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Socialtel Atitlan

3.0 star property

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Photo gallery for Socialtel Atitlan

Outdoor pool
Outdoor pool
Standard Room | Free WiFi
Daily continental breakfast (USD 6 per person)
Comfort Cabin | View from room

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Pool
  • Laundry
  • Housekeeping
  • Parking included

Explore the area

Map
Calle del Embarcadero Zona 2, Panajachel, Solola, 7010
  • Multiple Use Area Lake Atitlan Basin
    ‪1 min walk‬
  • Lake Atitlán
    ‪2 min walk‬
  • Azul Maya Archaeological Museum
    ‪4 min walk‬
  • Quetzaltenango (AAZ-Los Altos)
    ‪117 min drive‬

Room options

View all photos for Small Room Shared Bathroom

Small Room Shared Bathroom | Free WiFi

Small Room Shared Bathroom

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Comfort Cabin

Comfort Cabin | Free WiFi

Comfort Cabin

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite +

Free WiFi

Suite +

  • 49 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite

Suite | Free WiFi

Suite

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | Free WiFi

Standard Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

View from property

Porta Hotel del Lago

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.3 out of 5, Excellent, (969)
The price is €158
for 1 room
includes taxes & fees
9 Mar - 10 Mar
Porta Hotel del Lago

About this property

Socialtel Atitlan

Hostel with free parking, steps from Lake Atitlán
An outdoor pool, a restaurant and a bar/lounge are available at this smoke-free hostel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a library.
Socialtel Atitlan offers 37 accommodations. This Panajachel hostel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is provided on a daily basis.
Recreational amenities at the hostel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Socialtel Atitlan, you're just a quick walk from Lake Atitlán. Free WiFi in public areas, free self-parking and an outdoor pool are available.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include locker space, a business centre and laundry facilities
  • On-site recreation includes yoga classes
  • Steps from Lake Atitlán and Multiple Use Area Lake Atitlan Basin
There's a restaurant on site. You can enjoy a drink at the bar/lounge. You'll find a business centre on site.

WiFi is free in public spaces. An outdoor pool, a library, and multilingual staff are also featured at Socialtel Atitlan. Free self parking is available.

This 3-star Panajachel hostel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.
Socialtel Atitlan has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: USD 6 for adults and USD 6 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Library
  • Outdoor pool
  • TV in common areas
  • Yoga classes

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre

Outdoors

  • Garden

Accessibility

  • No lift

Room amenities

Bathroom

  • Shower

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:30 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Socialtel Atitlan

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 6 for adults and from USD 6 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 10:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Selina Atitlan Hostel Panajachel
Selina Atitlan Hostel
Selina Atitlan Hostel Panajachel
Selina Atitlan Hostel
Selina Atitlan Panajachel
Hostel/Backpacker accommodation Selina Atitlan Panajachel
Panajachel Selina Atitlan Hostel/Backpacker accommodation
Hostel/Backpacker accommodation Selina Atitlan
Atitlan
Selina Atitlan
Socia/tel Atitlan
Selina Atitlan Hostel
Socialtel Atitlan Panajachel
Socialtel Atitlan Hostel/Backpacker accommodation
Socialtel Atitlan Hostel/Backpacker accommodation Panajachel

Socialtel Atitlan Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 135 reviews
Rating 8 - Good. 38 out of 135 reviews
Rating 6 - Okay. 16 out of 135 reviews
Rating 4 - Poor. 8 out of 135 reviews
Rating 2 - Terrible. 11 out of 135 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Glennie

Disliked: Cleanliness, staff & service
Unique accommodation with the 'teepee' but there was a smell and was not clean especially the bathrooms for the teepee. The staff seemed to be inconvenienced when asked a question. Never gpt back to me on the services and tours they "offered."
Stayed 2 nights in Nov 2024

4/10 Poor

Ana

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Pool was really dirty they had an algae problem, restaurant area was not clean and overall maintenance of the garden and lobby was really poor.
Stayed 1 night in Sep 2024

8/10 Good

Mariamawit

Travelled with family
Liked: Cleanliness, staff & service
This place is close to a lot of things. The only thing is that the pool is dirty and it’s loud at night. It’s close to the main road, so you’ll heard all the neighbor dogs barking at night. Our room had a foul bathroom smell- when we closed the bathroom door it was contained and wasn’t bad. Other than that it’s a great place to stay. The staff, the location is great.
Stayed 3 nights in Sep 2024

4/10 Poor

Julio

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
We booked 2 nights at this property ,but we didn't stayed even 30 minutes,because of bad smell. We booked another hotel for the same 2 nights. When I returned the key the next day the person at the front desk told was the sewer and she offered a bottle of something to mitigate the smell .
Stayed 2 nights in Jul 2024

8/10 Good

Eric

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pricey for what you get, dated just ok
Stayed 1 night in May 2024

