8/10 Good
Julie B.
21 Mar 2024
Disliked: Cleanliness
Rocky start but overall good stay
When we first arrived the door code didn't work. We were able to contact customer support and get a new code. The house was as pictured. There was enough seating and privacy for everyone in our group. Upon inspection, the cleaners left alot to be expected, Trash outside, inside, knife upstairs just to start. Around 8:30 pm we realized there were no sheets for the pull out couch. Called Vacasa and they said housekeeping would call me to arrange delivery that night. I waited over 30 minutes and still nothing. Thankfully we brought pillows and blankets of our own and found a flat sheet in a closet. As I pulled the sheets back on the king bed, the sheets were DIRTY! I let Vacasa know and they let household know it was urgent. We got no call or sheets by 10 pm so we just had to sleep on our blankets. The next morning I had to call Vacasa again to let them know no one showed up and that we didn't have enough towels. Finally someone showed around 11 am. The toilet downstairs isn't secured good and rocks. The outside area was amazing, peaceful! There was only 1 trash bag in the kitchen for our whole stay. The code to the house changed before checkout, my kids got locked out before 10 am.
Overall, I would stay here again but I would check everything before night fall.
Julie B.
Stayed 4 nights in Mar 2024