4/10 Poor
Jessica
Travelled with family
7 Dec 2024
Liked: Amenities
Disliked: Cleanliness, property conditions & facilities
We stayed at this hotel for 2 nights and the electricity went out several times throughout our stay. Every time this happened, my husband would report the outage and they would reset the breaker. The only items plugged in and running at the time was the air conditioner and the hot water tank. It seemed to happen every single time one of us was in the shower and it was pitch black. Not an ideal or safe situation. My husband asked to speak with the manager and was told the manager was not in but the issue would be addressed the following day. No attempt to contact us was made by the manager or any other staff about this situation.
The hotel itself was located on the beach. It was close to plenty of restaurants and live entertainment. The live entertainment at the hotel played until about 11:00pm nightly. If you are looking for a quiet location to stay, this is not an ideal hotel. There is also construction going on at the hotel that we were not aware of. If you plan to spend time in the pool, it is noisy.
The hotel itself wasn’t dirty, but with the construction there was construction debris left in front of one of the rooms we had to walk passed. Paint cans, garbage bags, and other equipment was present until the last day of our stay. There was a guest staying at the hotel that smoked at the bottom of the stairways and discarded of his cigarette butts in the walkway. The pile of cigarette butts grew and remained in the same location for 2 days.
Jessica
Stayed 2 nights in Dec 2024