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Novotel Panama City

4.0 star property
VIP Access

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Photo gallery for Novotel Panama City

Front of property
View from room
Aerial view
Lobby lounge
Lobby sitting area

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking included
  • Gym
  • Housekeeping

Explore the area

Map
Calle Jose I. Fabrega y Thais de Pons, El Cangre, Bella Vista, Panama City, Panama, 581
  • Via Espana
    ‪12 min walk‬
  • Multiplaza Pacific Mall
    ‪3 min drive‬
  • Avenida Balboa
    ‪6 min drive‬
  • Panama City (PTY-Tocumen Intl.)
    ‪25 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed

View from room

Superior Room, 1 King Bed

  • 29 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Executive Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Superior Suite, 1 King Bed

Superior Suite, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Suite, 1 King Bed

  • 54 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Superior Double Room, 2 Double Beds

  • 29.8 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Room, 1 King Bed with Sofa bed

Family Room, 1 King Bed with Sofa bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Family Room, 1 King Bed with Sofa bed

  • 32 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Novotel Panama City

Family-friendly hotel with free breakfast and 24-hour health club
Along with a restaurant, this hotel has a 24-hour health club and a bar/lounge. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour business centre, a conference centre and a complimentary children's club are on-site. Housekeeping is available on request.
Novotel Panama City offers 100 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Panama City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Panama City's great location. During your stay, you're just a quick walk from Crown Casino. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine while dining at 365
  • Services include a free children's club, dry cleaning/laundry and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a playground
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by foot from Via Espana and a 3-minute drive from Multiplaza Pacific Mall
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre and 3 meeting rooms. Event space at this hotel measures 969 square feet (90 square metres) and includes a conference centre. A 24-hour health club, a terrace, and a complimentary children's club are also featured at the family-friendly Novotel Panama City. Self parking is free.

Smoking is allowed in designated areas at this 4-star Panama City hotel.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.
365 – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends
  • A bar/lounge
  • A restaurant

Restaurants on site

  • 365

Things to do

  • 24-hour health club
  • Free children's club
  • Playground
  • TV in common areas

Family friendly

  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Laundry facilities
  • Playground
  • Separate bedroom

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station
  • Conference centre (969 square foot of space)

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 step to reach entrance
  • 2 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Front entrance ramp
  • Handrails in stairways (99 centimetre high)
  • Lever door handles
  • Lift (89 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Free rollaway/extra bed
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: noon
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Novotel Panama City

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Tax ID - RUC: 13839591624747DV53
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Novotel Hotel Panama City
Novotel Panama City
Novotel Panama City Hotel
Novotel Panama City Hotel
Novotel Panama City Panama City
Novotel Panama City Hotel Panama City

Novotel Panama City Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1006 reviews
Rating 8 - Good. 227 out of 1006 reviews
Rating 6 - Okay. 71 out of 1006 reviews
Rating 4 - Poor. 18 out of 1006 reviews
Rating 2 - Terrible. 29 out of 1006 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

FRANCOIS

Stayed 1 night in Jan 2025

10/10 Excellent

Kahlil Gibran, PLANTATION

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property had a eclectic feel which made it easy to relax. It had a gym. The staff was very nice and helpful and spoke both english and spanish.
Stayed 4 nights in Jan 2025

10/10 Excellent

Vatsal, Apex

Stayed 4 nights in Jan 2025

8/10 Good

Woudsin

Stayed 1 night in Jan 2025

4/10 Poor

Marcella

Travelled with family, Business traveller
Disliked: Amenities, property conditions & facilities
The hotel and room were old and worn out. I expected more from a Novotel hotel. It is not a 4 star hotel, maybe 3 stars. Breakfast was also very basic. There was also no staff to help out with the luggage. Parking was ok.
Stayed 1 night in Jan 2025

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities

Meh

After checking-in online (being told it would speed things up), we had to check-in all over again at the hotel. The receptionist was unfriendly and, honestly, a bit rude. Not a nice welcome and a waste of 15 minutes. Otherwise, an average hotel. The breakfast was sub-par.
Stayed 1 night in Jan 2025

10/10 Excellent

SUNIL

Stayed 2 nights in Jan 2025

10/10 Excellent

Dane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great and the area feels very safe. Very close to the subway station, and lots of restaurant options within walking distance. The hotel itself is fairly modern, and the elevators were always very quick.
Stayed 5 nights in Jan 2025

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Ashlee

Liked: Cleanliness, staff & service
Great location.
Stayed 1 night in Jan 2025

10/10 Excellent

Janelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was excellent 10/10
Stayed 6 nights in Dec 2024

8/10 Good

Lindsey

Travelled with family
Liked: Cleanliness, staff & service, amenities
Hot water in the showers was a plus. I have stayed at so many properties with Luke warm water so I was pretty happy about this. Decent hotel for a reasonable amount .
Stayed 4 nights in Jan 2025

10/10 Excellent

Horacio E

Stayed 3 nights in Jan 2025

10/10 Excellent

Diane M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Henry

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Dec 2024

10/10 Excellent

Diane M

Stayed 2 nights in Dec 2024

10/10 Excellent

Ruben, Princeton

Liked: Cleanliness, staff & service, amenities
Good hotel, rooms are in good standards, but breakfast is extremely limted, food has bad presentation, fruits are not in good conditions, it has a very bad breakfast.
Stayed 2 nights in Jan 2025

10/10 Excellent

MARTIZIA

Liked: Cleanliness, staff & service, property conditions & facilities
I had an awesome stay at Novotel Hotel Javier and Isabelys customer service was really great, from check in until check out. The staff in the kitchen was also very professional and helpful !! I will stay here again. Thanks for everything, I appreciate it.
Stayed 4 nights in Dec 2024

6/10 Okay

DEVON, Claremont

Stayed 4 nights in Dec 2024

6/10 Okay

Peta-Gaye, Claremont

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The place was clean overall, i don't know if it was a language barrier, for instance, im an English speaking person and they're Spanish but most of the staff were not friendly I called to request bottle water in the room and was told that i only receive water on the day of arrival. All we had was an empty refrigerator They give nothing complimentary except for coffee.
Stayed 7 nights in Dec 2024

8/10 Good

Queenb

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
The property is located in a central location making it convenient to get to shopping malls and restaurant. Overall a good experience. A special thanks to Patricia /supervisor in charge of the breakfast area.
Stayed 5 nights in Dec 2024

8/10 Good

Shavon

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is not located in the nice part of Panama City, so expect to see alot of not so pretty aspects of life there.
Stayed 5 nights in Nov 2024

8/10 Good

Vijaya

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Geethika DE

We stayed one night. There were cockroach on our bed. We took some photos and showed them. Terrible.
Stayed 1 night in Dec 2024