8/10 Good

Yisel Antonia, Bronx

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property could use some upgrades but overall it is in good condition. They should upgrade all pool furniture & keep pool area cleaner, plus play better tunes. The staff is very friendly… they do play the same playlist over and over again by the pool and that’s quite annoying. Music is loud & on by 9am. The room was kept clean by staff, and I had some good roommates. I stayed with 3 other girls. The food is very GOOD! There’s also free food in the communal kitchen left by other guests. No one touched my food in the fridge & they hold your bags in a locked room plus they set up transportation back to Antigua / Guatemala City, which was also great. I left my passport ID behind at the bar & they sent it to their Antigua location the next day. A lot of stray dogs, plus a resident dog, they keep mostly to themselves. Location is perfect… close to a lot of walkable bars, restaurants & clubs. I walked around pretty late (alone) and felt safe. It gets chilly at night, bring a jacket. Overall I would stay here again. I’m looking forward to trying other Selina locations.
Stayed 2 nights in Feb 2024

8/10 Good

Karl

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This place has potential. They’ve included some thoughtful things that hostel-oriented travelers will appreciate, and the dining options are great. The woman at the reception desk during the day was super friendly and helpful. I appreciated that they had a king size bed, but the mattress was extra firm, which made my back hurt after a few days. There were a number of maintenance issues, but it did appear that they were actively working on them. Overall, if you don’t mind a hard bed, this is a good option in Panajachel.
Stayed 3 nights in Mar 2024

8/10 Good

Linda, Limoges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice rooms, clean, spacious, well layed out and well equiped. Staff is very good, rooms are not sound proof .... so lots of noise from other unruly guests partying staying in adjacing room past midnight Pool was green with algea and not usable. Great spa services!
Stayed 1 night in Feb 2024

10/10 Excellent

Elvis, Richmond

Travelled with family, Travelled with group
Liked: Amenities
Great place and location. Lots of activities. Definitely recommend the private rooms!
Stayed 3 nights in Jan 2024

6/10 Okay

Raymond

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Great location, great facilities. Checking in the service is terrible stressed staff that make you feel like you‘re an inconvenience to them and much stuffier service than than checking into a 5 star hotel 😂 But I guess we all have bad days it’s a great place to spend a night before an early transfer to the city but just don’t expect much help from the staff. Also avoid the wooden huts… any slight wind and the noise from the metal roofs banging about are gonna make you think you’re sleeping in a washing machine 😂 But overall decent enough place & good warm showers and a decent pool.
Stayed 1 night in Dec 2023

8/10 Good

Indira

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Okay
Overall, good experience; cold nights, we needed extra blankets. Saturday night was noisy because people was all over the hotel drinking, talking loud and partying. Shared bathroom was not clean regularly ( trash cans over flowing).
Stayed 4 nights in Nov 2023

10/10 Excellent

Hayden

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay.
Stayed 3 nights in Nov 2023

10/10 Excellent

Jillian, Bakersfield

Stayed 1 night in Nov 2023

10/10 Excellent

Josue

Liked: Cleanliness
Stayed 4 nights in Oct 2023

2/10 Terrible

Brenton

Disliked: Cleanliness, amenities, property conditions & facilities
Room had black spots all over the walls, looked like there was mold everywhere. Shower would not drain. Plywood was used as the headboard. Towels were not ready upon checkin. Will not be staying here again
Stayed 2 nights in Oct 2023

10/10 Excellent

luz elena

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

2/10 Terrible

Julian

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
They charged me twice for a room that they had not put it online. I would not come back again and I do not recommend this hotel to anybody.
Stayed 1 night in Aug 2023

8/10 Good

Réda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Private room was great in terms of cleaniness and comfort. The commom areas are also very nice, with a beautiful pool area. Food options are pretty good and there's a pool table. All of these elements make Selina a great place to stay. The only problem I had was regarding noise early in the morning, from trucks (construction and garbage) that are just outside the premise of the area. Not ideal if you'nore an earlybird.

6/10 Okay

Samuel Estuardo

Liked: Cleanliness, staff & service
Stayed 1 night in May 2023

10/10 Excellent

Edwin L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Silvia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was very nice place, chill vibes, several options of entertainment. Pool was a bit dirty.
Stayed 1 night in May 2023

10/10 Excellent

JAIWOO

Stayed 2 nights in Apr 2023

2/10 Terrible

Juan David

Stayed 2 nights in Apr 2023

2/10 Terrible

Miguel, Panama

Travelled with family
Disliked: Cleanliness, staff & service, amenities
FALSE ADVERTISING!!!, the "cabin" pictures are not even from the property, this was even aknowledged by the hotel manager. The pictures show a completely different cabin much bigger, with AC, with bathroom in a place with a lot of vegetation. NOT EVEN CLOSE, there is no AC, there is no bathroom, instead they have shared bathrooms in a separate location that were cleaned only once per day. Toilets dirty, trash cans always full. Open complaint with Expedia and the hotel doesn't even respond to them. I sent pictures to Expedia showing side by side what is being advertised and reality. After many hours on the phone I was told I would get refund for only one of the cabins that I booked. (I had booked two), I hope I get at least that refund.
Stayed 2 nights in Apr 2023

2/10 Terrible

Pablo

Travelled with family
Disliked: Staff & service, property conditions & facilities
The photos of the cabins that they offer on Expedia are a hoax and a scam. When you arrive to see the cabins they are facing the street, they do not have private bathrooms and they are tiny. The photographs themselves said that they uploaded them from another place, because theirs were not finished. It was a scam to the point that I decided not to stay there. The service at the reception is heavy and rough. Even other foreigners had the same cheating problem with the photos.