8/10 Good
Nick S.
12 Nov 2024
Liked: Cleanliness
Nice condo but some issues
We enjoyed our stay and loved the location, right on the beach and close to Pier Park. However, there were some issues with the condo and some with the resort.
The good: Plenty of space, 3rd bedroom was almost like its own condo with a separate full bathroom and small kitchen. Great location with access to the beach and close to lots of shoppes, restaurants and entertainment. Overall, a nice condo with lots of space for a larger family.
The bad: As mentioned by others, there were some issues with the condo that apparently still have not been addressed. The tub in the master bedroom does not have hot water and the handles to the tub are falling off. Some of the furniture seemed old and had stained, matted fabric. Not a big deal, but a lot of the decorations on the wall were missing pieces or kind of falling off the wall and seemed somewhat dated/tacky. Our biggest complaint was the fact that the West tower pool and splash pad was closed for renovations the day we arrived. We booked this condo specifically for the kid's pool/splash pad area and we were informed 24 hours before leaving that these amenities would not be available during our trip, even after confirming with Vacasa that they would remain open during our stay. Their ice cream shop also remained closed for the duration of our stay, despite the counter staff telling us it should be open. It seems Vacasa needs to work on their communication with their staff and their guests.
Nick S.
Stayed 5 nights in Nov 2024