 reviews
Rating 6 - Okay. 52 out of 628 reviews
Rating 4 - Poor. 8 out of 628 reviews
Rating 2 - Terrible. 19 out of 628 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Blake, Rochester

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property and resort. Food and drinks were very good. Staff were super friendly and helpful. Lacking a fitness gym and shuttle to the town. Without the shuttle you have 1 tuk-tuk for the entire hotel guests, or you can walk on a very, very, rugged and hard to walk road, up a steep hill, and down a very steep hill with traffic and no shoulder for safety. Hot tub and pool were very nice as well. Overall one of the best places in town to stay. Pool/restaurant noise is a concern that kept us up all night until 230am with base that could be heard into the room with a noise machine and ear plugs.
Stayed 5 nights in Dec 2024

8/10 Good

Ryan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel property has a beautiful and well-kept garden as well as a scenic view of Lake Atitlan. You quickly wonder why it's not rated a 5 star hotel. Then you do quickly find out why it is not, the hotel restaurant service is very slow considering they weren't even crowded while we were there. The staff was friendly though. My recommendations would be to improve the restaurant/ room service, have coffee available in the rooms, get ice machines per floor (there are no ice machines), invest into AC units for the rooms (some nights are not cold outside so you end up being hot in the room). Overall, my experience was good and I will go back to visit.
Stayed 5 nights in Dec 2024

10/10 Excellent

Marsha

Travelled with group
Liked: Amenities
IT is the most beautiful hotel, the property is gorgeous. It's like being in a botanical garden. Pool and jacuzzi is great. It is super clean. The only downside is that i though the food wss mediocre. I look forward to coming back.
Stayed 4 nights in Dec 2024

10/10 Excellent

Jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Should have dessroom for the pool
Stayed 1 night in Dec 2024

10/10 Excellent

Mina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Jung Yun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Arash

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely beautiful. We stayed for two nights and wish we could've stayed three. The staff are wonderful; The restaurant has delicious food; the gardens are beautiful; the pool and hot tub area is so relaxing and the views are incredible. It is an absolute gem of a spot.
Stayed 2 nights in Dec 2024

6/10 Okay

Kenia

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was good besides the entrance to the hotel. Need to work on the road. It can get messy with rain creating mud and difficult to travel from hotel to main road.
Stayed 2 nights in Dec 2024

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful property. The botanical gardens at Hotel Atitlan ALONE are worth the stay. There is an area within the garden with roses variants going back to the 16th century! The Christmas lights set up within the garden are beautiful. The sunrises and sunsets are breath taking. Will definitely stay there again on our next visit.
Stayed 4 nights in Dec 2024

10/10 Excellent

Irma Rojas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds are beautiful and the staff are very friendly.
Stayed 1 night in Dec 2024

6/10 Okay

darwin

Travelled with family
Liked: Cleanliness
Limited dining, restaurant prices not in line with quantity of food. Beautiful gardens!!!!
Stayed 1 night in Nov 2024

10/10 Excellent

Dorothy

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay, but little on the expensive side.
Stayed 1 night in Sep 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and affordable to stay at. We couldn’t believe the size of our room and the green space just outside our door, complete with a living room and patio. The pool overlooking the lake was lovely, the staff were accommodating and willing to help with any requests, or even would jump in to help carry belongings if they saw you carrying your own bags without being asked. There are a lot of Christian statues around which was odd but overall everything was beautiful, the grounds were well taken care of, there were parrots in the gardens, and I would recommend staying here for a more upscale night on Lake Atitlan.
Stayed 1 night in Nov 2024

10/10 Excellent

Jessica

Stayed 2 nights in Oct 2024

10/10 Excellent

Laura

Stayed 2 nights in Oct 2024

8/10 Good

Sam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stunning property with amazing gardens and view of the lake. Very good buffet breakfast and friendly/helpful staff. Only downside was the location (needed to get to tuktuks into the local village but these were cheap ($1 per person) and could be quickly booked by the hotel).

10/10 Excellent

Shela

Stayed 1 night in Oct 2024

10/10 Excellent

ANGELA

Stayed 2 nights in Oct 2024

10/10 Excellent

dina

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was beautifully from every corner of the property. I would definitely recommend. We arrived a lil late, so the restaurant was closed. We were given an option to order room service, but were then told the kitchen was actually closed. The good thing is that the rest of the town was a short drive & we were able to easily eat outside of the hotel. We also requested a boat service from a near by town. We had to pay a dock fee. Everything else was amazing.
Stayed 1 night in Nov 2024

10/10 Excellent

Sylvia, Miami Beach

Stayed 2 nights in Oct 2024

8/10 Good

Ingrid

Stayed 1 night in Oct 2024

10/10 Excellent

Adrienne

Liked: Cleanliness, staff & service, property conditions & facilities
Still the best hotel on Lake Atitlan after 50 years.
Stayed 2 nights in Sep 2024

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024